The nurses Elana, Jeniska, among others in the theatre team were compassionate, kind and amazing. They were easy with a welcoming smile, professional and paid key attention to details. They involved... See more
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The Centre for Reproductive and Genetic Health (CRGH) consistently delivers excellent IVF success rates across all treatment types and prides itself on bespoke care from fertility specialists.
Contact info
Great Portland Street 230-232, W1W 5QS, London, United Kingdom
- +44 (0)20 7837 2905
- info@crgh.co.uk
- crgh.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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My experience with the teams has been amazing
My experience with the teams has been amazing this is my third egg donation with them and they are amazing and 100% on your side the whole time from day one to the extraction, the staff and clear friendly and very professional, I look forward to my next cycle because it is just a great experience to do though with such a great team.
Staff are excellent!!!!
The staff are absolutely fantastic and checked in on me consistently. Everything explained thoroughly and rechecked for my understanding. All ran smoothly and on time
Very professional and compassionate service
Had my egg collection done this morning, very professional and smooth experience throughout. The whole team I dealt with, led by Dr Jayanthi were incredibly kind and professional and explained everything at every stage. Thank you so much.
Staff were kind
Staff were kind, efficient, and informative. The process was seamless and I felt I was on safe hands. Good experience overall.
Lovely staff
Lovely staff - very transparent and they kept me informed at all times. They made me feel at ease during appointments, and I feel like my wellbeing is really important to them. Loads of checks take place to ensure my safety.
It’s been a very good experience for something that could be stressful. Thank you!
Really appreciate the team
Really appreciate the team, they were curtious, lovely and diligent… made for an easy process. dr jayarthe was lovely. Maria in the nursing team is also amazing!!
Genuinely some of the nicest people you'll ever meet!
Genuinely some of the nicest, kindest and most considerate people you will ever meet. Theatre team and nurses all exceptional. The facilities themselves are also really clean and sleek.
wonderfully kind CRGH theatre team
CRGH theatre team are in particular wonderful. The nurses are so welcoming, kind and professional. Felt very looked after.
The administration side of CRGH could be improved however. Trying to make baseline scan appointments proves difficult - they are difficult to reach. And consultants are very busy.
Everyone in the theatre team was so kind
Everyone in the theatre team was lovely! They were so kind always checking on my and making sure I understood what was happening! About as relaxing as possible for an egg retrieval process
Highly recommend!!
Very good and experienced team.made me feel safe from beginning to end of my procedure. A very lovely team of professionals and experts.thank you so much for taking care of me.highly recommend!
Excellent experience throughout my…
Excellent experience throughout my treatment. Highly recommended.
Great attention
Great attention, very reassuring nurses specially Maria at surgery, she was angel! Professional doctors and team. Thank you
The hall team has been amazing.
The hall team has been amazing.
They keep checking on me if I need anything or is there anything I need help with.
The theatre team were very kind
The theatre team were very kind, supportive and caring throughout my egg retrieval.
Excellent experience at CRGH
I had a phenomenal experience at CRGH. The staff are wonderful, the doctors and nurses are knowledgable and personable, and the whole team is extremely responsive. Any time I needed anything, from anyone, at any point in the process - their response was instant and excellent. My whole process with CRGH was perfect though, I’d highly recommend.
A Heartfelt Thank You to the Theatre Team
The entire theatre team, from the nurses to the doctors, was exceptionally kind and supportive. Their warmth made a daunting procedure much easier to manage!
Highly Recommended
Highly Recommended: Professional and Seamless Experience at CRGH
I had my egg retrieval at CRGH today, and I cannot recommend this clinic highly enough. From the moment I walked in, the level of service was exceptional.
Why I Recommend CRGH:
Phenomenal Nursing Care: I want to give a special mention to my nurses, Maria and Leena. They were absolutely phenomenal—so supportive and skilled, they truly made me feel at ease.
Professional Team: Every person I encountered, from the receptionists to the doctors, was incredibly professional and kind.
Perfect Organization: The clinic is impressively well-run. All of my appointments have been scheduled perfectly with minimal waiting times, which really helps lower the stress of the process.
Patient Comfort: The environment is very well-organized and designed to make you feel comfortable and cared for at every stage.
If you are looking for a fertility clinic that balances high-level professionalism with genuine empathy, CRGH is the place to go.
The theater team during the procedure…
The theater team during the procedure was great. The rest of the process was not. Very little communication and lots of disorganization around appointments etc…
very positive experience at CRGH
I had a very positive experience at CRGH Clinic. From the beginning, the entire team was kind, patient, and genuinely empathetic, which made a difficult process feel much more manageable.
My doctor, Mr. Onur Basegmez, was exceptionally reassuring and attentive. He took the time to explain everything clearly and made me feel comfortable at every stage.
All appointments, scans, and scheduling were extremely well organized and consistently on time, which reduced a lot of the stress that usually comes with this kind of treatment.
Although the overall process can be emotionally and physically challenging, the team created an environment that felt safe, calm, and far less intimidating than I expected. Procedure day, in particular, stood out — the theatre team was outstanding. They were professional, warm, and supportive, and made a big difference in how I experienced the day.
Overall, I’m very grateful for the care I received and would strongly recommend the clinic to anyone going through a similar journey.
Very positive experience with CRGH
We felt reassured and in competent hands all along, with the overall treatment resulting in a positive outcome. The staff and the consultants have been helpful and professional throughout. The treatment plans and follow-up actions have always been made clear to us and we felt there's an ongoing network of support we could rely on in the process.
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