Stay away from this site. I gave up trying to verify my account after a month of sending, resending everything they asked for an more. They are very cheeky as they even call you as a vip special custo... See more
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I've used Sticpay and cryptocurrency here, and both are easy to use. I like that you can review all the details before making a payment. The game selection is huge, and everything runs smoothly.
Been doing Verification since February I’ve sent all the documents they have asked and still waiting for procedures to check documents and I can’t withdrawal my money as they have blocked it until my... See more
Company replied
I have been playing this website for a little while now and it's been fairly good. Wins are decent and I think it depends on who is doing the finance side with withdraws they can be fast. But my rec... See more
Company replied
Company details
Written by the company
CrownPlay is an international online casino and sportsbook where players can use a single account to access casino games and betting markets across different regions. The platform offers secure deposits, fast withdrawals, regular bonuses, loyalty programs with VIP tiers, and 24/7 customer support.
Contact info
Breach of guidelines
Registered within two minutes
Registered within two minutes, no strange identification procedure or questions. I really expected something to go wrong but it did not. Everything went through clean, started using it right after.
worst casino
worst casino on the planet. Done a $700 Eth withdrawal. Still waiting on it after 5 days!!! Eth is instant. Says withdrawal is processing still says 1-3 business days. Other casinos are better. Doubt il get my money!
Played mostly on weekends
Played mostly on weekends. Games worked fine, but verification took too long. Support answered after several hours.
Promos are decent
Promos are decent, just end too quick sometimes. Claimed one last weekend, all worked fine, no weird rules. Would be nice to see a few more mid-week deals.
Had a minor question about a cashback…
Had a minor question about a cashback promo and used live chat - a real person answered within a minute. They switched to French when I asked (nice surprise) and solved my issue right away. Later I also sent a follow-up email about changing my payment method and got a reply in about two hours. Fast, polite, and they actually read your messages instead of copy-pasting templates.
Referral bonus tracked correctly on…
Referral bonus tracked correctly on both accounts, chat confirmed within minutes. Interface is clean, though bet history could use better filters.
This is my 2nd review...THIS CASINO IS…
This is my 2nd review...THIS CASINO IS A THIEF, A TOTAL SCAM. The bad reviews about this Casino are actually accurate based on my own experience with these thieves. I have been waiting to be paid out, and up until now the funds have not appeared in my account. The live chat is scripted; they will come up with different excuses, e.g. they have a long list of players requesting payout. Therefore, never trust this casino there are way better casinos out there. This casino is a total rubbish and scam. Their live chats are scripted due to I have been told that my funds will be available at any moment in my account, but then when I checked and went back seconds after that live chat, I was told there is a delay. They can easily deceive someone who is non-tech savvy and someone who does not observe how they respond. But unfortunately, I am aware of their dirty work and tactics. Their players' withdrawal requests are always stuck in "under review" If I could only give them a zero star, I will.
Pretty average experience
Pretty average experience. The design is nice, but I ran into some lag while playing on my phone. Still, the games themselves are fun once everything loads.
Well… tried a couple of games
Well… tried a couple of games. Works stable but not engaging. E-wallet deposit took a minute, withdrawal almost a day.
Sent my docs and got verified almost…
Sent my docs and got verified almost instantly. Honestly shocked, I've had sites drag that out for days. Smoothest KYC I've dealt with so far.
18 days to process a withdrawal and its still under review
This casino doesn't care at all about it's players. I have been waiting for a withdrawal for 18 days. The live chat will not tell me why its taking so long, they refuse to answer even a simple question. DO NOT PLAY AT THIS CASINO...
Stay away
Stay away, impossible to get money out. No response, no live chat. Needs to be shut down. Don’t bother winning, it’s worthless.
The withdrawal took 4 hours
The withdrawal took 4 hours, and I thought the money would not be returned. I hope this will be fixed. There was a small lag loading the roulette, but it disappeared quickly.
Withdrew last night
Withdrew last night, money showed up this morning. Didn't expect it that quick, honestly.
Slots sometimes lag a bit
Slots sometimes lag a bit. Sometimes the support chat freezes, needs a restart. Clean interface without extra buttons.
Still waiting for a withdrawal from 5…
Still waiting for a withdrawal from 5 days ago and pathetic service..
Best!
Had an issue with a bonus, support sorted it in one go and the spins went live right after. Really solid service.
Played a few slots on Crownplay after…
Played a few slots on Crownplay after work. Everything worked fine on mobile data, no lag or freezing. Withdrew to my card and the money came through in two days. Honestly didn't expect it to be that fast, nice surprise.
Decent variety of games and a clean…
Decent variety of games and a clean interface, but there’s something off about how it handles balance updates. A few times my total changed only after restarting the page, which is frustrating. It’s not terrible, just not smooth enough to feel premium.
Warning do not play
Warning do not play. I have been trying to make a withdrawal for 200 for the past month and it will be pending review for 7 days then denied l. When contacting crown play they blame it on there 3rd party that handles payouts. Sounds why would you have a 3rd party handling your payouts? Sounds suspicious
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