I would have liked to write a positive review of Create Fertility. But I can’t. Our experience of the place is unsatisfactory and costly. Firstly we had the failed embryo implant. No proper counsell... See more

Location
Switch locationSt George's House, 3 - 5 Pepys Road, SW20 8NJ London, England, GB
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See what reviewers are saying
All was great. From the start, super friendly receptionist. Helping with everything. Next amazing nurses, checking all the details and explaining step by step how the procedure gonna be done. Last not... See more
We are an older couple and grateful to find a clinic that would give us a chance. The Raynes Park team is exceptional - from Jessie at reception, Debbie and every nurse, Tanya, Rodrigo, Calypso and es... See more
Company replied
Excellent - I would highly to anyone considering IVF. Dr Roystom and his team were exceptional. They are friendly informative and highly competent. I have naturally a very low amh and I have... See more
Company replied
Company details
Written by the company
As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.
Contact info
St George's House, 3 - 5 Pepys Road, SW20 8NJ, London, England, United Kingdom
- 0203 319 9490
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Replied to 69% of negative reviews
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Staffs and doctors are extremely…
Staffs and doctors are extremely friendly and are accommodating as well.
Reassurance was done, place is conducive and well-maintained.
Excellent service overall.

Reply from CREATE Fertility - Wimbledon
Would recommend
Amazing service, nurses are so nice, everyone you meet in person is brilliant, professional explains very well and is so attentive. Only 1 reason why I did not put the maximum stars ... the admin, a bit slow to respond and not always accurate when it comes to making sure things happen on track and on time, Patient need to keep on top of it and can't fully rely on patient coordinato, May be due to the fact that they are over worked.

Reply from CREATE Fertility - Wimbledon
Staff are amazing
I am currently going through mild IVF with a sperm doner. So i am on my own going through this experience but i can honestly say that all of the staff are amazing and i never feel alone. From the reception to the nurses to the consultants. The patient coordinators, the support line team. Everyone who works there. All of them are so friendly, welcoming, informative and calming!
The IVF egg collection was uncomfortable but painless (for myself) and i have been really well look after. I was very nervous but they have put me at great ease.
Thank you Create Raynes Park for making this experience so easy for me.

Reply from CREATE Fertility - Wimbledon
Good service
The doctors and nurses are very gentle and caring. They encouraged positivity while being realistic. They also explained the details of the process. The 24/7 emergency contact number was given. I really hope that treatment was successful and in 2 weeks I'll get confirmation that I'm pregnant.

Reply from CREATE Fertility - Wimbledon
Great service
Great service. Everyone was really kind and helpful. Taken through for our appointment on time and everything was explained clearly. Made it a very comfortable experience.

Reply from CREATE Fertility - Wimbledon
Wonderful
Everyone couldn't have been more lovely or helpful. I have anxiety and they put me at ease.

Reply from CREATE Fertility - Wimbledon
The Wimbledon clinic is superb
The Wimbledon clinic is superb!
Lovely & friendly staff who make you feel at ease from start to finish.
IVF is a worrying time for majority of couples/ circumstances. But this experience was seamless

Reply from CREATE Fertility - Wimbledon
Very professional and supportive staff
We’ve had 2 out of 3 cycles with Create and so far everything is been great. The staff is really friendly, professional and supportive, talking you through each step of the process. Can’t recommend enough

Reply from CREATE Fertility - Wimbledon
All we can say is THANK YOU!
From the very first day, the whole team made us feel comfortable. The time the took to guide us through the process, attentive,patient,efficient. This journey can be quite apprehensive, but thanks to Rita, doctor Peychinova and all the nurses, the atmosphere they created for us made us relaxed. Special thanks to Rita who has been an angel. We are now expecting and with God's grace our little one will be here in October.

Reply from CREATE Fertility - Wimbledon
Mock transfer at the Wimbledon…
Had my mock transfer at the Wimbledon clinic today. All staff kind and compassionate. Everything was explained well and I was kept comfortable and reassured throughout

Reply from CREATE Fertility - Wimbledon
Everyone is so lovely
Everyone is so lovely, kind and Supportive. They make a challenging process so much easier. Thank you’d

Reply from CREATE Fertility - Wimbledon
Efficient
Efficient, friendly, kind staff. Have guided us through our ICSI journey with professionalism and care.

Reply from CREATE Fertility - Wimbledon
We had excellent experience throughout…
We had excellent experience throughout our journey with Create.

Reply from CREATE Fertility - Wimbledon
Create Wimbledon
The Doctors, Nurses and staff at Create Wimbledon are all very friendly and supportive.
They’ve always looked after us well, explained things in a straightforward and easy to understand way, while delivering excellent service.
We’re very happy with choosing to use Create Wimbledon and would recommend them without hesitation

Reply from CREATE Fertility - Wimbledon
Izzy Line at Create fertility was fab :-)
Izzy Line at Create fertility was amazing, so reassuring and made me feel really calm about the procedure. A real credit to Create.

Reply from CREATE Fertility - Wimbledon
Can highly recommend
I can highly recommend Create Wimbledon.
My treatment plan was tailored exactly to my needs and to my own surprise very accurately anticipated the very first time.
Although, you don't see the exact same consultant every time - they were always very well informed and dedicated to provide the best possible care.
I would also like to mention the kind and caring nurses that made the whole process so much easier and human. Especially Debbie was so lovely. She held my hand during transfer and gave me a hug whenever I needed one. This made such a difference and I will never forget that.
At Create Wimbledon you don't feel like "a number", instead you can feel how much they wish you to succeed in having your miracle baby come true - on a personal level, too.
The embryologists are very professional and they do an extraordinary job, as well. They kept me updated on our embryos and always answered all the questions I had.
The clinical lead at Create Wimbledon is very on top of his work. He asked me regurarly if everything was fine or if I had any feedback. He wants his team to do outstanding work and all patients to be happy with the care they receive.
We were very lucky to fall pregnant in our first round and I am convinced it was due to real team work and because I felt seen and held throughout.
Thank you, Create Wimbledon! We can't wait to welcome our Baby girl soon.
Ps: the only negative bit is the waiting time on the phone because the lines tend to be very busy. It can be stressful, but I can reassure you that once your treatment has started you are made a priority and everything runs smoothly.

Reply from CREATE Fertility - Wimbledon
Excellent
The staff here are so polite, helpful and professional. They make you feel at ease and take good care of you.
A big one for me was good communication which was just that. Fantastic!

Reply from CREATE Fertility - Wimbledon
Great team
All the staff at Create Wimbledon are the most caring, empathetic and sincere support team we could have asked for during such a difficult time in our lives. The work you all do ( starting from all the doctors,Tanya,Debbie,Jessica,Cherish,Liberty,the receptionist ) every day literally changes the lives of people like us forever. We feel so blessed to have found Create Wimbledon team.Thank you all .

Reply from CREATE Fertility - Wimbledon
5star clinic service unbelievable…
5star clinic service unbelievable Doctors & nurses wonderful make you feel at home
The care is exceptional

Reply from CREATE Fertility - Wimbledon
Nothing short of amazing!
Our experience with Create Fertility has been nothing short of amazing. The staff are friendly, caring and supportive throughout the whole process. Everything was explained in great detail - it is information overload which can be overwhelming, but everyone is happy to answer any questions, and break everything down so you can understand the process and what is expected at every milestone. Particular thanks to Dr Rostom who's enthusiasm made our journey all the more fun and exciting, gave us confidence and put our minds at ease!

Reply from CREATE Fertility - Wimbledon
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