Crumb Reviews 

Crumb advertised a free tag for pets, I couldn’t compete the procedure. They have taken 4 pays of £4.99. Contacting the company is virtually impossible they say I would get a code, after email after email nothing. Any company that can’t be called by phone. Buyer beware.
I have found the website to cancel the payment, but they charge £9.95 for the privilege

Great service.

Excellent & free, really cute tag, brilliant. Lovely Nick, who runs the company. Good communication from him, more than just a tag, has App for all the info & services you need.
Excellent, would recommend!

My partner applied for the crumb tag but in the advert it did not say you had to pay a monthly subscription.
As a pensioner she cannot afford monthly subscriptions. They are playing on her emotions that it is essential in case her dog gets lost.
Please be aware of this Company, they should not be allowed to trade.
Ref no 418376

Really excellent, quick and efficient service from you and your team to get Sophie registered, and thank you for sending a replacement tag so quickly
Regards Christine,

It's a good thing as 2 times my petal missing found due to them

I AM VERY PLEASED WITH THE CRUMB APP. I SHOWED MY GIRLFRIEND HOW TO USE IT AS WELL. SHE HAS DIFFICULTIES DOING ANYTHING ONLINE. HER NAME IS LORNA SMITH. I FIND THAT THE APP IS VERY EASY TO NAVIGATE AND I AM STILL LEARNING THE APP. I FIGURED IT OUT FOR MY OTHER DOG, FOR HER DOG SNOUT. WOW, HURRAY FOR ME. HAVE A GREAT DAY.

Nature of the product/service delivery I can't comment on. However marketing and pricing is beyond mis-leading and borderline fraudulent.

My experience starts from online social media videos of a female vegetarian talking about the risks and waste of time with chip tagging dogs and how lost pets are found much easier with their product. She also mentions that its free. You then sign up but it asks for £3 (UK) postage for something that does not cost £3 to post (first profit point).

When it arrives you scan the qr code and get all the setup instructions asking lots of information about your pet which seems promising. Then after 10 mins it asked for a £9 p/m subscription. Sorry but I get far more for my money from a £4.99 monthly subscription to Netflix than this offers and their back office costs for services minimal. So then ignoring this and not proceeding, I checked my paypal and see that the £3 postage I paid through paypal (for postage) wasn't a one of payment and they actually setup as a monthly subscription. Rewinding back to the original advert on how this is free, this makes a potential positive product into something very scammy. Very disappointing.

This is a scam company advertise a free tag $6.00 delivery did not mind that then $12 registration did not mind that BUT CRUMB TAKE MONTHLY $12 OUT OF YOUR BANK ACCOUNT

Unauthorized credit card charges, $7 a month per pet. In the app when they tell you about upgrading from the free version to the paid version, there is only one clickable button and that is the continue button, leading consumers to believe they will have the option to choose after being provided with the information however it’s an immediate charge to your card using the card you paid for the shipping with. It’s set up in such a way as to scam consumers and it’s highly unprofessional, poor business practice and a dishonest CEO who should be ashamed of what he has built. You have to go through hoops to go find out how to cancel said subscription in a desktop only browser setting. Then when you reach out to support explaining how you feel, they give you a generic response back with no refund. This company doesn’t deserve anyone’s business.

I paid for a free disc. Now I am seeing unauthorized charges being taken. I w t my money back immediately.

Good, I selected free feature

Great little gadget easy to set up if you can keep your little ouch still for a little while!!👍 THANK YOU!

Amazing! Didn’t even know it existed but now we have so much more peace of mind. Everything explained so well 🙌🏻😊

Merlin Simba lost his collar with crumb tag attached. I notified Crumb and they immediately replaced it so he didn't need to loose going out for more then 1 day. Thank you I didn't expect it to happen that quick. I would recommend Crumb to all pet owners I feel more confident him going out and knowing where he is.

Love Crumb. My sheepdog is a wanderer and it's already been used 3 times to locate him! Such a good product. And excellent customer service too.

After a misunderstanding, all is good. I recommend this device.