Andy wu walked me through - issues with delivery once contact dhl security update after 1stime w. Phone call, Gabriel reached out from dhl &spanked terrible lying delivery driver. Don't presign 💩. M... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Im reaching out to let you know I recieved the S21 Pro miner in perfect working condition. I'm very pleased with the product, the communication, and the overall experience! Your team has made my tra... See more
Company replied
I had a great experience with Crypto Miner Bros. To be honest, I was a little concerned about sending payment in advance of them shipping the items. However, they came highly recommended, so I sent... See more
Company replied
The call I had was in time and really proff Siobhan’s and insightful..I’m a novice to the industry and they were completely relaxed and really educating and helpful. Would highly recommend them to an... See more
Company replied
Company details
Written by the company
Seven years of creativity and excellence in the cryptocurrency mining industry. A journey that started with the goal of making crypto mining achievable for everyone, inspiring countless individuals to participate with our experienced team and 24/7 support.
Contact info
RM k unit1 , 6/F Harbour CTR Tower 2, 8 Hok Cheung ST hung Hom Kowloon City, Hong Kong, Kowloon city, Hong Kong
- +86-13530796464
- info@cryptominerbros.com
- cryptominerbros.com
You should know
4.8
Excellent
709 reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy wu walked me through
Andy wu walked me through - issues with delivery once contact dhl security update after 1stime w. Phone call, Gabriel reached out from dhl &spanked terrible lying delivery driver. Don't presign 💩. Make them go every step & have u sign. Shady delivery driver. Wa$ charged $33.72 on top of $43 shipping on $139 computer. So i didn't appreciate the ho$tage $33.72 & thoughthis may 🐝 a scam. It wasn't & have dir poc w dhl high maintenance butt machine purrrs like new 🐈🐾
15 April 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your detailed and honest review! 😊 We truly appreciate you taking the time to share your experience.
We’re glad to hear that Andy was able to guide you through the process and that everything was ultimately resolved. We completely understand how frustrating delivery issues and unexpected charges can be, and we appreciate your patience while it was sorted out.
Just to clarify, the additional charge you mentioned is an import duty applied by your country’s customs authority, which is a standard process. We truly appreciate your understanding and cooperation in completing that step.
Most importantly, we’re happy to know your miner is now running smoothly and performing well! 🐾
Your feedback means a lot to us, and we’re always here if you need any further assistance. Looking forward to serving you again! 🚀
Easy payment method of crypto and fast…
Easy payment method of crypto and fast shipping
9 April 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind feedback! 😊 We’re glad to hear that you found the crypto payment process easy and the shipping fast. Your support means a lot to us, and we look forward to serving you again in the future! 🚀
The call I had was in time and really…
The call I had was in time and really proff Siobhan’s and insightful..I’m a novice to the industry and they were completely relaxed and really educating and helpful.
Would highly recommend them to anybody!
3 April 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your wonderful review! 😊 We’re really glad to hear that your call experience was helpful and informative. It’s great to know that our team could make you feel comfortable and provide clear guidance, especially as you’re new to the industry.
Your recommendation truly means a lot to us, and we’re always here to support you whenever you need. We look forward to assisting you again in the future! 🚀
Smooth process and very helpful with…
Smooth process and very helpful with questions.
13 March 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind words! 😊 We’re really glad to hear that you had a smooth experience and found our team helpful. It means a lot to us! We truly appreciate your support and look forward to assisting you again in the future.
best customer service ever and fast…
best customer service ever and fast replys
16 March 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your amazing feedback! 😊 We’re thrilled to hear that you had a great experience with our customer service and quick responses. Your support truly means a lot to us, and we look forward to assisting you again in the future!
Very good paperwork.Very fast delivery.
12 March 2026
Reply from Crypto Miner Bros
Thank you so much for your kind words! 😊 We’re really glad to hear that you were satisfied with the paperwork and the fast delivery. Our team always aims to make the process smooth and efficient for our customers. We truly appreciate your support and look forward to assisting you again in the future!
Greate experiente good dealer very happy
24 February 2026
Reply from Crypto Miner Bros
Thank you for your kind review! We’re very happy to hear that you had a great experience with us. Your support and satisfaction mean a lot to our team. We truly appreciate your trust and look forward to serving you again in the future! 😊
Good communication for how order was…
Good communication for how order was progressing and during delivery, would recommend purchasing from them and would do so again personally.
8 February 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you for your kind review! We’re really glad to hear that you were happy with the communication and updates throughout your order and delivery. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future! 😊
Reliability
This is my first time buying with cryptominerbros. I can say that it was a friendly treatment by the customer service and I will totally recommend this website and the products. Thanks team for the efficiency of your services.
5 March 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for sharing your experience! 😊
We’re especially happy to hear that your first purchase with us was a positive one. Providing friendly support and making the process smooth for our customers is always our goal, so your kind words truly mean a lot to our team.
Thank you for your recommendation and for trusting us with your order. We look forward to assisting you again in the future! 🚀
Communication was dynamite
Communication was dynamite, Andy was a huge help. He was always quick to respond and very helpful throughout the whole process.
4 March 2026
Reply from Crypto Miner Bros
Thank you so much for your kind words! 😊
We’re delighted to hear that you had such a positive experience with our communication and support. Andy will be especially happy to know that his assistance made the process smoother and more comfortable for you.
Your feedback truly means a lot to us. We appreciate your trust and look forward to assisting you again in the future! 🚀
Honestly I was bit nervous before.
Honestly I was bit nervous before buying but team made it easy. Payment guidance was clear and they answered quickly on whatsapp. Order arrived without issue. Overall satisfied customer here.
2 March 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for sharing your experience! 😊
We completely understand that first-time purchases can feel a little nerve-racking, especially with crypto payments, so we’re really glad our team could make the process easier for you. It’s great to hear that the payment guidance and WhatsApp support were helpful and that your order arrived safely.
We truly appreciate your trust and support, and we look forward to assisting you again in the future! 🚀
Quick fast and productive exactly as…
Quick fast and productive exactly as described.
26 February 2026
Reply from Crypto Miner Bros
Thank you for your wonderful review!
We truly appreciate your feedback and are glad to hear that your experience was quick, smooth, and exactly as described. That’s exactly the standard we strive to maintain for every order.
Your support means a lot to us, and we look forward to serving you again in the future!
I will buy from them again
I had a great experience with Crypto Miner Bros. To be honest, I was a little concerned about sending payment in advance of them shipping the items. However, they came highly recommended, so I sent them the coins. Their customer service was wonderful. I reached out to them on WhatsApp, several times and they were always quick to respond. The item I received was in excellent condition and is working better than we had estimated. I highly recommend them and I plan to purchase from them again.
16 February 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your thoughtful and detailed review!
We truly appreciate you placing your trust in us, especially when it comes to advance payments, we completely understand that it can feel like a big step. It means a lot to hear that our team was able to provide the reassurance and support you needed throughout the process.
We’re also very happy to know that the miner arrived in excellent condition and is performing even better than expected. That’s exactly the experience we aim to deliver to every customer.
Your recommendation genuinely means a lot to us, and we look forward to serving you again in the future. If you ever need assistance, our team is always just a message away.
Thank you once again for your trust and support!
Communication is great
Communication is great, I made my order and sales director was communication directly, explaining how long till its shipped, they have 365 days warranty for my items, inventory and selection of different products is excellent. Pleasure doing business with this company.
6 February 2026
Reply from Crypto Miner Bros
Thank you for such a wonderful review! We’re happy to hear that the direct communication with our sales director, clear shipping updates, and our 365-day warranty gave you confidence in your purchase. We also take pride in offering a strong inventory and product selection to meet different needs. It’s truly a pleasure doing business with you, and we look forward to supporting you again in the future.
I order from them last year.
I order from them last year and honestly experince was good. Team helped me in payment and answered all my silly questions without any problem. WhatsApp reply was quick and clear. Delivery came on time and no big issue faced till now.
10 February 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind words and for taking the time to share your experience with us.
We truly appreciate your trust and support. It is great to hear that our team was able to assist you smoothly with the payment process and answer all your questions clearly. We always aim to provide quick and transparent communication, so your feedback about our WhatsApp support and on-time delivery means a lot to us.
We are also glad to know that everything has been running well since your purchase. If you ever need any assistance in the future, please feel free to reach out. We are always here to help.
Reply from Crypto Miner Bros
Thank you so much for your 5-star review! We’re delighted to hear that you found the transaction easy and our communication helpful. Providing a smooth experience and clear support is always our priority. We truly appreciate your feedback and look forward to assisting you again in the future.
Great Support
Cheng was really helpfull. He answered every question i had in a very professional way.
12 February 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind words! We're delighted to hear that Cheng was able to assist you and answer all your questions in a professional manner. We’ll be sure to pass along your feedback to him — he’ll truly appreciate it.
If you ever need anything else, we’re always here to help! 😊
good seller
fast, simple and seamless transaction. shipped out quickly, communication was excellent.
28 January 2026
Unprompted review
Reply from Crypto Miner Bros
Thank you for the kind words! We truly appreciate your efforts. We’re happy to hear the transaction was fast and seamless, and that our communication met your expectations. We appreciate your support and look forward to working with you again. Thank you so much once again.
Smooth purchase and timely delivery.
My purchase went smoothly and was on time with no issues. Pricing was slightly below the market. I'll be buying more miners from Crypto Miner Bros as my operations expand.
4 December 2025
Unprompted review
Reply from Crypto Miner Bros
Thank you for the great feedback! We’re glad to hear everything went smoothly and that our pricing met your expectations. We appreciate your trust in Crypto Miner Bros and look forward to supporting you as your mining operations continue to grow. Thank you for your kind words and efforts, we truly appreciate it.
Fast delivery and good product
29 January 2026
Reply from Crypto Miner Bros
Thank you for the great review! We’re happy you received your order quickly and that the product met your expectations. If you need any assistance, we’re always here to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.