I ordered a pair of Alabama sneakers for my daughter for Christmas and I can't get any response on my order guess I've been scammed! Please refund my money if I'm not getting the shoes so I can buy he... See more
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See what reviewers are saying
I ordered a Madonna bedtime stories album cover T-shirt which was all over print and it was the best shirt that I've ever received even at not being a official Madonna product it's even better than an... See more
The sizing. The shipping was way late. The customer service. The material was not jersey material and didn’t look anything like the pictures. I will never order from these guys again. I contacted them... See more
Great product, took about a month to arrive but well worth it. Got a Large hoodie, and it fits like a normal large. I’d recommend this company and I will definitely keep them in mind when I want ano... See more
Company details
Written by the company
As a print-on-demand business, Cryptizen was founded in 2022 to offer high-quality t-shirts and hoodies to people who are looking for unique designs at affordable prices. Our mission is to provide customers with the best possible experience when shopping with us, and we achieve this by putting their needs at the forefront of everything we do.
Contact info
381 Nguyen Phuoc Lan Street, Ward Hoa Xuan, Cam Le District, 550000, Da Nang City, Vietnam
- contact@cryptizen.io
- cryptizen.io
2.6
Poor
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Yes Close to the Edge sweatshirt…
The Yes Close to the Edge sweatshirt with hoodie was fantastic. It looks wonderful!! High quality!!
28 November 2023
CTZ534949 order #
CTZ534949 order #
ordered on 11-9-2023
I ordered a men tee shirt, the material is shiny and the size is way too big,would like to return this item for refund please
Thank you. K Musgrove
As of 12-2-2023, not a word of communication, will never buy from them again! They give you false address to communicate! don't buy from them!
6 November 2023
Unprompted review
Reply from Cryptizen
Hello K Musgrove,
We apologize for any inconvenience you've experienced with your recent order, and we appreciate your feedback. We take customer satisfaction seriously, and we're committed to resolving this issue for you.
Please contact us to resolve the issue at email: contact@cryptizen.io. we have not received any emails or information indicating that you have contacted us.
I have received the shirt I had bought
I have received the shirt I had bought, and it's AMAZING: the material used, the vibrancy of the colors of the images, and (of course) the images themselves; JIMI HENDRIX and all those other BLUES MUSICIANS, which create a GALAXY for me, a galaxy of thought, a galaxy FOR appreciation - something for the my big ears to keep in tune, 24/7, 365, year in, year out. I canNOT say how much I LUV this shirt!
3 November 2023
Unprompted review
Reply from Cryptizen
Hi. We are from Cryptizen,
Thank you so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
Products arrived ahead of estimated…
Products arrived ahead of estimated delivery time.
1 November 2023
Reply from Cryptizen
Hi. We are from Cryptizen,
Thank you so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
Customer Support was great when I had…
Customer Support was great when I had questions. My Detroit Lions Hoodie was awesome. Highly Recommend. Thanks Everyone
1 November 2023
Unprompted review
Reply from Cryptizen
Hi. We are from Cryptizen,
Thank you so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
Excellent company
What a great shirt. Excellent people to work with and great communication.
27 October 2023
Unprompted review
Reply from Cryptizen
Hi. We are from Cryptizen,
Thank you so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
The products and comunication
13 October 2023
Reply from Cryptizen
Hi. We are from Cryptizen,
Thank you so much for your feedback!
We always strive to achieve your satisfaction.
Have a good day!
The color was different from the picture
7 October 2023
Great shirt
Great shirt, just as pictured. Good quality and super fast delivery. I’ll be a repeat customer.
17 September 2023
Quick delivery for Unique Aloha shirt
Quick delivery and the only vendor selling this style Wisconsin sports aloha shirt.
17 September 2023
The sizing
The sizing. The shipping was way late. The customer service. The material was not jersey material and didn’t look anything like the pictures. I will never order from these guys again. I contacted them after receiving my Jerseys and they said the sizing chart was there but I wear a 3xl normally and this was more like a 2xl
16 September 2023
Nothing great.. feels too baggy
I didn't like how it fit.. it's too big for a x large
15 September 2023
First time my order was amazing very…
First time my order was amazing very good quality
14 September 2023
I didn't get any email confirming my…
I didn't get any email confirming my order. I didn't get the product. And I got an email only When I disputed the order after 6 days. Not a serious way to make business
9 September 2023
Reply from Cryptizen
We sincerely apologize for the inconvenience you've experienced. We sent a confirmation email for your order on Sep 9, and it's possible that it ended up in your spam folder or encountered some issue during delivery.
Regarding not receiving the product, we confirmed that the production time is 3-5 business days, followed by a delivery time of 7-14 days. We understand that there can sometimes be delays in the shipping process, but we did provide you with a tracking number so you could monitor the status of your order.
As for raising a dispute after 6 days, we suggest reaching out to us as soon as there is an issue so that we can assist you promptly. We always strive to provide the best service to our customers and regret the unfortunate experience you've had. If you have any questions or need further assistance, please don't hesitate to contact us.
It hasn't even shipped yet
It hasn't even shipped yet, so hard to rate an experience, maybe it would be better to receive this review form after package was received
5 September 2023
Created shipping label a week ago.
So far all you’ve done is create a pre-shipping label with USPS a week ago. No idea when or if package will actually ship.
We’ll see.
5 September 2023
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