Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... See more
I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... See more
Company replied
I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... See more
Company details
Information provided by various external sources
Everything you need to protect and automate your home
Contact info
1440 E Ridge St Unit A, 84780, Washington, United States
- 855.700.2482
- cs@crorzar.com
- crorzar.com
3.3
Average
312 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had issues re-connecting
Had issues re-connecting. Responded in less than 24 hours and had me up and running again.
23 September 2022
Unprompted review
As a tech that has been in the business for 50 years I am sold on Crorzar products.
I do computer work and set up a Crorzar system for one of my customers and I was so impressed with the operation of the system I bought one for my own use.
They were so easy to set up and run. I will recommended Crorzar to any of my customers that are looking for a camera system
13 September 2022
Got error code tried to reset
Got error code tried to reset. Can't find reset button . I give up. To hard to set up
7 September 2022
Unprompted review
Reply from Crorzar
Hi Terry, please give us a call so we can help! 855.700.2482 option 3
Couldn't have asked for better customer…
Couldn't have asked for better customer service. They are the BOMB! Bought new camera for the front & put the 1st camera we bought in the back, about a year ago, in the back. We have critters visiting at times at night. Installed it & found we couldn't reset it. Called for help & no one could figure it out. Never had to before. Come to find out it was missing the reset button. Called back & told them of the situation & right after sending pic of the bottom of camera proving to show NO reset button, they immediately took care of the issue. They are sending us out a NEW camera & all we have to do is return the camera & this includes shipping. How much better could it have been. This is what you call CUSTOMER SERVICE!!!!
31 August 2022
Danny Matt was excellent in solving my…
Danny Matt was excellent in solving my issue. His service was great and informative. Danny Matt was excellent in solving my issue. His service was great and informative.
30 July 2022
Unprompted review
One of my cameras at quit working and I…
One of my cameras at quit working and I called the helpline super super helpful got a working right away
23 July 2022
Great product
22 July 2022
1 camera was broken and never turned…
1 camera was broken and never turned on.
All of the Cameras are terrible to program. Cameras come with a very short cord so you are forced to make an additional purchase.
20 July 2022
Reply from Crorzar
Hi Shawna, we are sorry to hear this. Please contact us so we can help.
Customer service called Me the next day…
Customer service called Me the next day after I emailed them and walked me through the setup I needed for my 360 indoor camera.
I've had 3 of these cameras for over a year with no problems. Any time I need help with settings or anything I've always had quick, professional guidance.
Thanks
19 July 2022
Unprompted review
Excellent product
17 July 2022
Great customer service with Danny Matt!
14 July 2022
Unprompted review
Was not what I was let to believe
The reason for the 2 rating was the camera was not what I was let to believe, by just looking at the website. I just need a refund so I can just move on and buy another camera.
12 July 2022
Reply from Crorzar
We are sorry for the inconvenience David. We are trying to work with you to find a solution as you are outside of your return window. Please contact us if you'd like to take us up on the offer we've made.
Good experience with this product.
12 July 2022
Danny Matt went above and beyond to…
Danny Matt went above and beyond to help me properly set up my camera for my 91 year old mother. He directed me step by step and now I have camera movement features that I didn't have activated before. I truly appreciate his patience and knowledge.
2 July 2022
Unprompted review
Danny was very helpful and patient with…
Danny was very helpful and patient with me. Very nice gentleman
1 July 2022
Unprompted review
Danny was very helpful & patient with…
Danny was very helpful & patient with me while getting me logged in correctly. Now I can log in without any problems! Thank you Danny!
30 June 2022
Unprompted review
Danny helped today setting my camera
Danny helped today setting my camera, i trouble getting notifications. Everything is working perfectly once again!! thx
27 June 2022
Unprompted review
Danny Matt was very patient and…
Danny Matt was very patient and professional, walked me through the set of my camera!
25 June 2022
Unprompted review
Danny Matt fantastic
Danny Matt, was fantastic he help me alot. Called me back several times to make sure i have all my cameras working. Danny Matt was awesome very caring and patient!! So glad i had the pleasure to work with Danny Matt . Danny Matt gets 20 stars in my review. Amazing employee!!! Thank you so much!!
23 June 2022
Unprompted review
Reply from Crorzar
Thank you so much Tracy!!! We will make sure he sees this!
Outdoor 360
Danny did a great job fixing my issue with camera returning to a down position instead of the position I wanted to monitor.
22 June 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.