Credit Wipe Australia Reviews 

2,036
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to explain processes clearly, making them feel comfortable and at ease. The service is frequently highlighted as outstanding and efficient, with many reviewers appreciating the successful outcomes achieved, such as clearing credit issues. People consistently note the excellent communication, prompt responses, and timely updates provided throughout the entire process, ensuring they were well-informed and supported. However, some customers mentioned that the process could be slow or involved an intense waiting period, despite ultimately being satisfied with the final result.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often praising the speed, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

Response time

Consumers find response times to be positive, with many praising the quick and efficient communication from... See more

User experience

Clients share positive opinions on user experience, with many describing it as quick, easy, and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial consultation with Hannah was absolutely amazing. She was reassuring and left me feeling at ease. When Seb took over, he took amazing care of me as well. Sending updates and so soon calling... See more

Company replied

Rated 5 out of 5 stars

Credit wipe I'm happy with how they dealt with my financial situation. They explained the step-by-step process over the phone and were consistently in touch via email, SMS and calls, keeping me info... See more

Company replied

Rated 5 out of 5 stars

Title: Credit File Corrected Successfully Review: Very happy with the outcome from Credit Wipe Australia. My default listing and court judgment were confirmed for removal, which has made a big dif... See more

Company replied

Rated 5 out of 5 stars

Right from the start the company was straight forward with me told me the possibility’s and what might not happen which was great. Communication back and forwards was great. And delivered the end... See more

Company replied


Company details

  1. Credit Counseling Service
  2. Alternative Financial Service
  3. Non-Bank Financial Service

About Credit Wipe Australia

Written by the company


Credit Wipe Australia

Credit Wipe Australia

About us


If you're having trouble with your bad credit, getting tired of going through high-interest lenders or you are simply looking for a way to get back in control financially, get in contact now for a free, no obligation assessment of your situation by one of our friendly consultants.


Why Australians choose Credit Wipe Australia

Written by the company

Real credit repair support from an experienced Australian team
Credit Wipe Australia helps Australians remove & dispute negative credit file information including defaults, court judgments, repayment history issues and other credit reporting problems. We start with a free, no obligation assessment so you can understand your options before deciding whether to proceed.

Contact info

Not sure where to start?

Get a complementary credit file assessment from our Australian team.

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,036)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment I engaged with the…

From the moment I engaged with the team, the service was exceptional. Cooper took my first call and clearly guided me through my credit file, explaining the defaults and outlining the entire process from start to finish. I was hesitant at first, but Cooper’s insight and support gave me the confidence to rebuild my credit.
After my consultation and providing the required information, my case was approved, and I was referred to Jordyn as my case manager. Jordyn kept me thoroughly updated with regular emails and progress updates. The waiting period felt intense, but her cheerful communication kept me hopeful throughout.
I am truly grateful and want to thank both Cooper and Jordyn for their dedication and ongoing support during my case. I was very happy to receive Jordyn’s phone call explaining that my credit file has been restored.
Great work, and thank you to the entire team for their excellent customer service and professionalism.

2 December 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Junior!

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our team. Cooper and Jordyn will be delighted to know that their guidance, support, and communication made a difference for you. Rebuilding credit can feel overwhelming, so it’s wonderful to hear that we were able to give you confidence and clarity throughout the process.

We truly appreciate your trust in us and are grateful for your recognition of our team’s dedication. Congratulations on having your credit file restored, and thank you again for taking the time to share your experience!

CWA

Rated 4 out of 5 stars

Good experience

Good experience
Took longer than expected

24 October 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Chad!

Thank you for sharing your feedback. We’re glad to hear that you had a good experience overall, and we truly appreciate your patience throughout the process.

CWA

Rated 5 out of 5 stars

Did exactly as advertised.

Did exactly as advertised.

23 November 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Simon!

Thank you for the great review! We’re glad to hear everything worked exactly as expected. If you ever need anything else, we’re here to help!

CWA

Rated 5 out of 5 stars

Thank you Ellie for supporting me…

Thank you Ellie for supporting me through a very stressful process. May the sun shine to your face and the wind be to your back.

27 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Carole!

Thank you so much for your kind words. It was truly a pleasure supporting you through the process, and we're grateful for your trust. Your message means a lot. Wishing you all the very best moving forward!

CWA

Rated 5 out of 5 stars

satisfied customer

Experience with credit wipe Australia was very smooth, less hassle and quick. The team was super easy to communicate and overall help me understand in simple way of how things will progress. Overall satisfied with the services.

23 November 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Roshan!

Thank you so much for sharing your experience! We’re thrilled to hear that the process felt smooth, hassle-free, and quick for you. Our team always aims to communicate clearly and make every step easy to understand, so it’s wonderful to know that came through. We truly appreciate your feedback and are glad you’re satisfied with the service. If you ever need anything in the future, we’re here to help!

CWA

Rated 5 out of 5 stars

Great service smart staff

Great service I didn’t know it’s that easy.. big thanx to Lauren for her efforts and get the job done.. so happy

24 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Pardeep!

Thank you so much for your lovely review! We’re delighted to hear you found the process easy and the service great. Lauren will be so happy to know her efforts made such a positive difference for you. Big thanks right back to you for choosing us!

CWA

Rated 5 out of 5 stars

I had no idea what the bad debt was and…

I had no idea what the bad debt was and they made the whole process easy and explained everything! 100% recommend

21 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi there!

Thank you so much for your review! We’re so glad to hear we could make the process easy and help clear things up for you. If you ever need anything else, we’re always here to help. We truly appreciate the recommendation!

CWA

Rated 5 out of 5 stars

Very easy process and great…

Very easy process and great communication. Took a little longer than i was expecting but we got there in the end.

21 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Ryan!

Thank you so much for your review! We're glad to hear the process felt easy and that communication was smooth. We appreciate your patience with the timeline and are happy we reached a great result in the end.

CWA

Rated 5 out of 5 stars

Awesome customer service

Lauren was amazing. explained the process and kept me in the loop throughout the waiting period. Answered questions and was very kind and patient.

19 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Berta!

Thank you so much for your wonderful review! We’re delighted to hear that Lauren took such great care of you—keeping you informed, answering your questions, and supporting you with kindness and patience throughout the process. We truly appreciate your feedback and are always here if you need anything else!

CWA

Rated 5 out of 5 stars

Really really helpful

Really really helpful

19 November 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Ben!

Thank you so much for your kind words! We're thrilled to hear you found it really helpful. If you ever need anything else, we’re always here to help.

CWA

Rated 5 out of 5 stars

Credit wipe Australia was very helped…

Credit wipe Australia was very helpful and guided me through the process . Very positive people and helpful . Thankyou Hannah for your positive approach and always following up till the process was complete. Thankyou
Highly recommend them

19 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Jason!

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Credit Wipe Australia was positive. Hannah will be delighted to know her support and follow-ups made the process smooth for you.

CWA

Rated 4 out of 5 stars

Regular touch base and updates

The updates were very periodical and it was a good insight in to case. Proactive request of documentation to make this case happen

7 November 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Santosh!

Thank you for your feedback! We're glad to hear the updates were helpful and provided good insight into the case. We appreciate your recognition of the proactive steps taken to gather the necessary documentation. Please feel free to reach out if there’s anything more we can assist with.

CWA

Rated 5 out of 5 stars

Omar

My name in Omar, I have very pleasant experience dealing with Jordyn, she knows her job and also directed me to the right solution with the best outcome.
I will highly recommend credit wipe to anyone.
Keep up the good work.
Respect
Omar

3 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Omar!

We truly appreciate you taking the time to share your experience. We’re so glad to hear that Jordyn was able to guide you to the right solution and achieve the best outcome. Your recommendation means a lot to us.

CWA

Rated 5 out of 5 stars

They did exactly what they agreed to…

They did exactly what they agreed to do, they got a positive result for me

12 November 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Michael!

Thank you for your feedback! We’re glad we were able to deliver exactly what we promised and achieve a positive result for you. We appreciate you taking the time to share your experience.

CWA

Rated 5 out of 5 stars

Easy to deal with and great help with…

Easy to deal with and great help with questions I raised. End off the day have a clear score! Thankyou

11 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Arron!

Thank you so much for your kind review! It was a pleasure assisting you, and I’m glad we could help answer your questions. Great to hear you ended the day with a clear score!

CWA

Rated 5 out of 5 stars

The whole team was amazingly empathetic…

The whole team was amazingly empathetic towards my situation and they were very knowledgeable and helpful with everything to all my questions aswell all very professional. Special thanks to my case manager Lauren!
Thank you team!

12 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Mariecel!

Thank you for your amazing review! We’re so happy to hear that our team was able to support you with empathy and professionalism. Lauren will be thrilled to receive your special thanks. We truly appreciate your kind words!

CWA

Rated 5 out of 5 stars

Great communication and friendly…

Great communication and friendly service from the team

1 October 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Kimberley!

Thank you so much for your kind words! We’re delighted to hear you found our communication and service friendly — our team really appreciates your feedback!

CWA

Rated 5 out of 5 stars

Questions regarding credit listings

After my son was advised his credit rating was mid score he had never defaulted on any payments I had to check things out. I googled and found Credit wipe Australia and decided to call to get some answers.
I was transferred to a consultant Ellie who was so easy to talk with and understanding to my questions. I requested for Ellie to receive a full comprehensive report which shows in detail what would be effecting. It wasn’t due to any defaults it was due to inquiries about credit. This should be a rule stating that this is the biggest red flag ever.
Ellie you are an asset to your company and I can’t thank you enough- great job

10 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Michelle!

Thank you so much for sharing your experience! We’re so glad Ellie was able to provide clear guidance and support in understanding your son’s credit report. We agree — she’s a wonderful asset to our team! We truly appreciate your kind words and are so happy we could help bring some clarity and peace of mind.

CWA

Rated 5 out of 5 stars

Friendly and understanding

Friendly and understanding. A willingness to help you get through a tuff situation.

30 October 2025
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Leif!

Thank you so much for your kind words! We’re really glad to hear that you found our team friendly and understanding. It’s always our goal to help our clients through tough situations and make the process as smooth as possible. We truly appreciate your feedback!

CWA

Rated 5 out of 5 stars

Great service

The service was great and awesome people to deal with

5 November 2025
Unprompted review
Credit Wipe Australia logo

Reply from Credit Wipe Australia

Hi Dave!

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and enjoyed working with our team. We really appreciate your support!

CWA

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