Logged the whole thing. Casino chat opened 19:04, first human at 19:22, question asked at 19:23, nothing useful until 19:41. Everything before that was greetings and confirming a date of birth I had... See more
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Transaction history missed one card deposit from last Tuesday Balance had changed, card had charged, but the filter showed nothing for that day. That is where the irritation started for me.
Tuesday evening was when the problem started. The document list changed after i uploaded my proof of address. It was already my second coffee, so maybe I was impatient, but still. The whole thing felt... See more
uploaded my bank statement the 3rd and they accepted it. A week later, for the second withdrawal, they wanted the exact same document again, like nothing was on file.
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Still cant open a single slot
Maybe it works better for others
Maybe it works better for others, but my basic test was annoying. One deposit, one bonus question, one document upload, three different statuses. That is where the irritation started for me.
I mainly joined to test the mobile…
I mainly joined to test the mobile version on my work laptop. Registration worked, but the live dealer section felt extremely small.
The problem returned after every login and made the site hard to use. By the end, I had spent more time troubleshooting than playing.
Reload bonus said it ended at midnight
Reload bonus said it ended at midnight, then vanished around 10pm while I was still reading the terms. Maybe there was a hidden timezone line somewhere, but users should not need a detective board not exactly confidence-building.
put a monthly deposit cap on while…
put a monthly deposit cap on while stuck waiting at the chemist and thought no more about it.
looked three weeks later and the figure had gone back to the default.
no email, no entry in the history, nothing to say when it moved
the app doesnt keep my favourite slots
the app doesnt keep my favourite slots, they reset every time i log out.
wednesday afternoon I noticed the…
wednesday afternoon I noticed the balance returned without any note. It stayed that way after refresh, which made no sense
Sam from live chat answered my KYC…
Sam from live chat answered my KYC really there question with password steps 🙃
Chat queue reached my turn
Chat queue reached my turn, then closed itself
Starburst showed in recently played
Starburst showed in recently played, but opening it only loaded a blank tile on my phone..
Sweet Bonanza opened blank..
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