Cramers Carpet One Floor & Home Reviews 

13
TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

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Rated 5 out of 5 stars

Hi Dovelyn

Hi Dovelyn, I would like to tell you how pleased I was to have
the carpet and tile installed in my new home, as you know we
have a small glitch which I'm sure you will remedy when I see
you tomorrow. You were always so patient. The prices quoted
were comparable to other sources. I appreciated all of
your time and effort and am very happy with the result. Thank you,
Julie Thank you again

28 August 2017
Unprompted review
Cramers Carpet One Floor & Home logo

Reply from Cramers Carpet One Floor & Home

Julie, thank you so much for taking the time to leave a review. We are thrilled to hear that you love the look of your new flooring and enjoyed working with our team. We also always aim to give the best customer service possible so lease don't hesitate to let us know if you have any question or need anything else!

Rated 5 out of 5 stars

I have been a client of Cramers Carpet …

I have been a client of Cramers Carpet for more years than I want to admit! Devlyn and her staff just recently finished decorating my third house since finding them back when I just moved to Chatham - floors (tile and refinishing hard woods) - window treatments - area rugs - even helping with wall colors. Devlyn and all her staff are very helpful, punctual , neat and hard working. I wouldn't use anyone else!!!

7 July 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you so much for continuing to trusting us with your flooring needs, Mary. We're thrilled to hear that you enjoyed working with our team. We know you will love your new floors and look forward to working with you again in the future!

Rated 5 out of 5 stars

Brad and Installation Crew were fabulous!

Brad stuck with us for a year or so while we determined whether or not to repair or replace a water damaged floor. He was ready to help in either direction. He assisted with the insurance company.

The installation took a week and was done in a very professional manner. We were dubious about "dustless" since we had recently completed new wallpaper and drapes installation. It was "dustless". The crew also moved our furniture both out and in. The result is absolutely beautiful and we would give an unqualified endorsement to Cramers - with Brad and his installation team.
regards,
Bill Dunn and Joanne Kennedy

7 July 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you so much for taking the time to leave a great review, Bill and Joanne. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience. We appreciate any recommendations and please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

They were on time,neat and very …

They were on time,neat and very professional
The service was excellent,from the salesperson,Doblyn to final installation

7 July 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

We appreciate the review and kind words, Beverly. We're thrilled to hear that the team was able to give you an exceptional experience. Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

The prettiest carpet I've ever had in my life !!

Diana made herself so available to me and also put my mind at ease when initially Home Depot came to install a different wall-to-wall carpet Ing and refused to do the job ! She got me the exact pattern and color I wanted The installers were great and nice guys They even grew fond of my dog! I put this carpet down to sell my townhouse next summer. I want to leave now it looks too beautiful ( but alas I must sell ). I thank everyone for making my home so beautiful. Oh and if you want to know about their pricing and is equivalent to Home Depot without all the hassles!!!!! too bad I'm selling the house next year that's why I replace the carpet but it's too pretty to leave 😃

30 June 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you for your kind words, Amy! We're overjoyed that Diana and the rest of our team were able to give you an awesome experience and we hope you enjoy your new floors for many years to come!

Rated 5 out of 5 stars

It was a pleasure to shop for carpeting …

It was a pleasure to shop for carpeting at Cramers. The selection is wide without being overwhelming. Dovlyn expertly showed us various options when we were unsure of the direction to take. The installation was quick and well done. Highly recommend!

29 June 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Hi Donna, thanks so much for your positive feedback! We are so pleased to hear that our team was such a big help and that you were happy with your overall experience. Please don't hesitate to reach out if there is anything else that we can do to help you!

Rated 5 out of 5 stars

My experience with Cramers Carpet One …Stress free and positive

My experience with Cramers Carpet One has been totally positive. Dovlyn Redden came to my home to assess my damaged wood floor then to help me choose the best floor for me. She was patient, professional and hands on. The floor was installed by polite experienced technicians. My floor is now installed and it looks amazing. I couldn't be happier. I definitely recommend Cramers Carpet One.
Thank you,
Eileen Morello

29 June 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you for the kind words, Eileen. We're thrilled that you enjoyed working with our team. Thank you for trusting us with your flooring needs and we appreciate the recommendation!

Rated 5 out of 5 stars

Flooring and carpet cleaning

The associates who performed the work were very friendly, professional and knowledgeable. They arrived when they said they would and they completed the work in a very timely fashion.

12 June 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you for the kind words, Rich and Trudy. We're so happy that you enjoyed working with our team. If you need anything else please don't hesitate to let us know!

Rated 5 out of 5 stars

Cramers is #1 in experience, professionalism and quality!!

After experiencing major water damage to the flooring throughout our home, we were referred to Cramer's Carpet One Floor and Home. From the moment we met the owner Brad and the salesperson Dovelyn - we knew were in experienced hands. The "demolition" crew and installing crew were professional, courteous, knowledgeable, respectful of our home and worked with us for scheduling. The staff answered all of our questions/concerns and followed up after the job was completed. The flooring throughout our home is now back to beautiful thanks to Cramers!

31 May 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you so much for taking the time to leave a great review, Joan. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience. Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

terrific service

31 May 2017
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Thank you for the kind words and review, Joe. Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Refinished floors/stairs and stair carpet

Very professional job. Disappointed that I was not asked if I was satisfied before installers left after the work. Dining floor and stairs refinished and stairway carpet replaced.

6 August 2016
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Hi there, thank you for sharing your review with us. Please know we always want to make sure our customers are satisfied with their products and overall experience. Please give us a call at 862-204-7331 if you have any questions or concerns we can help you with!

Rated 5 out of 5 stars

GREAT SERVICE IN EVERY WAY

Recently, we decided the flooring on the fist level of our condo needed some serious updating and asked friends for recommendations. We met with 3 companies but were so impressed with Dovlyn at Cramer's Carpet One that we chose them. Thank god we did! The project was much more involved than we initially thought and Dovlyn was there to help and guide every step of the way- and always with a smile! Her suggestions and advice were invaluable! Even if Cramer's is not the least expensive estimate, I can tell you from this experience that there is untold value in the guidance and assistance they provide. Every detail of the job is organized and done professionally from the demolition (minimal dust!) to the clean up. They show up exactly when they say, do what they said they would and give updates as the job progresses. Dovlyn could not have been more attentive or helpful as were all other staff at Cramers. We are so pleased with our experience and the beautiful job that we are considering doing the second floor !

15 June 2016
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Hi D,

Thanks so much for taking the time to write such a glowing review! I'm not sure I deserve such accolades, but I know our installers rocked it! Your condo looks gorgeous and I can't wait to do more with you!

Thanks again,

Dovlyn Redden
GM, Cramers Carpet One Floor & Home

Rated 5 out of 5 stars

Satisfied in Denville

Smooth sailing. We are very happy. Product and installation top notch.
We will definitely use Carpet One for any flooring products in the future.

14 June 2016
Unprompted review
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Reply from Cramers Carpet One Floor & Home

Hi Glenn,

Thank you for your positive feedback! We truly appreciate your taking the time to let us know how we're doing.

We hope to see you again, soon!

Thanks again,

Dovlyn Redden
GM Cramers Carpet One Floor & Home

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