I've needed some new underwear and purchased a myriad of single pairs from different companies. The crossfly won hands down for support and comfort. Grabbed 1 pair of short running socks to see how... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product and my experience of customer service has always been good. The “uplift” that these pants provide is great and better than others I have tried. My only criticism is that the produ... See more
This was my third purchase. Having tried various makes of underwear, Crossfly are the most comfortable I've worn, and the the way the fly is designed, no more fumbling around. Slowly, because they... See more
Company replied
At 78 and having always worn briefs type underpants I decided that perhaps I would try boxers. I tried pairs from a well know High St store and also from a well know brand of boxers. Neither provided... See more
Company replied
Company details
About Crossfly
Written by the company
Crossfly was created to redefine everyday comfort for men. For too long, men have settled for outdated designs and average-quality underwear, while women’s underwear has evolved with innovation, support, and premium fabrics. We’re here to level the playing field — with performance-driven, intelligently designed products that put comfort first.
Born from a small team of UK and US sportswear professionals with decades of experience in product innovation and marketing, Crossfly was created with a simple mission: to elevate men’s everyday comfort through intelligent design, premium quality, and sustainable thinking.
We’ve poured our expertise into creating a lifestyle brand that puts performance, durability, and comfort first. Our underwear and socks aren’t just everyday essentials — they’re your go-to, must-have gear that supports you through work, sport, travel, and everything in between. With every Crossfly product, you’ll feel the difference from the moment you put it on.
What Sets Crossfly Apart?
Unmatched Comfort: Our Cocoon internal pocket system offers all-day support, eliminates friction, and keeps you cool — so you can focus on life, not discomfort.
Innovative Design: The X-Fly reimagines the traditional Y-front with a faster, smarter, one-handed access system that just makes sense.
Premium Fit: Our ZeroFold360™ Waistband moves with your body and stays smooth — no rolling, no digging, just pure comfort.
Feel-Good Products in Every Way We don’t launch anything unless it improves on what came before. That means using superior materials that feel better and last longer than the competition. And where possible, we choose sustainable options, from responsibly sourced fabrics to 100% recyclable packaging. Because looking after the planet is part of feeling good, too.
Our Vision: Take Comfort to the Extreme Whether you're pushing limits or just getting through a long day, Crossfly is designed to move with you, support you, and make you feel great doing it. Once you’ve worn Crossfly, you won’t want to go back.
Discover the Crossfly difference at crossfly.com
Born from a small team of UK and US sportswear professionals with decades of experience in product innovation and marketing, Crossfly was created with a simple mission: to elevate men’s everyday comfort through intelligent design, premium quality, and sustainable thinking.
We’ve poured our expertise into creating a lifestyle brand that puts performance, durability, and comfort first. Our underwear and socks aren’t just everyday essentials — they’re your go-to, must-have gear that supports you through work, sport, travel, and everything in between. With every Crossfly product, you’ll feel the difference from the moment you put it on.
What Sets Crossfly Apart?
Unmatched Comfort: Our Cocoon internal pocket system offers all-day support, eliminates friction, and keeps you cool — so you can focus on life, not discomfort.
Innovative Design: The X-Fly reimagines the traditional Y-front with a faster, smarter, one-handed access system that just makes sense.
Premium Fit: Our ZeroFold360™ Waistband moves with your body and stays smooth — no rolling, no digging, just pure comfort.
Feel-Good Products in Every Way We don’t launch anything unless it improves on what came before. That means using superior materials that feel better and last longer than the competition. And where possible, we choose sustainable options, from responsibly sourced fabrics to 100% recyclable packaging. Because looking after the planet is part of feeling good, too.
Our Vision: Take Comfort to the Extreme Whether you're pushing limits or just getting through a long day, Crossfly is designed to move with you, support you, and make you feel great doing it. Once you’ve worn Crossfly, you won’t want to go back.
Discover the Crossfly difference at crossfly.com
Free Shipping
Written by the company
- With any purchase above $60/£50
- Shipping costs sucks. We know it. We try to be as fair as we can and absorb the cost so you don't have to. We have a low threshold for this reason so you can enjoy free shipping (most of the time).
Crossfly Promise
Money Back Guarantee on your First Pair
Get your money back if you're not 100% happy.
Contact info
United Kingdom
- hello@crossfly.com
- crossfly.com
Bestselling styles
4.5
Excellent
441 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great qality and comfortable
8 April 2026
Fantastic product
Fantastic product. Material is very soft and comfortable. Will be my regular
7 April 2026
Reply from Crossfly
Thank you for the review. We appreciate it. 🙏
Very comfortable control.
I was really pleased with the feeling and fit of the six inch boxers, everything is kept nicely in place without any chaffing. True to size and very comfortable to wear.
4 April 2026
Reply from Crossfly
Hi Francis, thank you for the excellent review for Crossfly. We're so happy to hear that you find them comfortable and anti-chafing. It's what we intend for them to do ! All the best!
Comfortable boxers with support so far…
Comfortable boxers with support so far no chaffing in usual area
18 March 2026
Reply from Crossfly
Thank you for your feedback! We were so close 😅 maybe next time, we'll get a 5 star from you.
Great product and very quick delivery
16 March 2026
Reply from Crossfly
That's great to hear, thank you for your excellent rating!
The best!
The best looking, most comfortable underwear! High quality and long lasting too. This is my second purchase and I'll keep coming back.
21 March 2026
Reply from Crossfly
Thank you so much for returning to Crossfly with your 2nd purchase, we appreciate the loyalty.
Reply from Crossfly
Thanks so much, appreciate your excellent rating for Crossfly!
Delivered to incorrect house and still waiting
DPD Delivered to the incorrect house.
Emailed crossfly and still awaiting response and Delivery
16 March 2026
Reply from Crossfly
Hi Barry, thank you for letting us know about this. Our team has been informed and is currently following up with DPD. Someone will get in touch with you later today.
We’re sorry that your initial email hasn’t been responded to yet—our team operates during weekdays and is offline over the weekend. We thank you for your patience while we follow up with DPD. Many thanks, Crossfly
Reply from Crossfly
Thank you so much! We appreciate it.
Well packed items and quick delivery
26 February 2026
Reply from Crossfly
Thanks so much! Appreciate the review
First rate product
First rate product not the cheapest but you get what you pay for. Great to wear hardly know you are wearing them. Best I have ever had. Will be ordering more.
2 March 2026
Reply from Crossfly
Thank you for your review. We appreciate it!
There is no room for the boys in your…
There is no room for the boys in your product.
24 February 2026
Reply from Crossfly
Hi there, thanks for taking the time to write a review. We're sorry to hear you found the pouch too small for you. We'd love to help you find a better fit; please get in touch with our team.
Center of pouch too loose and baggy, no support
While the sides of the pouch felt more supportive the center of the pouch is too loose and baggy giving no support at all.
28 February 2026
Reply from Crossfly
Thanks for taking the time to write a review. We're sorry to hear that you did not feel the pouch gave you ample support. If there's anything we can do to help you find a better fit with another style or size, please don't hesitate to get in touch with the team.
Reply from Crossfly
Thank you for the excellent review! We appreciate it 🙏
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Was rather surprised at the size of box for a single pair of pants. Was expecting a small package that would fit through the letterbox, otherwise I would have left the porch open for him to deliver into. By chance I happened to be at home when he called, so no problem.
16 February 2026
Reply from Crossfly
Thank you for the review and tip for the box size!
Reply from Crossfly
Thank you for your excellent review. See you back in store soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.