Creative Gardens Reviews 63

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including plants, garden furniture, and various accessories, often highlighting the wide selection available. Many people also commend the efficient and quick delivery service, noting that items arrive well-packaged and often sooner than expected. The overall ordering process, including the ease of using the website, is frequently described as smooth and straightforward, contributing to a highly positive customer experience. However, some customers also noted minor issues with delivery speed, mentioning that it could have been faster or was a bit slow on occasion. Additionally, a few people expressed dissatisfaction with the dog-friendly approach in the cafe, finding it complicated and restrictive for those visiting alone with a dog.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and... See more

Order

People report positive experiences with ordering. Customers found the process easy, with many praising the... See more

Service

Customers had positive experiences with service. Many reviewers praised the fantastic and excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You couldn't leave this place empty-handed. The selection of plants, shrubs and trees is fabulous - not to mention the accessories, cafe, gifts and premium foods to go. But just as important is the c... See more

Rated 5 out of 5 stars

Prior to my on line purchase I contacted Creative Gardens by phone. The person was very helpful and I felt confident to place an order. I ordered 2 Jellycat items that were out of stock elsewhere. T... See more

Rated 5 out of 5 stars

I was delighted to find a local garden centre who could supply the garden furniture covers from Bramblecrest which I really wanted due to the quality. The company themselves don’t deliver to N Irela... See more

Rated 5 out of 5 stars

The garden centre is a great place to go,quality all round,plants, barbeques, furniture etc. We ended up buying a Weber traveller compact griddle piece for our Weber. We got 2 bags of John inne... See more


Company details

  1. Garden Center
  2. Cafe

Written by the company

Creative Gardens is a family-run group of garden centres that opened in the early 80s and has since grown to have 4 stunning Garden Centres & Café locations across Northern Ireland. Creative Gardens have recently launched its new website, making many of its fantastic gardening and outdoor living products available across the UK and Ireland The business has won countless awards for its centres and cafes over the years and as the only Northern Ireland member of the prestigious Garden Centre Association customers can be assured of a top-notch experience when they visit any Creative Gardens location.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Products are priced well and ordering online was so easy. Fab communication via emails, so I always knew what was happening with my order. The delivery company were brilliant, and contacted me to sort out the best day/time for the delivery to be made. All in all, a very good shopping experience

20 April 2026
Unprompted review
Rated 5 out of 5 stars

In stock

In stock, easy to order, free delivery in two days and polite delivery man. Well done Creative Gardens

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was a bit slow but my purchase…

Delivery was a bit slow but my purchase was competitively priced and there was excellent communication throughout. My emails were always responded to in a timely fashion and Creative Gardens also chased up the delivery company on my behalf. Wouldn’t hesitate to order from them again

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Creative Gardens a diamond company.

We ordered another set of chairs with a middle section.
It took 2 days from order to delivery.
This creative gardens centre is so good,There delivery guy who did his second delivery to us,is a great lad.
The product we bought is an excellent addition to our other garden seat we bought a while back.
This company is a genuine diamond of a company.
Fabulous all round.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience ordering online.

Great experience ordering online.
Bought a Weber BBQ at a very competitive price with the added bonus of free delivery - often a problem for those of us living in N. Ireland!. The website is very user friendly and the check out process painless - no insistence on creating yet another account with yet another password. Quick delivery, all in all perfect!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy

I have had 2 online deliveries from Creative Gardens, they were posted and received by myself so quickly :)

On a separate occasion, I had popped into the cafe with my work team and I have to admit the scones were the nicest I have tried and there was loads of choice to pick from so I can’t wait to come back and visit.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Shopping locally always best

I was delighted to find a local garden centre who could supply the garden furniture covers from Bramblecrest which I really wanted due to the quality.
The company themselves don’t deliver to N Ireland !
The service from Creative Gardens was excellent and I would not hesitate to purchase from them again in the future.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Jellycat purchase

Prior to my on line purchase I contacted Creative Gardens by phone. The person was very helpful and I felt confident to place an order.
I ordered 2 Jellycat items that were out of stock elsewhere. The items were dispatched the following day and received in a box.
I would be happy to order again and would recommend them.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Lawn rake

I purchased a lawn scarifier and handle from Creative Gardens and could not be more satisfied. The service was 100% from start to finish including delivery. Would, without doubt, purchase from Creative Gardens in the future.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Used their website to buy a branded…

Used their website to buy a branded product online. Was easy to use and convenient and postage was regularly priced. I got the product in a couple of days. Other websites selling the same product were charging a lot more for postage (to make more profit). It was well packaged too. Would recommend.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Purchased two bird feeders as I’d been…

Purchased two bird feeders as I’d been admiring the ones my brother had. Creative gardens seemed to be the only place that had these particular ones so I ordered them online to get them sent back home to Scotland. They arrived in good condition in 10 days but think the delay was most likely linked to the Christmas period.

26 December 2025
Unprompted review
Rated 4 out of 5 stars

Excellent diffuser

Excellent diffuser, I buy it all the time, I buy online now, I used to go to lunch weekly in Ballymena Creative Gardens with my dog, but have stopped now, it’s much too complicated, if you’re on your own with the dog, you’re not allowed to queue for your meal, the food is delicious, never go there anymore, I think the dog friendly approach in there is a complete waste of time

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Henry Bell Beach Hut Nest Box Joy 😊

Really happy with the price and quality of my new bird box for the garden. This is the genuine Henry Bell beach hut nest box and not a copy which is going around on other websites. It looks even better in real life. Swift delivery and great service.

20 November 2025
Unprompted review

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