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Credit Saint Reviews 747

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TrustScore 4 out of 5

3.9

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers had a great experience with this company. Many customers found the staff to be very helpful, patient, and knowledgeable, guiding them through processes and answering all their questions. Reviewers frequently highlighted the excellent customer service, appreciating the detailed explanations and supportive approach from representatives. Some individuals noted that their credit improved and late payments were removed, indicating positive outcomes from the service. However, some people were dissatisfied with the service, reporting no change or movement in their credit despite paying for several months. A number of customers also mentioned issues with refunds, stating that the company refused to return their money or made it difficult to obtain a refund. Concerns were raised about billing practices, with some reviewers feeling they were charged for services not yet rendered or for periods when no results were delivered.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising specific representatives for their... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising representatives for being... See more

Payment

Users describe negative interactions with payment, with many reporting being charged for services that... See more

Service

Customers had ambiguous experiences with service, with many expressing significant disappointment and... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that promised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial experience with Credit Saint was good. All my questions and concerns were answered. My representative was patient and walk me from A to Z. I flet comfortable and not rushed.

Rated 4 out of 5 stars

It is a very big help to straighten out your credit history. Very helpful people to guide through the process.

Company details

  1. Money & Insurance

Information provided by various external sources

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...

Contact info

3.9

Great

TrustScore 4 out of 5

747 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great start to a hopeful fresh start.

The initial consultation and review went great. I have a good feeling about resolving unfair collection practices. It's been a gut wrenching few months trying to dispute these items on my own and I'm glad I found a company that really wants to help. Faith was a breath of fresh air and I can't wait to have some relief from this situation.

3 March 2025
Unprompted review
Rated 4 out of 5 stars

Credit Sanit review

I have received an excellent experience so far, my Credit still isn't where I need it to be but my experience with Credit Sanit Customer service representatives has been great there very friendly and very informative, thank you 😊

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great introductory to credit saint!

Tim was an excellent rep for the company. He guided me through everything I should be expecting within my experience with credit saint and answered all the questions that I had. I feel satisfied with my decision and following through with this company to help repair my credit thanks to him!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Rose is an Angel sent from above

Rose is an Angel sent from above. She’s the only person that took time a few hours to go over all 3 credit bureaus and the negative reporting. It had been 4 months since any change had taken place. She also requested a payment adjustment before I could ask. Other calls I’ve had were a few minutes with no guidance or assistance. What an amazing experience.

21 February 2025
Unprompted review

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