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Crusader Vehicles Limited Reviews 

355
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, knowledgeable staff, making the process easy and stress-free. Many also highlight the smooth, efficient delivery and competitive pricing. The overall experience is often described as effortless and professional, with many people highly recommending the company. Reviewers consistently highlight excellent communication, keeping them well-informed. However, some customers mentioned occasional issues with delivery communication or dates, and one instance of an incorrectly delivered vehicle, which was promptly resolved.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting excellent communication and... See more

Staff

Users describe positive interactions with staff, highlighting their excellent service, communication, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent service, great... See more

Price

Customers generally report positive experiences with pricing, often finding competitive rates and good deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to our local dealer, three times, to try and get a van. Ended up speaking with Dan at Crusader who was amazing, everything sorted, everything was easy, nothing too much trouble. Cant say enough p... See more

Company replied

Rated 5 out of 5 stars

I first heard about crusader vehicles through a family member that had used them before at first I wasn’t Sure but until I started speaking to the staff that put my mind at rest they were the most hel... See more

Company replied

Rated 5 out of 5 stars

I purchased my used WAV from Crusader Vehicles August 2025. I made initial contact after viewing & reading the vehicle details on Auto trader. Simon was helpful at every stage. We agreed on a... See more

Rated 5 out of 5 stars

Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more


Company details

  1. Leasing Service
  2. Car Dealer

Written by the company

Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(355)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Crusader for the last…

I have been using Crusader for the last 15 years, they have been an excellent firm to do business with. on our last occasion we have leased a Kia Sportage which we are very happy with, Kevin Hampton has also been excellent with the purchase but also the back up service, i have already recommended people to use crusader and will continue to do also in the future

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy service and found the a right…

Easy service and found the a right vehicle for my business. Had a slight hiccup but the way I judge a company is how they resolve issues and Kevin Hampton rectified the problem with great efficiency and professionalism. Highly recommend

1 May 2024
Unprompted review
Crusader Vehicles Limited logo

Reply from Crusader Vehicles Limited

Well done Kevin and thanks Chris for your great feedback. Glad we were able to resolve the issues for you.

Rated 5 out of 5 stars

This is the second time I have bought a…

This is the second time I have bought a vehicle from kevin and as always the service was excellent

5 July 2024
Unprompted review
Crusader Vehicles Limited logo

Reply from Crusader Vehicles Limited

Steve, great to hear this feedback and pleased we could provide you with the same level of service.

Thanks for your business.

Rated 5 out of 5 stars

Van of dreams

Recently purchased another van of our dreams despite this vehicle being hard to source. Kevin managed to pull out all stops and get this van to us within 3 weeks. Faultless again, highly recommend

4 July 2024
Unprompted review
Crusader Vehicles Limited logo

Reply from Crusader Vehicles Limited

Thanks for the great feedback Andrew & Ryan! We're really pleased that we have been able to continually supply you with the vehicles that you need, on budget and on time!! Thanks again!

Rated 5 out of 5 stars

From first contact to couple queries…

From first contact to couple queries after delivery they were really helpful . Great price beating my usual provider . Definitely recommend.

28 June 2024
Crusader Vehicles Limited logo

Reply from Crusader Vehicles Limited

Hi Jeremy, thanks for your positive review! We'll pass your feedback on to Paul.

Rated 5 out of 5 stars

Kevin who dealt with me was…

Kevin who dealt with me was unbelievable and is a real asset to crusader, made me feel like I was dealing with someone with full confidence in what they do and customer service was of the highest quality.
Nothing was a problem, that is how you deal with customers 👍🏻 thankyou again Kevin

6 June 2024
Rated 5 out of 5 stars

Great to deal with great prices.

From initial contact Kevin was very efficient, courteous
and helpful, nothing was to much trouble. We were kept informed at all times and most importantly they offered the the best price on the 2 vans we required.

4 June 2024
Rated 5 out of 5 stars

Amazing and honest service

Amazing service, I cannot recommend them enough. Having been let down by another leasing company that promised they had a van for me in stock and DIDN’T, these guys came to the rescue. They listened carefully to my requirements and found a van, in my price range and genuinely in stock then pulled out all the stops to get me the right finance package and an amazingly quick delivery time.

3 June 2024
Rated 5 out of 5 stars

Delivered exactly when they said it would be

Having had a poor experience with one of Crusader's competitors, I decided to give them a go. The vehicle with the other company should have been delivered in December, which didn't happen and after waiting 4 months I gave up.
Crusader quoted a great deal and delivery time which went through exactly as they said it would. Big thank you to Kevin for his hard work and as a customer, I did appreciate the occasional update throughout the process. All calls are answered quickly and I didn't have to chase for information once. Will definitely use again.

31 May 2024
Rated 5 out of 5 stars

The sales Operative Kevin who assisted…

The sales Operative Kevin who assisted us was Great.
So professional and nothing was too much for him.

Giving us all of the info for different scenarios for the van packages they offer.

I would say it was the most stress free van purchase we have had as a company and I would highly recommend Crusader Vans for your upcoming purchase, I know we will return in future.

31 May 2024
Rated 5 out of 5 stars

Ford Ranger Lease

Got my Ford Ranger through Crusader.
Most competitive
In Stock
Delivered inside the week.
Smooth, effective service.
Recommend to any considering.

31 May 2024

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