The loyalty levels on this casino are class because they actually hand out real perks like better bonuses and extra spins as you climb. It motivates me to stick around and play more instead of hopping... See more
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My lower deposit cap saved and then disappeared. What annoyed me was that confirmation email and account screen displayed different values. The wording needs to be much clearer for this kind of tool.... See more
Refreshed it twice, Recently played list: chat asked for the round reference on older Chrome browser that casino history never showed. Bonus screen showed an older status after another refresh.
The mobile version was the real issue. the jackpot slot froze during the bonus round, the balance updated late, and I had to reload twice. When I asked support about it they blamed my connection. Funn... See more
Company details
Written by the company
✅✅✅ Offre spéciale pour la France : jusqu'à 15 000 € de bonus + 450 tours gratuits 🏆
⚡️⚡️⚡️Pour les nouveaux joueurs qui effectuent leur premier dépôt, un bonus supplémentaire multipliant par 3 tous les bonus et tours gratuits est offert.
Written by the company

Contact info
Paris, France
- info@crown-kingdom.fun
- crown-kingdom.fun
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Hasn’t replied to negative reviews
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why does raising the deposit limit take…
why does raising the deposit limit take 4 seconds and lowering it 24 hours?
around midnight
around midnight: Anna was polite, then pasted rules for a different casino bonus
why does a casino app log you out four…
why does a casino app log you out four times in one evening?
Complimentary spins vanished when I…
Complimentary spins vanished when I reopened Reactoonz on mobile.
Verification felt excessive again.
Signed up and started playing
Signed up and started playing, but nowhere did it mention the winnings from free spins have a 40x rollover requirement. Found that out after I won something. Should be upfront about this.
Got told my cashback would be 50 pounds…
Got told my cashback would be 50 pounds but only 30 showed up in my account. Support said it was calculated correctly but wouldnt explain the difference.
The app keeps logging me out randomly
The app keeps logging me out randomly. Happened twice last week during active play. Each time I lose my progress and have to reload everything. Support just says it's normal.
Deposited 50 pounds on Tuesday but the…
Deposited 50 pounds on Tuesday but the transaction log only shows my withdrawal from last week. Support claims it went through but I cant see it anywhere in my history.
Requested a withdrawal on Tuesday and…
Requested a withdrawal on Tuesday and was told it would arrive within 2 business days. Its now been a week and support keeps saying it's processing. No real explanation, just the same generic response every time.
I put a deposit limit on my account…
I put a deposit limit on my account couple of days ago. It never worked and I only found out when I tried to deposit again and it went through anyway.
My cashback was meant to be 100 dollars…
My cashback was meant to be 100 dollars according to the promotion page. Received 65 instead. Emailed support couple of days ago and still waiting for a proper response.
The transaction from my card last month…
The transaction from my card last month disappeared from the history section. I only noticed when trying to track my spending. Still there in my bank statement though.
Started a bonus round on the slot and…
Started a bonus round on the slot and everything froze. When I refreshed the page it said completed but my balance didnt change. Support just said it settled correctly without explaining anything.
Playing the game went smooth until the…
Playing the game went smooth until the feature round started, then it completely locked up. Reloaded and the round was gone but I got nothing for it.
Tried to use live chat on Saturday…
Tried to use live chat on Saturday evening and waited 45 minutes just to get through. By then I'd already solved my problem myself, so what was the point.
They promised 25 euro cashback on…
They promised 25 euro cashback on losses. When it arrived it was only 10 euro. Asked live chat why and got told to check my terms but didnt actually answer the question.
Live chat on Friday night had me…
Live chat on Friday night had me waiting nearly two hours. The queue counter kept jumping around and I couldnt tell if it was even moving. Ridiculous.
Signed up and they said verify your…
Signed up and they said verify your email. Waited 3 days and nothing arrived. Checked spam folder, nothing there either. Support just kept saying check your inbox.
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