Ordered several personalized bookends and one wall sign (without lights) also personalized, for my adult relatives' Christmas gifts. All arrived in good order, and looked as pictured. Cindy was so hel... See more
Company replied
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After dealing with the majority of on line companies you expect the worse. Not this company! The experience was top shelf. Communication is key and this company gets it. Cindy followed up on the orde... See more
Company replied
Ordered a month ago never received sign! Called no one returned call. Dont order from them!!
I ordered 8” custom metal signs to use as an award for my high school football team of the week. The sign was expertly made exactly as I requested. Cindy provided amazing customer service. I will d... See more
Company replied
4.1
Great
28 reviews
Hasn’t replied to negative reviews
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It took forever to get shopped to me…
It took forever to get shopped to me but I do love it . But I won't order again from this company because of how long it took to come in
28 October 2024
Unprompted review
Reply from Craft Name Sign
Dear Keri,
Thank you for sharing your feedback. We’re truly sorry to hear about the delay you experienced with your order. While we’re glad you love the product, we understand that the shipping time didn’t meet your expectations, and we apologize for any frustration this caused.
Since you chose standard shipping, your order did arrive within our expected shipping timeline, but we understand how important timely delivery is and are always working to improve our processing and shipping times.
If you decide to give us another chance, please don’t hesitate to reach out, and we’d be happy to assist with any special requests. Thank you again for your honest feedback.
Memorial Hunting Sign
We bought a memorial sign to post outside of our dear friend's hunting shack. It turned out just perfect! We were very happy with craft name!
1 October 2024
Unprompted review
Reply from Craft Name Sign
Hi Lori,
Thank you so much for your thoughtful review! We’re honored to have created the memorial sign for your dear friend’s hunting shack, and it’s wonderful to hear that it turned out just as you envisioned. Your satisfaction truly means a lot to us 😊❤️
We hope to have the pleasure of serving you again in the future!
Great product, great customer service!!
I order to metal signs and both are absolutely beautiful and quality made with quality materials.
Also, the customer support is great. If more businesses had the customer support that Craft Name Sign has, maybe they would get a lot more business 😊
I will definitely do business with Craft Name Sign again!!
23 October 2024
Unprompted review
Reply from Craft Name Sign
Hi Kim! We’re truly touched by your wonderful review! It’s customers like you that inspire us to keep doing our best. Thank you for your support, and we can’t wait to work with you again! 🥰
Get Your Metal Signs at Craftnamesign!
I ordered 8” custom metal signs to use as an award for my high school football team of the week. The sign was expertly made exactly as I requested. Cindy provided amazing customer service. I will do all of my business with this outstanding company.
9 October 2024
Unprompted review
Reply from Craft Name Sign
Thank you for your generous reviews! Your satisfaction means everything to us, and we’re so happy to hear that we could meet your expectations. We’ll continue to strive for excellence and look forward to serving you again soon!
Great products and great service
2 October 2024
Unprompted review
Reply from Craft Name Sign
Thank you for your amazing reviews! Your satisfaction is our priority, and we’re so happy to hear that you loved both your products and our service. We can’t wait to work with you again!
Awesome project and Customer Service!
Awesome project and Customer Service!! Their signs are beautiful and packaged GREAT!
6 September 2024
Unprompted review
Reply from Craft Name Sign
Hi Brian! Thank you so much for your wonderful review! We're thrilled to hear that you’re happy with your purchase. Your feedback inspires us to keep doing what we love every day!
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