Crexi Reviews 3,203

Adrian from Crexi support was fantastic. I had been dealing with issues getting my listing live for several days, and Adrian stepped in and quickly got everything resolved. The listing had a few specific details that needed to be hand held, and Adrian made sure it was set up exactly the way I needed.

Adrian also helped fix a video I had uploaded and got it displaying properly on the listing, which I really appreciated.

Once Adrian got involved, the response time was extremely fast and it genuinely felt like I had a personal representative making sure everything was done right and that I was completely satisfied.

Overall, a true 5-star experience. Well done, Adrian. Thanks again!

Alexa was great and quick to respond to our many emails, haha, happy with the support we got!

Jennifer Beasley addressed my questions and got me the answers and results that I needed. CREXI is an excellent platform for commercial real estate and data.

I’ve had a very positive experience working with Lily as my Customer Success Manager at CREXi. She is always responsive, professional, and helpful whenever questions come up. Lily takes the time to make sure everything is handled efficiently and that we have the support we need. Her communication and follow-through have made the experience smooth and easy to work through. I truly appreciate her partnership and would definitely recommend working with her.

They resolved my issue very quickly.

I have had nothing but the best experience using this software. The data is real time and for us covers the entire country. The customer service provided by Crexi is 10 out 10 for response time and training. I highly recommend anyone in either the commercial or residential space to check it out.

Be careful. This is a predatory company. They automatically renew your subscription for 12 months. Without asking or notice. And will not let you cancel.

Dericia was very helpful, thank you!

My issue was handled very quickly.

Adrian Visaiz has consistently been responsive and extremely helpful with any request that we send to Crexi Support.

The response time from an actual human regarding a customer service related issue was incredible.

Adrian Visaiz was great! Very friendly and helpful!!! Made my day a whole lot easier! Thanks Adrian!!

Anna took her time to explain all of the ares mapped out for training. She was able to answer all of the questions in real time with only a couple needing to be addressed by the support team.

Quick response and a pleasure to work with!

Customer support was quick and effective.

As an agent with listings in the system, I needed help with getting my Brokerage profile updated, as this can only be done through the Support system. Within 30 minutes they had my request fulfilled and feels like I didn't miss a beat. Thank you for such quick service.

No doubt that their products, services, and support are the best in the state!

Beware. Fast talked into signing a 12mth contract for a service that didn't deliver as promised. I'm a broker and was told i can search thought mortgage data and find potential deals, but the amount of time it takes to find any useful data and to find i'd be luck if 1 of 100 contacts answered makes the platform useless to me. I reached out multiple times letting them know that it's not working out and their only response is to schedule a zoom call to show me how to use it again. Regardless it was a waste of time and money. 9 mths in, never use the service and they won't allow me to cancel. A $6,000 mistake.

I truly learned alot about finding new clients through my listings and following up.