crazecosplay.com Reviews 24

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Unreliable. No delivery after more than 2 months of waiting. The shipment was announced but never sent. One day before Halloween I was asked if I still wanted the costume! No recommendation to buy an... See more

Rated 1 out of 5 stars

My cosplay outfit arrived damaged. Frayed and with a hole in the finger. I reached out multiple times to them both via phone and email and after over a week have not heard a thing back to remedy the s... See more

Rated 4 out of 5 stars

I bought the $64.99 Hela cosplay from here and only had a small problem with it. On the website, it appears to have the open shoulder. When I received it, there was a white fabric covering the should... See more

Rated 5 out of 5 stars

As a cosplay enthusiast, l've bought my fair share of costumes. This one ranks among the top . lt fits perfectly and captures all the details of the character. Superb work!

Company details

  1. Costume Store

Written by the company

crasecosplay is a website specializing in selling Cosplay products, such as wigs, clothing, shoes, accessories, etc.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Unreliable

Unreliable. No delivery after more than 2 months of waiting. The shipment was announced but never sent. One day before Halloween I was asked if I still wanted the costume! No recommendation to buy anything there.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

My cosplay outfit arrived damaged

My cosplay outfit arrived damaged. Frayed and with a hole in the finger. I reached out multiple times to them both via phone and email and after over a week have not heard a thing back to remedy the situation.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Cancellation of order without notice

I ordered a costume for Halloween. First they wrote the date is to earley they need 20-25 days to produce it. It was enough time till so I agreed.
Now they just canelled my order and refunded without contacting me before. I wrote back what happend and answer was too many orders they cant make it. Well thanks for nothing.

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed and shocked with…

Very disappointed and shocked with customer service especially ..I received faulty/bad quality necklace .contacted seller on Instagram and email but no reply back for weeks although they always online on insta especially .very poor service overall .

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Impressed all around

From the ordering process to the delivery, everthing was smooth. The final product is exceptional - comfortable, accurate, and visually appealing. Highly impressed!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Best cosplay purchase!

As a cosplay enthusiast, l've bought my fair share of costumes. This one ranks among the top . lt fits perfectly and captures all the details of the character. Superb work!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Worth the wait

The handmade nature of this item meant a bit of a wait, but it was well worth it. The craftsmanship is evident, and I'm beyond happy with my purchase. A definite must-buy.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Impressive Quality

The quality of the product exceeded my expectations. the materials used are top-notch, and it's clear that a lot of care went into making it. Can't wait to show it off!

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Craftsmanship

The attention to detail in the craftsmanship is truly remarkable. the item arrived quicker than expected. im definitely considering another purchase soon.

30 July 2023
Unprompted review
Rated 5 out of 5 stars

Love it

Because of made by hand, so we wait for 1 weeks for processing. I am so satisfy with the quality and design, I recommend it always!

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Never Order from this Shop!!!

Never Order from this Shop!!!
Material: Not as promised
Size: maybe for Chinese fitting
There was no bill, no adress to send back.
I bought a Jacket Yellowstones Beth Dutton for 90 €

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Run! Don’t purchase from them.z Do not waste your time with this scam

Do not waste your time with this company. They say that they guarantee their products and that you could get a refund if you’re unhappy, but what they don’t let you know is even though they ship from New Jersey, if you want to return it, they require you to return it to China. That is the scam. They spend $10 to send it to you, which you pay for, but it will cost you no less than $50 to return it to a random address in China. Once again, their operations are in the United States, in New Jersey but to discourage a return they require you to pay to return it to China. It’s not worth it, the outfits don’t fit as promised anyway, and you will waste your money and disappoint your children in the long run when they don’t have the outfit they thought they were purchasing, shame on them.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Purchased a Star Trek uniform shirt

Purchased a Star Trek uniform shirt. What arrived looked nothing like what was pictured. I was told that if I sent it back(at my expense)they would refund my money. It all seemed on the level. I sent the item back in November of 2022, it is now March of 2023 and the return is still in Customs in China. Because they agreed to refund my money I thought there would be no problem. Due to the fact that it has taken so long PayPal has closed the case. I contacted the seller and they said they would not refund my money until they received the item. I’m in the US, and have no ability to contact customs in China but they can and won’t.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!!!

DO NOT ORDER!!!
CHEAP Fabric, very rushed, not the right size.
I ordered Harley Quinn outfit from "Birds of Prey" 3 weeks ago, and for $200 I expected a good quality.
I received a Shein quality.
Super disappointed, especially since it was my first time ordering from there.

3 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! I ordered a customized costume to ensure it fit correctly and it came in to loose in multiple place and too tight in other places. They also insulted me in emails. I would not recommend purchasing from them!

16 September 2022
Unprompted review
Rated 1 out of 5 stars

Never arrived

Never arrived
Very disappointed ordered a custom size Sinon alicization cosplay, I paid $323 (due to conversion rate)
Got an email 2 months later saying that it wouldn't be shipped in time for the event I needed it do I still want to proceed, I replied to proceed ( could just wear to a different con)
I haven't heard from them since and it never arrived

18 August 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Will not answer your email. Ordered $150 costume over 2 months ago with no answers at all. Do not use!
You have been warnednff

8 June 2022
Unprompted review
crazecosplay.com logo

Reply from crazecosplay.com

Hello, this is crasecosplay. May I help you? I can't find any information about your order by your name tommy wayne. From March to April, many orders were delayed due to COVID-19. I am very sorry for this. I hereby apologize to all my customers here.
If you need help, please contact us and we will try our best to help you.
our email :support@crazecosplay.com

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