Creationsmobiletyres Reviews 

99
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff members are extremely polite, kind, and professional when handling unexpected roadside emergencies. People also genuinely appreciate the remarkably fast response times, noting that technicians arrive promptly to get vehicles back on the road. Some reviewers were not happy with high pricing structures, pointing out that they were charged steep costs for basic budget tyres. A few other people also felt that communication became difficult when trying to get updates or resolving urgent booking issues. Others experienced frustrating delays when waiting longer than promised for the mobile assistance team to finally show up.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently highlighting fast response times... See more

Staff

Customers had positive experiences with staff, frequently highlighting that team members were extremely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the reasonable costs, cheap... See more

Response time

Consumers find response time to be of great satisfaction, frequently highlighting very fast arrivals and... See more

Product

Reviewers express strong dissatisfaction regarding the product quality, noting high charges for cheap budget... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A nice lad, gave me a good price and within 30 minutes he was here with the tyres. Will definitely be using them in the future.

Rated 5 out of 5 stars

From the start of the process the staff and company were brilliant , guiding me through a scary situation of a tyre blow out on the motorway. Communication was excellent and the level of service was g... See more

Rated 5 out of 5 stars

Brilliant mobile tyre fitting service found their number online and called and spoke to Nathan. Very efficient and fast service. Within 50 minutes they attended and replaced the flat tyre and the cos... See more

Rated 5 out of 5 stars

My husband’s tyre blew on the hottest day of the year. Boss man Nathan sent a fitter from his network who(long story) let both him and my husband down . But instead of running away from the problem –... See more


4.0

Great

TrustScore 4 out of 5

99 reviews

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No recent history of asking for reviews

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4.0

All reviews

(99)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Driver came out late on a very cold night into rural West Berkshire. Had to wait a while but the actual change was really quick and the guy took great care with the tyres.

Comms was good too.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service!
Stranded on the motorway with a flat tyre & my 5 year old. Their quick response & support helped get us home & my car back on the road much more quickly than a well-known breakdown service could provide. The service was not only speedy but also carried out with a friendly attitude.
Highly recommended for their professionalism and reliability!

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, prompt service. Arranged home visit overnight with Nathan. Fitter Julian arrived on time,and worked pleasantly and efficiently. Would recommend!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Panic called to make an appointment for…

Panic called to make an appointment for tomorrow. Staff are friendly and helpful. Called back 30 min later as sorted a temp fix and they cancelled the appointment and refunded the deposit. Definitely will be bookmarked for future. Hands down better service than Halfords who have screwed my tyre in the first place.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

These guys are legends!!

At my darkest hour - stuck 185 miles from home, late on Friday 13th!! Creations came to my rescue. They were comfortably more than 1/3 of the price cheaper than the next two best quotes and kept me updated on their ETA.

Whilst others sought to take advantage of my situation, these guys were very professional & just wanted to help me get back on my way.

Would highly recommend. Thanks CMT! 🙏🏻

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Services

Very quick and effective service provided driver was very professional and got me back on the road as soon as possible highly recommend

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Had a very professional and quick…

Had a very professional and quick assistance, the operater was very polite and very quick. I would advise to contact the guys here as they understood the stress of being stranded on the side of the road and they were very professional.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Had a flat tyre puncture on the sidewall, called up and booked an appointment for 5pm to have the tyre changed. As I was at work. They quoted me £290, took a £100 deposit and told me that they would come fit the new tyre at 5pm that day. Come 5:30pm no show up so I call them back again to which they couldn’t find my booking and asked if I had paid £100 deposit, I said yes and they then said they will get the driver to give me a call on there eta. Come around 6pm no call back again to which I then call back again I was then told that the driver had technical difficulty and was going to be 45 mins from 6pm. Lo and behold the driver finally turned up at 8pm 3 hours behind. The driver then replaced to the tyre no issues there but it appeared to be a completely different company to creations tyre. After the tyre had been replaced I then had to bank transfer another £190 to some random personal account. I asked for a receipt and was told that was not possible furthermore the tyre I had received was not a midrange tyre but a budget tyre from china worth £60. The £100 deposit was clearly a finding fee. If you need a new tyre fast don’t bother with this company use someone else such as lodge tyre etc.

28 October 2024
Unprompted review
Rated 4 out of 5 stars

Overall a good service

Overall a good service. It did take a little longer than the 45-60 mins advertised, but the tyre fitter was in touch and responsive and did a good job when they arrived. Charged exactly what was quoted.

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Avoid!!!!!

I strongly advise against using this company. They charge £100, which they claim will be deducted from the cost of the tyre, but this fee is really just for locating a local repair service. After paying the £100, we were told help would arrive within 45-60 minutes for my husband, who had a blowout on the roadside. He ended up waiting over two hours.
We were initially quoted £320 for a new tyre, but the technician arrived with a part worn, leaving us with little or no choice at 11 PM, technician just said have to take it up with creations who now don’t answer the phone. The “search my area” feature is incorrect we entered multiple postcodes and received the same response, even in remote locations. Now they are unresponsive when we try to reach them for a resolution. Please avoid this company at all costs!

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Took £100 for a phone call

Took £100 from me, then just gave my details to a local tyre fitter, who only charged me £80 for his repair.
£100 for a phone call is a rip off.
Just find local tyre fitter online next time… cut out the middle man

16 September 2024
Unprompted review
Rated 2 out of 5 stars

Did not come within stated time

I had a flat tyre, so called and they said someone will be with me 45 minutes to an hour and took a deposit. It was 90 minutes before anyone came, I only went with this company due to them saying I would get back on the road in around an hour. If I knew this before hand I would have gone with one of the other companies who quoted me less but would be there in 90 minutes, would have been £100 better off. The person who changed the tyre in the end said the person on the phone would have been able to see that for them to get to me would me atleast an hour and 20

13 September 2024
Unprompted review
Rated 1 out of 5 stars

untrustworthy

It is stated on their website that they will respond within 45 mins- an hour, they responded to, i paid a deposit, but failed to tell me they wasnt coming today until id been waiting 4 hours and i had to text them to ask when they were coming and that is when they informed me they wasnt coming.

23 June 2024
Unprompted review

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