There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Review summary
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and... See more
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Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were supe... See more
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Company details
- Promotional Item Store
- Business to Business Service
- Print Shop
- Printed Clothing Store
- Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple process and very nice folders
Simple process and very nice folders. Just what we were looking for.
25 February 2026
Reply from Crestline Promotional Products
Good afternoon Nate,
Thank you for taking the time to share your feedback. We're so glad to hear the process was simple and that the linen folders were exactly what you were looking for. We truly appreciate your business and look forward to assisting you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
I had exceptional customer service in…
I had exceptional customer service in navigating and placing my order. Thank you so much!
26 March 2026
Reply from Crestline Promotional Products
Good afternoon Lauren,
Thank you for your kind feedback. We're so pleased to hear that you received exceptional customer service while navigating and placing your order. We truly appreciate your business and look forward to assisting you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Excellent customer service from Rep
Rebecca Pennington always gives us prompt, friendly, accurate service.
26 March 2026
Reply from Crestline Promotional Products
Good afternoon Mark,
Thank you for taking the time to recognize Rebecca Purrington’s excellent service. We're delighted to hear that she consistently provides prompt, friendly, and accurate support. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rapid response
Rapid response, Representative Mrs. Roy made contact with me via phone as requested. Great customer service and awesome prices.
26 March 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for sharing your feedback with us. We're so glad to hear that Mrs. Roy was able to connect with you quickly and provide the great service and pricing you were looking for. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Dan P is AWESOME.
Dan P. has always been the best to work with. He understands our goals and he's proactive in his outreach. He gets the job done right, and done fast the first time. We will continue to go to Crestline.
26 February 2026
Reply from Crestline Promotional Products
Good morning Dr. Cierra,
Thank you for sharing such wonderful feedback about Dan Poulin. We're thrilled to hear that he understands your goals and is consistently proactive, fast, and accurate. We truly appreciate your continued trust in Crestline and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback. We're so glad to hear that our responsiveness and quick turnaround made your experience easy and seamless. We truly appreciate your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Jill,
Thank you for your kind feedback! We’re so glad to hear you had a great customer service and truly appreciate you taking the time to share your thoughts. We are so thankful for your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback! We’re so glad to hear you had a great customer service experience. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Everything turned out great!
23 February 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your feedback! We’re so glad to hear that your pens, badge reels, and memo pads turned out great and met your expectations. We truly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Sheila,
Thank you for being a repeat customer and for sharing your feedback. We are delighted to hear that your Account Manager, Mike, provided outstanding customer service and that everything went smoothly with your order. We truly appreciate your continued business.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
It is always very easy to purchase…
It is always very easy to purchase merchandise and Rebecca Purrington is the best rep!! She is amazing!! Makes things very easy!!
23 March 2026
Reply from Crestline Promotional Products
Good morning Dalia,
Thank you for your wonderful feedback about your purchasing experience. We are so happy to hear that Rebecca makes the ordering process easy and continues to provide such amazing support. We truly appreciate your kind words and your continued trust in our team.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rebecca Purrington is just the best to…
Rebecca Purrington is just the best to work with. She makes sure I have what I need, when I need it. If there is a problem, she fixes it.
Company has a wide variety to choose from.
23 February 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your kind feedback about Rebecca. We are so glad to hear she consistently makes sure you have what you need and resolves any issues quickly. We're also happy to know our wide product variety helps you find the right items for your needs. We are so thankful for your business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Working with Nicole is such a pleasure
Working with Nicole is such a pleasure. once I explain what items I am seeking, she gets right to work and finds exactly what I want and the quantity that is needed.
This makes this task so easy and is always worked out within the budget that I have to work with.
20 March 2026
Reply from Crestline Promotional Products
Good morning Georgia,
Thank you for sharing your kind feedback about working with Nicole. We’re so glad to hear that she consistently understands your needs, finds the right items, and helps keep everything within budget to make the process easy for you. We are so thankful for your continued business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
I'm a repeat customer for a reason
I'm a repeat customer for a reason. Been using this company for 7 years. Great service. Great products. Happy customer.
19 March 2026
Reply from Crestline Promotional Products
Good afternoon George,
Thank you for being a loyal customer for the past 7 years. We truly appreciate your continued trust in our service and products, and we're so glad to hear you've had great service over the years. We are so thankful for your kind words and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rebecca is always great to work with
Rebecca is always great to work with. Thank you!
19 February 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your kind feedback about Rebecca. We're so glad to hear she continues to provide great service, and we'll be sure to share your appreciation with her. We are so thankful for your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Alway right on time
Alway right on time. What we need, when we need it. This one was researched for us by Nicole Savage last year for a better price than a competitor. The Art approval process is top notch! Thank you, Crestline!
18 February 2026
Reply from Crestline Promotional Products
Good morning Marti,
Thank you for your kind feedback and for recognizing Nicole Savage’s efforts in researching competitive pricing for you. We’re thrilled to hear that your orders are always delivered right on time and that our art approval process continues to meet your expectations. We truly appreciate your continued trust in Crestline and look forward to supporting your future needs.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
It was easy and convenient placing my…
It was easy and convenient placing my order. Customer service and my rep were very helpful.
18 March 2026
Reply from Crestline Promotional Products
Good morning De De,
Thank you for sharing your feedback about your recent order. We’re delighted to hear that placing your order was easy and convenient, and that our customer service team and your representative, Amber, was helpful throughout the process. We truly appreciate your continued business and look forward to assisting you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your kind feedback! We’re so glad to hear you received quality products, great communication, and speedy service. We are so thankful for your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rhonda Briggs was fantastic
Rhonda Briggs was fantastic. She was very patient with me while I searched the website for what I would like to order. She explained everything in full detail so I understood. She confirmed my purchase with me multiple times to ensure I get everything I need.
17 March 2026
Reply from Crestline Promotional Products
Good afternoon Hannah,
Thank you for taking the time to share your experience! We’re so glad to hear that Rhonda was patient, thorough, and worked with you to ensure you were getting exactly what you needed. We greatly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Everything went smoothly with my order
Everything went smoothly with my order. My representative was very helpful.
17 March 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your kind feedback! We’re so glad to hear everything went smoothly with your recent bag order and that your representative was helpful throughout the process. We truly appreciate your continued business and look forward to working with you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
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