Crown Bullion Reviews 

42
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

**CAUTION!!! SCAM!!!*** It appears I have been scammed of my entire retirement savings. No red flags until it's too late. The process took some time. They were very patient and helpful until the proc... See more

Rated 5 out of 5 stars

I had the best experience working with Crown Bullion, Colby was amazing help as well as the ladies working there making sure they explained everything step by step and informed me of any changes being... See more

Rated 1 out of 5 stars

This company is a Big Scam! They recently changed their name from Oakhurst Metals to Crown Bullion my guest is because of all the bad reviews they were getting. They are fast to take your money and... See more

Rated 5 out of 5 stars

I had been looking around for good deals on precious metals and heard about Crown on the radio. I called and was fortunate enough to have Michael as my representative. Michael is very professional, pa... See more

Company details

  1. Wholesale Jeweler
  2. Call Center

Written by the company

Precious Metals IRA


Contact info

3.1

Average

TrustScore 3 out of 5

42 reviews

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1-star

No recent history of asking for reviews

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3.1

All reviews

(42)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Ripped off

Ripped off
Only given half the going rate!!
Didn’t tell me the weight or the price
Sounds a lot but when you check up it is 50% less than the going rate!!
BEWARE. Massive SCAM

24 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is 100% a scam company

This company is 100% a scam company. I dealt with a scammer called Michael who considering he is in the gold buisness he did not know the price of 1 oz of gold on the day in question. I was looking for 2016 1 oz Brittania coin. (The year my daughter was born) Nowhere had one but came across this scam company that had one advertised on there scam website. The price was correct and emailed I was interested and got a reply from a scammer called Michael. He seemed a nice guy and I said I was actually looking for the Monket 2016 which he said he had but was not on his scam website. I said that is the one I wanted.
So while searching around this scam webpages I came across 2022 coin for £2250 and I was surprised because everywhere else this coin was over £2700. Anyway I began to get a gut feeling something was off. I asked Micheal to call me and he came out with some crao he was in Geneva sourcing stock. You would think with a possible sale of over £5500 he would make a free call on whatrsapp? So I decided to play with this scammer and asked why the 2022 coin was £500 cheaper than anywhere else? His email reply was because he sources from private buyers and low overheads he can off the gold 1oz coin at such a great price. So now I know he is lying so I reel him in. I took a screen shot of gold prices which where over £2700 per once and asked how can he be selling this coin which is going for over £2800 on real gold sellers websites?
I waited for his next lie and all of a sudden it was the tech guy who had put the price wronge and if I checked the price would be correct. I checked and the coin had gone up to £2750 haha. I said to micheal as I already put an order for the coin at £2250 then he should honour that price. Waiting for his reply and it said the I was right and he was wronge and as a good will gesture he would honour the £2250 and he would send me an invoice for deposit for £1000 to secure the coin. I then proceeded to tell him I was onto him and his scam company and I would put the full conversation online and I would still like to have the coin if indeed he has it and I will meet him face to face and pay for it. Goes without saying he went completely dark on me. Anyone who is thinking of dealing with this scam company u tell do not do it. Any positive reviews will be fake. Always go with your gut feeling and if something is too good to be true then it usually is. Michael you are a total scumbag scammer and so are all the people you work with is that scam company 👎

20 September 2025
Unprompted review
Rated 1 out of 5 stars

**CAUTION!!

**CAUTION!!! SCAM!!!***
It appears I have been scammed of my entire retirement savings. No red flags until it's too late. The process took some time. They were very patient and helpful until the process was complete. Then the silver was never delivered. Money gone, communication impossible.

11 October 2023
Unprompted review
Rated 1 out of 5 stars

CROWN BULLION ARE SCAM ARTISTS, FRAUDULENT

I invested in metals back in January 2023, no delivery of these happened. I also invested twice in May 2023 and no delivery of these either. I didn't realize all this was going on until I recieved letters from the custodians. Gold Star sent a notice in July 2023 and Direct Trust sent a notice just recently the 1st of September 2023 that the metals haven't been delivered. I've sent a letter of demand to Crown Bullion Inc. 901 Main Street Suite 4150 Dallas Texas 75202 from my attorney just four days ago on September 14th 2023 and it was recieved by a Crown Bullion individual. In the letter it states I demand all money go back to my accounts at the custodians bank, Gold Star and Direct Trust. Michael Gavyn, Joesph Rickard senior account representatives are the ones that scamed my wife and me out and are in breach of contract. In about 24 days if the money isn't in my account I will be forced to pursue civil and criminal offenses in court. My number is 859 559 9294 if you want to call me about this matter or if you are a victim of Crown Bullion. My name is Don.

31 August 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! It has been almost a year and nothing from them I have been trying to call and always get they are away from their desk or in a meeting. I filed a complaint with the BBB and that did not even help. They have not only frauded me but a whole lot of other people. they are being investigated for their operations and the money they took. They are scam artists they use to be called Oakhurst Metals.

8 August 2022
Unprompted review
Rated 4 out of 5 stars

First purchase

First purchase. Had some concerns that was due to my lack of experience in purchasing silver. Customer service was great with education and several options. On a very limited income so am saving to make another purchase in a few months.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

I had the best experience working with…

I had the best experience working with Crown Bullion, Colby was amazing help as well as the ladies working there making sure they explained everything step by step and informed me of any changes being made. Made my Transfer extremely smooth. Will continue doing business with them.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Buying precious metals online and…

Buying precious metals online and receiving them having them shipped can be a stressful process, which is why Crown Bullion has become my preferred source for purchasing precious metals. As someone who tends to worry a lot, I appreciate their streamlined and reliable process that leaves little room for uncertainty or concern. One thing I particularly appreciate about Crown Bullion is the timely and clear instructions and confirmations they send via email. These communications make it easy for me to find important information and stay informed throughout the entire buying process. In addition, Crown Bullion strikes a good balance of keeping me informed without sending too many unnecessary emails. Overall, I highly recommend Crown Bullion for anyone interested in buying precious metals online. Their reliable and stress-free process, combined with their excellent customer service, make them stand out in the industry.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

The level of expertise

The level of expertise, transparency, and commitment to customer service displayed by Crown Bullion is truly exceptional, and I am grateful for their assistance in helping me make the right investment decisions for my future. From the outset, the team at Crown Bullion was attentive, patient, and responsive to my needs. They took the time to answer all of my questions and provided me with valuable insights and recommendations based on their extensive knowledge and experience in the industry. In the end, I was able to successfully transfer my 401k into a gold IRA with ease, thanks to the help of Crown Bullion.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

I recently worked with Crown Bullion to…

I recently worked with Crown Bullion to invest in precious metals for my retirement portfolio, and I must say that I'm very satisfied with the whole experience. After researching several companies, I found Crown Bullion to be the most trustworthy and reliable with a proven track record. Their team, from the clerical staff to the representatives, was always willing to assist me with any questions I had. The representative who assisted me through the whole process was reliable and dependable, following up to make sure I was well-informed and kept up-to-date with what was going on. I truly appreciated their honesty and helpfulness. I highly recommend Crown Bullion for anyone looking to invest in precious metals for their retirement portfolio!!

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Crown Bullion made my transition to a…

Crown Bullion made my transition to a self-directed IRA smooth and painless. Their courteous, proficient, and patient team explained the options available to me eloquently and in a simple way. I highly recommend their services to anyone looking to invest in precious metals and diversify their portfolio.

7 February 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Fraud Fraud

Great service during the purchase and until they receive your funds. then you can never get hold of anyone. Fake invoices to the Custodian and coins shipped only worth 10% of the funds sent. They defrauded myself and my wife. They setup a portfolio account on line to fool you. Stay away from this company. They also operated as Oakhurst Metals.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!!

SCAM SCAM SCAM!!!!!

They help you get your money out of your 401K or IRA into a self directed IRA then have you buy their bullion coins that you will never ever see. I spoke with a lawyer and he knows all about their scam.

9 September 2022
Unprompted review

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