I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind a... See more
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We've helped over 185,000 people out of debt and we can help you
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4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
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very efficient service, good communication and felt confident everything was being taken care of.
Khadah Hamisha was especially great in the final stages of my agreement.

Reply from Creditfix
During my IVA I never had any problems contacting creditfix and the people were always very helpful. After my IVA finished I was concerned this was still showing on my credit profile unfinished over a year later. I contacted Creditfix and spoke to Nikhilesh Bhowon who escalated my query and this has now all been completed and confirmation sent to me. Very good service throughout the process. Many thanks.

Reply from Creditfix

Reply from Creditfix
Have just finish our Iva with credit fix , they done an excellent job over the five years , have spoke to Sarvesh. On the phone today who has been very helpful and very nice man answering our questions today thankyou for your help much appreciated

Reply from Creditfix
Very happy with the results today. Very good job and good service thanks to Sharvam Bhurosy,

Reply from Creditfix
Ishitah Jeebun was really helpful in resolving my matter

Reply from Creditfix
Great communication RAWSHIA YADALLEE was very helpful and knowledgeable

Reply from Creditfix
Friendly, listened and actioned effectively. Good customer service.

Reply from Creditfix
Really easy to do and easy to contact with any issues. Great customer service from Muzzammeel Issobe

Reply from Creditfix
Sharvam Bhurosy Really helped me today explaining the process of finishing my Iva early and what information I need to have and what happens next I’ve become really unwell and don’t need the hell of dealing with the Iva and the horrendous 5 year process only 5 months left but the customer service today on this one occasion was brilliant

Reply from Creditfix
I spoke to Sandhya Nowbuth today regarding an upcoming issue with my PCP car finance ballon payment. Sandhya was very polite and happy to help, she answered all my questions professionally and explained all my options. And made me less anxious and put my mind at ease. Very happy with my communication with sandhya.
Thank you for your help
Tony

Reply from Creditfix
He talked me through everything, explained it all from start to finish.

Reply from Creditfix
Am very happy with everything, I spoke to Ishitah Jeebun and she explain everything well to me.

Reply from Creditfix
I spoke with Sharvam Bhurosy who was extremely helpful with my query today. He was patient and gave a lot of useful information, and above all, he was polite and friendly.

Reply from Creditfix
I spoke to mikal today he was very helpful and very professional such a nice man

Reply from Creditfix
The customer service was very helpful 👌

Reply from Creditfix
Jayshree Ramkhelawon service was excellent even though I had to wait nearly 35mins before the call was answered. Very professional, Clear and Precise to my question to closure of account as I now totally g paid of my payments. Received confirmation of closure of account within 5mins. Regards Sarita

Reply from Creditfix
Yucranee was very friendly and understanding . Helped me to understand what what going on and hopefully it will be sorted asap
Thank you for your help

Reply from Creditfix
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