Cross Solicitors LLP Reviews 

59
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Professional, prompt, friendly. They made me feel that the sale of my house was as important to them as it was to me despite it being probably just one of many cases they were dealing with and of much... See more

Rated 5 out of 5 stars

Cross Solicitors have handled our recent property purchase. We have been very pleased with the excellent customer service we received. Any queries we had were answered promptly and clearly explained... See more

Rated 5 out of 5 stars

We would like to thank the team at Cross Solicitors LLP for the highly professional and competent services provided. We greatly appreciate the outstanding work done during the house purchase process.... See more

Rated 5 out of 5 stars

All the staff at Cross Solicitors were very helpful and polite through the whole process of selling our house. We were regularly kept informed at every step, and would like to give a special thank yo... See more

Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Family Law Attorney
  4. Legal Services
  5. Real Estate Attorney

Written by the company

We are an established High Street practice with over 30 years experience of delivering quality legal advice and providing stress-free solutions to your legal problems. We have an excellent reputation as being approachable, efficient and cost effective and now have a substantial client base including clients throughout the UK and overseas. Over 70% of our clients are recommendations! Our team of dedicated, experienced solicitors and paralegals have undertaken rigorous training to achieve memberships and accreditation of numerous Law Society and other professional Panels so that they can offer the highest quality of client care service and achieve the best results for you in a constructive and cost effective manner. We have specialists in: – • Conveyancing • Personal Injury • Civil Disputes • Family • Crime • Wills • Probate So whatever your legal needs or problems, we can help!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.6

All reviews

(59)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Cross solicitors helpful,efficient and kind

Cross solicitors were very nice and helpful through the process of selling my late mothers house,I was kept informed at every step,any emails and questions were answered quickly, I'd like to give a big thank you to Libby for all her help

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Jasmin and her team…

Jasmin and her team are absolutely fantastic.
They have represented me in a number of house sales and the service is exceptional.
I would highly recommend Jasmin, her team and across Solicitors.
Thank you very much!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!

Absolutely dreadful experience from start to finish. This firm has shown zero empathy, professionalism, or basic communication throughout the sale of my property. Every step of the process has been made unnecessarily stressful due to their complete lack of updates or willingness to engage.

Calls and emails are ignored for days or even weeks, and when you do finally get a response, it’s vague and unhelpful. There’s been no sense of care or urgency at any stage just silence and indifference.

Buying or selling a house is stressful enough without being left completely in the dark by the people meant to be helping you. I would strongly advise anyone to look elsewhere for a solicitor who actually values their clients and communicates properly.

21 October 2025
Unprompted review
Cross Solicitors LLP logo

Reply from Cross Solicitors LLP

Thank you for taking the time to leave a review. Upon reviewing our records, we are unable to identify you as a client of our firm or locate any engagement relating to your matter. We are committed to providing high standards of service to all our clients, and take all feedback seriously.

If you believe this review has been posted in error, or if you would like to discuss your experience further, please contact our office directly at enquiries@cross-solicitors.co.uk

We would welcome the opportunity to understand your concerns and address any issues appropriately.

Kind regards

Cross Solicitors LLP

Rated 5 out of 5 stars

Katie Albiston

Katie Albiston (Cross Solicitors) dealt with our case and we received outstanding service. Katie was always super efficient, kept us updated at all times and showed great empathy when our Mother sadly passed away during the sale of her property. Cross Solicitors have provided an excellent professional service and we will be highly recommending them in the future, many thanks

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, always responds to emails promptly, always accessible via the telephone and very friendly and helpful at all times.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Very down to earth service

We were recommended to Cross solicitors, and we must say it was a great referral. We have recently purchased our property and found the team were very helpful if we had need to call if unsure of anything. It was a very quick and straight forward process, Thanks very much

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Recommend 100%

From start to finish I found Byron and Laura made such a difference, nothing was too much trouble, went out of their way to explain in easy terms the process and what was happening, took the stress out of buying a house.
Cannot thank them enough, if the need occurs in the future, will return to Byron Cross, thank you.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Katie

Katie, the Paralegal, dealt with all my queries promptly and compassionately, making what was for me a stressful undertaking, more manageable. The whole procedure was seamless and very professionally managed. I would have no qualms whatsoever about using their services again. Thank you.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and Professional

Libby Taylor was my conveyancer and was excellent. She kept in contact by email - my preferred way as I cannot take phone calls at work. Emails were always answered within 24 hours of requesting a response. This is the firm's formal time response and it is always good to know this policy expectation is so that one does not get frustrated. I am very happy with the service I received from Libby, and from her colleagues when she was on annual leave. I would use Cross Solicitors LLP again for sure.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service and excellent…

Great service and excellent communication all throughout the process. Thank you so much for everything you have done for me so far. Fantastic solicitor and would highly recommend jasmine cross solicitors.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

We have just completed the sale and…

We have just completed the sale and purchase today… start to finish 12 weeks and in a chain, which can often be probmatical. I cannot rate Pam Hollingsworth, conveyancing executive, highly enough as her communications at every stage were superb! Huge thank you ☺️

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Libby and Katie are to be highly recommended. I live abroad and the sale went through while I was visiting my daughter in Australia, but this international component didn’t seem to cause them any problems. They have proved reliable, responsive and competent at every level. I am very grateful for their professional help.

1 March 2024
Unprompted review
Rated 4 out of 5 stars

House Sale

The house sale was handled extremely well by Cross. However, the sale of a house can be quite stressful and regular updates on the progress of the sale would be appreciated by the seller. This is an area Cross could make some improvement in, hence the 4 stars and not 5.

15 March 2024
Unprompted review

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