Crowd Appen Reviews 7

I have been working for Appen for a few years, doing all kinds of jobs (search evaluations, ai voice ratings, voice recordings to name a few). Some of them were quite interesting, others boring. Pay is not outstanding (round about minimum wage). The biggest problem however is that you can never be sure if they pay you at all. I cannot count how many times I had to beg for my money, they kept asking for screenshots as proof of work, didn’t respond to emails etc. I am still waiting for payment for recordings I made in October (now it’s January), twice or three times I was asked for proof of work, now they don’t respond anymore. They consider themselves a top-notch ai company, so how come they cannot keep track of work being done for them? I am beginning to suspect they are doing this on purpose: using work you have done for free.

I was removed from the Uolo v2 project under circumstances that raise serious concerns about transparency and fair treatment of contributors.
At the time of my removal, the project was still shown as active in my account. Contributors continued to receive repeated emails encouraging us to carefully review lengthy and frequently updated training and guideline documents, which required many hours of preparation time.
After investing significant time in reviewing these materials, I contacted support to ask whether compensation could potentially apply for extensive training and long periods with no task availability. This was a question, not a claim that payment was guaranteed or promised.
Shortly after sending this inquiry, I received a termination email stating that my “performance did not consistently align with the guidelines.”
However:
No performance data, quality scores, or task examples were provided
No performance metrics are visible on my Appen/CrowdGen dashboard
There is no transparency regarding which criteria were used or who conducted the evaluation
Because no objective data was shared, it is not possible to understand or verify the basis of this decision. The timing raises concerns about whether raising a reasonable question regarding potential compensation for extensive training time influenced the outcome.
For independent contractors, transparency in evaluations and clear communication about expectations — including whether training time is paid or unpaid — are essential. Keeping a project marked as active, requesting extensive preparation, delivering no tasks, and then removing contributors without evidence undermines trust.
I am sharing this experience so other contributors are aware of possible issues related to unclear training expectations, lack of performance transparency, and unclear removal processes.

I have worked at Appen/Crowdgen for over 2 years at the time of writing this. To be short and simple, it's independent contract work that lets workers explore numerous online tasks that they can complete to receive compensation; there are sometimes physical, on-site tasks available which require online logging as well. Within the first year, I've enjoyed working towards accomplishing these objectives; the work can be tedious, but it was worth it for the decent pay. However, I have officially decided to give the site/work experience this rating for incompetence, inconsiderateness, and unfairness.

After graduating from college, I have been searching on the side for an actual job both locally and online for the past three-and-a-half years to earn better income and improve my work experience, but I have had no luck—just rejection letters or lack of updates. I've found Appen/Crowd Appen during this time, which I was happy to be a part of after being accepted into their platform and helped break me into remote work.

After the first year, working in the company has been a bumpy road, and it has only worsened overtime. In the dashboard where contractors can sign up for assignments, I have applied to many projects, but almost all of those have either not responded about updates, or they do reach back after months just to say that the project is either full or has been closed indefinitely. I literally have had over ten projects waiting for updates just to be either closed or never heard back from for months. Just recently, one of these projects, which I've been working on for almost a year and was receiving decent compensation, has just announced closure. This same project, which has been in an almost six-month long hiatus, has been emailing contractors for months saying that work will continue the month after again and again, just to ultimately reach back to us about their killing of the project–explaining the reason that "work data has reached its quota and therefore has decided to be completed and shut down." If this is the case, why not have let the contractors, who have been waiting patiently, know months prior instead of waiting?

I sit here writing this with a list of applications for other projects on the site's dashboard that have yet to hear back from, and I've received another email (a total of three so far) stating the closure of a project. I am working double time to find work in another field, and I will hopefully find another company that can have work available for its contractors or at least can inform them of updates and showcase competence and respect for its workers. I am done with Appen/Crowd Appen.

If you are looking for remote work, please continue searching elsewhere. You will only find yourself waiting and waiting like a fool just to be either abandoned or brushed off like they've forgotten that you joined the platform. I have learned recently that there are other independent contracting sites/companies who offer this type of work but have a more professional behavior towards its contractors.

SAVE YOUR PRECIOUS TIME!! I have been registered to their platform for 3 months. Applied to 6 projects. Babel for Greek Language, Emerald, Cherry V, Vizier and Resiliency and they sent me an email to apply for Tansy.
Babel Project: I applied on March and passed the initial test, then I had to wait 1 month for the second stage, a test in English and a test in Greek, translation. They rejected me. I asked them many times to provide me with the results, an AI email was answering every time like I am stupid. At least 24 hours of my life lost.
Emerald-Cherry V: Lost 12 hours of my life studying for the tests, rejected with no results and that my profile is not Greek?????Again stupid AI emails to my questions.
Tansy: Sent me an email to apply literally clicked the next minute, no project existing on the website. Again AI stupid answers wasting my time via email.
Vizier and Resiliency: Passed the tests and no answers for days while they were explicit writing that I will get into production the next 48 hours.

Update 20 March 2025 - I finally got paid for my work done in October, only few dollars missing. And they apologized, I appreciate that, but final rating simply cannot be better than 2, because overall experience with this company is very frustrating and time consuming regarding tickets.

Tracking hours doesn't work, support doesn't work, payment doesn't work - I got payed for 1/6 of my hours. Shame.

fake website not give payment this site people not trust this site is fake so don't waste your time and new job search another site.