Crypto Loko Casino Reviews 752

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product selection and the overall user experience, finding the games enjoyable and the platform easy to navigate. Many people highlight the quick and smooth transactions for deposits, especially with crypto, and the reliability of payouts. However, some people were dissatisfied with the payment process, particularly regarding withdrawals. Several customers reported issues with delayed or denied payouts, even after winning, and some mentioned difficulties with account access after attempting to withdraw funds. There were also concerns about the website's policies and the verification process, with some users feeling that these processes made withdrawals difficult.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some customers praise quick crypto withdrawals and... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the easy sign-up process, instant... See more

Product

Consumers find the product to be positive, with many praising the impressive and fun selection of games,... See more

User experience

People report positive experiences with the user experience. Many customers praise the platform for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a really good experience with Crypto Loko Casino. The site is easy to navigate, and the games run smoothly without glitches. Deposits are quick and straightforward, and most importantly, payo... See more

Rated 5 out of 5 stars

The best place iv played. I have won twice from freeplay. Your required to deposit ten dollars. But they pay real quick.

Rated 5 out of 5 stars

Fun exciting slots You're looking too Fast withdrawal Rewards


Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Written by the company

Crypto Loko is the #1 online casino for fun done FAST. We don't play around when it comes to getting you paid, because who has time to wait for their winnings? Not us, and certainly not you. You'll always get your withdrawals quickly, safely, and securely. Deposit easily using any crypto coin to get the fiesta started - from Bitcoin, to Litecoin, Ethereum, Doge, and more - the choice is yours. Enjoy crazy-big bonuses every day, Free Spins on the hottest slots, 100s of super fun games, and the best 24/7 customer support ever! Think that’s crazy? It’s better - it’s LOKO.


Contact info

3.1

Average

TrustScore 3 out of 5

752 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

At first it was awhile before I got…

At first it was awhile before I got paid. Now it was literally 3 days. This is the best casino if you want to actually win. I win the most off of this casino than any other casino. 2000% better now that they have sped up the layout time!!

4 April 2024
Unprompted review
Rated 4 out of 5 stars

I like crypto loko

I like crypto loko. Signed up a few months ago and have made about 5 small withdrawales the largest being around $300. The first one took about 72 hours but after that I was able to use coindraw turbo for two of the five withdrawels took less the 30 minutes for the other two times it took about 24 hours through bitcoin. You cannot use the coindraw turbo if you win off off yoir free spins or cash back. The slots can be VERY tight at times but i have more luck with loko than any other site.
Now the stuff that they could improve .they give a fraction of the free stuff that the other inclave sights do. I mean outside of the daily spins for deposits I don't think I have seen them offer up anything,at least not to me.. Slots of vegas have me a free $333 last week Comp points stall out. Mine didnt move for over three weeks at one point and customer service told me over and over again that they were going to fix it and never did and half the time you don't receive points for the side missions.
I have made several deposits at Brango, Extreme,Bovada, Mirax,slotocash,yabby ,prima,red cherry ,sunrise,raging bull,ozwin,slots of vegas and croco and Loko has been the only place I have won so I am happy with them

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Amazing how nothing is done no matter…

Amazing how nothing is done no matter how many negative reviews any casino gets!!! I’m so sick of living in a world that just because you’re scamming people in the internet means you’re not accountable for any consequences!!! Trust pilot just helps them out by deleting any negative reviews!!! And people wonder why I wanna kill myself!! Cause in busy my asss off all year to have people uses my addictions against me without any consequences

1 April 2024
Unprompted review
Rated 2 out of 5 stars

At first everything was great

At first everything was great, I had a few wins, and the turbo pay, and coindraw options were fast and simple. Then they were removed as an option and per the chat I was informed I had reached my max. The terms of service are very controversial as they say 2500 daily and 10,000 weekly withdrawl limits for Bitcoin users. This is false. You’ll never get this opportunity since the max allowed on Turbo or Coin is in fact 2500.00. Then it is removed. The reason I was told is my player class changed. So the more you play or win you are downgraded 🤣. Ok so then you can choose Bitcoin withdraw. You can only do 2500 at a time, so hypothetically say you win 5k you must split the withdrawal into 2 separate withdraws, here’s where the catch is. It’s 5 days to review 1 withdraw and then 5 days later they’ll review the next one. So it becomes a very long tedious wait time upward of 1-2 months. Nowhere in their TOS is this explained. The entire sight states crazy fast withdraws, fastest withdraws, etc, but they do not explain that it’s capped at 2500. Period forever once you have withdrawn that amount the option is removed. Very nice customer service, and games are fun and I have won, and been paid. But now I’m punished for continuing to play and will have to wait 1-2 months for withdrawal. If you like to gamble, this is probably not for you. I currently went from VIP2 to NO VIP status just for playing, since once your player class changes they remove Turbo and Coindraw, leave you with their slowest Bitcoin withdraw, and a 5 day review period between. Therefore you’ll never reach a 2500 Daily Cash out, or a 10,000 weekly due to the absolute impossibility. This should be explained in their TOS. Fun site, excellent customer service, just the withdraw process needs better communication and ALL the rules should be in writing. How exactly can you have daily 2500 withdraw limits when you don’t pay out 2500 consecutive 🤣. I’ll let you all know how long it takes me to cash out the remainder. 🧐. Here are their TOS that they don’t do a good job explaining with. It’s the line depending on the withdrawal method, because once you max their Turbo pay, and Coindraw, out it’s Bitcoin withdrawl only. 5-7 business days to review, and then you wait 5-7 business days again if you have multiple withdraws.

APPROVAL OF CRYPTO WITHDRAWALS

1. All withdrawal requests must first be reviewed and approved by Crypto Loko before being sent for payment.

2. To the best of our abilities, all withdrawal requests made by customers depositing via cryptocurrencies (such as BTC/LTC/ETH/USDTE...) shall be reviewed within 1-3 business day from the date of the request depending on the withdrawal method.

3. Payments will, in most cases, be made instantly following approval, but while Crypto Loko endeavors to pay out withdrawals instantly, in some cases a withdrawal may take up to 72 hours or longer to process.

4. A maximum of $2,500 will be approved per 24-hour period. A maximum of $10,000 will be approved per 168-hour period. Ineligible requests will be denied within that time frame. Exceptions may apply based on the customer’s standing and activities with Crypto Loko.

APPROVAL OF OTHER WITHDRAWALS

1. All withdrawal requests must first be reviewed and approved by Crypto Loko before being sent for payment.

2.To the best of our abilities, all withdrawal requests made by customers depositing via credit and debit cards shall be reviewed within 7 business days from the date of the request.

3. A maximum of $2,500 will be approved per pay period. Ineligible requests will be denied within that time frame.

4. Payment will be made in 7 to 10 business days after approval. A maximum of $2,500 will be sent per week. All balances will be sent the following week(s). This amount may vary due to processor limitations.

5. Please be aware since this is an international transaction, your bank and/or other banks involved may charge additional currency conversion and processing fees.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

You get punished here for winning every pathetic tactic in the book you don’t pay out you hold my buying take my crypto, no questions asked but I sent it back to the same address. I need my paperwork seven times and I still don’t get my money you


You don’t want to hear what I have to say tactics you use and what you guys do is criminal you get punished for winning call for bid you win something with you guys five weeks at best if you get paid and you get lied to Daley to use every tactic in the book not to pay us will have to come up with paperwork 78 times is a complete joke it’s absurdity. It’s insanity ridiculousness Pathetic lie after lie after lie and you still don’t get paid and then you end up paying your money back which is what you want and then you never pass out of 1000 on your site and never been paid can’t collect you just won’t pay me do you use every tactic possible I think I got paid couple times on one of your sister companies would do the same exact thing and I will take five weeks I’m disabled I live on SSDI and you screw me because you have my buying you hold my buying when I win, you don’t even give it back you’re criminal And the tactic to go on this is ridiculous. Everybody and Customer Service will tell you a different life for the same situation pathetic. Then you rip me off they took out my bonus twice and I asked for some of my game played approve it and they wouldn’t give it to me, then I don’t know where you charge me to pay me some bitcoin which I’ve never been charged before so you take my bitcoin no questions asked, but I sent it to the same address. You’re telling me to take you five weeks and you hold my buying which is my money used to make interest I don’t have gas money or food money while you’re holding my Biane, you screwed me during Christmas. The list goes on and on and on with all your company if I could touch you guys, I would.

18 March 2024
Unprompted review
Crypto Loko Casino logo

Reply from Crypto Loko Casino

Greetings Scott, we'd love to have a look and see how things went down for you. Please reply to the request for more info we sent so we can locate and review your account. Best wishes, -Your Loko

Rated 2 out of 5 stars

Bad information about the no deposit bonus

I did a no deposit bonus last week and won money from it and made a withdrawal. I asked the employees of this company how long it took until I got my money, after which they said that I will not get it because my country is not accepted. for no deposit bonuses. I found this very strange because I didn't see anywhere where this was not allowed. What I also find very strange is that it said that my withdrawal had been approved, but the employee said that it was not approved because I was not allowed to use the no deposit bonus, which is not stated anywhere unless you read the conditions very carefully, but honestly who read this now?

16 March 2024
Unprompted review
Crypto Loko Casino logo

Reply from Crypto Loko Casino

Greetings Kane, we read and reply to all complaints, every time. Get back to us with your information on the Trustpilot request we sent you. It will give us the necessary details to locate and review your account, if there's been an error on our part we will correct it. If we can't we can at least clarify the situation. Looking forward to hearing from you. Best wishes, -Your Loko

Rated 5 out of 5 stars

Pretty impressed so far

Pretty impressed so far, got lots of free spins and I love the whole look of the casino. We'll see how it goes when I try to cash out but for now super happy.

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service 5 day payouts…

Terrible customer service 5 day payouts and can’t even delete my account

11 March 2024
Unprompted review
Crypto Loko Casino logo

Reply from Crypto Loko Casino

Greetings Zack, let's have a look at your account and see what's going on. Please respond to our request for more information so we can locate you in the system. Best wishes, -Your Loko

Rated 1 out of 5 stars

Bad casino experience

Playing, won some money, want to cash out, now they say: The Welcome Free Chip is subject to country restrictions, and unfortunately, you are playing from a region where you cannot cash out a withdrawal with this promotion. This makes no sense, in that case they should tell it before.

22 February 2024
Unprompted review
Crypto Loko Casino logo

Reply from Crypto Loko Casino

UPDATE: Greetings Mike, thanks for getting back to us with the information we needed to find and review your account. Country based restrictions are generally built into the coupon however coupon creation is a manual process and sometimes errors are made, however in this case the requested withdrawal was not denied due to your country of residence. Only one free chip is valid between cash deposit/play sessions and your win was on the 3rd consecutive free chip without cash deposit, thus it was denied per the terms and conditions of the casino, sorry to let you down, really! Best wishes, -Your Loko

Greetings Mike, let's have a look at your account and see what's going on. Please respond to our request for more information so we can locate you in the system. Best wishes, -Your Loko

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