creditcardGenius Reviews 

1,583
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the online platform because it is extremely simple to navigate and helps them easily compare and find the best credit card offers. Consumer feedback frequently shows that cash rewards and electronic bank transfers are typically deposited very quickly following successful card approval. However, some customers also noted frustrating issues with tracking rewards, missing funds, or experiencing unexpected delays in receiving their bonus payments. Some people also experienced denied payouts or claim that rebate criteria were unclear, mentioning that it was difficult to get answers when problems occurred.

What people talk about most

Payment

Reviewers mention positive feedback about payment, highlighting that the application process is generally... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform seamless and easy... See more

Service

People report positive experiences with service, highlighting fast payouts and helpful advice. Consumers... See more

Refund

Clients share positive opinions on refund, highlighting very quick cashbacks, fast rebates directly to bank... See more

Website

Consumers find website experiences to be overwhelmingly positive and easy to navigate. People appreciate the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more

Rated 5 out of 5 stars

I found a great credit card I was interested in using their helpful indexes. I then applied through their link and was able to easily get my GenuisCash deposited to my account within two weeks of my a... See more

Rated 5 out of 5 stars

Credit Card Genius is my go-to for updated offers. Their Genius Cash feature is perfect when you elect to apply through their portal. My recent experience saw the Genius Cash deposited with a few da... See more

Rated 5 out of 5 stars

By applying new credit card from credit card genius , one can earn extra cash bonus than just applying directly from vendor. Also, genius provide incredible advice with respect to what card fit you be... See more


Company details

Written by the company

Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(1,583)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall

Overall, I have had a positive experience with creditcardGenius. The application and payment process is generally straightforward, and the offers are competitive.

There were a few occasions when a payment was not processed automatically as expected. In those cases, I had to create support tickets and sometimes wait a fairly long time for the issue to be reviewed. However, the problems were eventually resolved and the payments were completed.

I appreciate that the company followed through and addressed the issues. There is still some room to improve the speed of customer support and the handling of payment exceptions, but overall my experience has been good.

30 July 2026
Rated 5 out of 5 stars

It was easy to navigate the website and…

It was easy to navigate the website and apply for the card I wanted. I had forgotten to put in my payment details for the rebate but they continued to remind me via email until I did it and they got my rebate to me quickly. Much appreciated!

30 July 2026
Rated 5 out of 5 stars

Overall OK

Overall the information the site provides is exactly what is needed when signing up for a credit card. The offer payout time varies I assume either by delays in verification process, but the most recent case was a fast payout

22 July 2026
Rated 1 out of 5 stars

Kraken + Genius Cash Fraud

They cheated several customers in Canada through their Kraken deal. While they advertised cashback for 200 CAD deposit , they rejected cashback claims saying it was 200 USD deposit. Never trust them.

1 January 2026
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Thank you for taking the time to share your feedback. We understand your frustration and appreciate the opportunity to clarify what happened.

Due to a miscommunication, the original qualifying transaction amount for this offer was mistakenly communicated in CAD rather than USD, as originally intended. Once this issue was identified, we worked directly with Kraken to resolve it in March 2026. As part of that resolution, we honored the offer as it was originally displayed on our site by paying GeniusCash to customers who completed a single qualifying transaction of $200 CAD or more within 30 days of opening their account.

Customers who provided the required documentation, and were confirmed by Kraken as meeting the original offer requirements, received their GeniusCash. However, if the requested information was not provided, or Kraken determined that an account did not meet the offer's Terms and Conditions, we were unfortunately unable to issue the reward.

If you have questions about your specific application, please contact us at geniuscash@moneygenius.ca, and our team will be happy to look into it and answer any questions.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

Rated 1 out of 5 stars

I was lied about the cash rebate

I was lied about the cash rebate. Do not apply to any Visa cards!! I’ve been messaging them since June. Very unprofessional and lack of communication.

23 June 2026
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello,

Sorry to hear that it's taking longer than expected to receive your GeniusCash! We've checked on our end and were able to confirm that you opened a GeniusCash ticket for the BMO Blue Rewards World Elite application on June 23, 2026, and this ticket has now been resolved.

We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the GeniusCash partner that the application for the product has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the bank automatically, and a manual investigation is required. To do this, we send your application details directly to the bank when you open a ticket with us. There are various things that the bank's affiliate department needs to validate such as approval status, that you're a first time card or account holder, that the application was started from our site, etc. As we mentioned in our responses on this ticket, unfortunately, the manual investigation time depends on the bank and it is outside of our control.

Since the ticket has been now been resolved, the GeniusCash was sent today July 30th, 2026 to the email address you have set up in your payment preferences in your Account Settings. If you are unable to see this in your email or are having trouble depositing this, please reach out to us at geniuscash@moneygenius.ca and we will do our best to point you in the right direction.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Team Genius

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