Craft Decaf Reviews 

59
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the remarkable quality and wonderful taste of the coffee selection. People frequently discuss the rich, smooth, and full-bodied flavor of the decaf blends, mentioning how amazing it is to finally enjoy a proper brew without caffeine. Consumers also highly appreciate the swift delivery service, convenient resealable pouches, and straightforward ordering process, ensuring every purchase remains completely smooth and satisfying. However, some customers also noted that specific flavor profiles, milder strengths, or particular roasts did not fully match their personal expectations or daily coffee habits.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the delicious taste and wide... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting the delicious, rich, and smooth taste... See more

Delivery service

People report positive experiences with delivery service, noting that orders consistently arrive quickly and... See more

Order

Consumers find order satisfaction to be high, frequently highlighting that packages arrive quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've drank decaf on and off for years and usually go back to full caf because decafs are never as good as the real thing. Have just made a latte, using James Hoffman instructions for an aeropress espr... See more

Rated 5 out of 5 stars

Definitely the best Decaff coffee we've both tried. Wasn't too sure about the flavours but wow we can taste every different one and they all blend together beautifully. Have yet to try the other... See more

Rated 5 out of 5 stars

This company was such a good find, I drink a lot of coffee and wanted to switch to decaf after my first morning full caffeine hit. So to find Craft Decaf has a range freshly ground, unique and delici... See more

Company replied

Rated 5 out of 5 stars

Just discovered this company and ordered the taster pack. Delivery was very quick and was nicely packaged. The coffee is in reseable pouches which is convenient. The coffee itself tastes absolutely am... See more

Company replied


Company details

  1. Coffee Roasters
  2. also in
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

Written by the company

Welcome to Craft Decaf, We're here for the rebels who love great coffee but aren't down with the caffeine crash. We believe you can enjoy amazing coffee without the buzz, and we're on a mission to prove it. We scour the globe for the finest decaf beans and roast them to perfection, delivering a coffee experience that's rich, bold, and deliciously caffeine-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(59)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Customer service in retail

Craft decaf offer a great subscription service which is affordable (around 12.50 a bag) for premium coffee.

I love the different brands you get to experience with Craft and love that they support other brands and don't just sell you their products.

The best thing about Craft is the customer service. For nearly every other product I have ever bought, if its delayed you have to chase. Craft are the complete opposite, if you order at a time they are not roasting or miss a recent dispatch, they will tell you and update you before you have to chase. They also allow you to move your dispatch date if you are going away for a while and dont want multiple bags to come whilst your away. Please Craft don't stop your fab customer service as it makes you really stand of from the crowd.

I can only think of one slight negative and that is I actually prefer the independent brands Craft sends over Crafts own brew, although they are still good.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great tasting coffee

Great tasting coffee. Ethically sourced and healthily decaffeinated. Delivery times are quick.

1 July 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thanks Amy 🙌☕ glad you're enjoying

Rated 5 out of 5 stars

Unbelievable coffee

Unbelievable coffee, recently switched to decaf due to a health issue, I genuinely cannot tell this is decaf. And it’s better than most regular coffee I’ve drank if I’m totally honest!

26 June 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thank you for the lovely review 🙏 very much appreciated!

Rated 5 out of 5 stars

It’s true .Great taste, no caffeine

I read all the information about the classic coffee and didn’t honestly believe it. I drink far too much coffee and needed less caffeine but love the taste of coffee. But it’s true, the classic has a great taste and you don’t know it’s a decaf. Thanks.

21 June 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Paul - love this ☕️
Glad you're enjoying,
All the bestm
Ken

Rated 5 out of 5 stars

Great coffee

Great coffee, delivery always on time! Highly recommended

16 June 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thanks Graham much appreciated ☕️ all the best,
Ken

Rated 5 out of 5 stars

Coffee with great character! Best decaf ever.

The great thing about this coffee - I’ve tried the Ethiopian and Papua New Guinea ones - is that it’s so good that you forget that it doesn’t have caffeine. Instead of the washed out offerings I’ve had from many craft decaf coffee companies, these are coffees that are so good that I prefer them to my favourite micro roasters. Well done guys, keep up the good work.

3 June 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheer Elliot! Thanks for taking the time to leave a review. ☕️ Glad we've managed to get you to forget its decaf 👀
All the best,
Ken

Rated 5 out of 5 stars

Ive bought coffee from craftdecaf twice…

Ive bought coffee from craftdecaf twice and both times the customer service has been exceptional but most importantly the coffee is delicious! I made an error with my order and they went above and beyond to help rectify this. Out of the three beans I've tried all have been great, feel like I can't go wrong ordering from them. Ive struggled to find nice decaf beans in the past so very happy to have found such a good source!

2 June 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thank Amber ☕️ very much appreciated and glad to have you onboard!
All the best,
Ken

Rated 5 out of 5 stars

I ordered the triple tasting pack…

I ordered the triple tasting pack for use in my new AeroPress, having a lifelong love of coffee but needing to give up caffeine, it’s awesome to find something that satisfies my itch without compromising on taste. And wow is there no compromise on taste, the three coffees are classic, smooth and fruity, you can really taste the difference between the beans and every cup has been delicious. I would recommend anyone to give this company a go and I can’t wait to try some other products

4 May 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Gary! Thanks for taking the time very much appreciated ☕️
Super glad there's no compromise 🙌

Rated 5 out of 5 stars

Craft Decaf goes the extra mile

I have had a Craft Decaf subscription for a few months now and for various reasons I ran short just before this weekend. I sent them a message to bring forward my order, got an immediate reply and my order arrived the following day. Not only brilliant customer service but their decaf coffee is easily the best I have found.

10 April 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Peter ☕️ always happy to help where we can 🙌
All the best,
Ken

Rated 5 out of 5 stars

No more boring decaf

No more boring decaf! I had to give up caffeine as it was having a bad effect on me physically and since then coffee hadn't been the same... Until I found craft decaf. Great flavours and I really don't feel like I'm missing out now. Would highly recommend them.

7 April 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Jade ☕️ very glad you're not missing out anymore!
All the best,
Ken

Rated 5 out of 5 stars

Highly recommend half caf

I ordered the 1kg half caf whole beans. Really delighted with my order. Delicious coffee, great price, saves me the faff of mixing caf and decaf. I've been trying lots of different options recently and this is by far the best.

16 March 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Helen ☕️ thanks for taking the time to leave a review :)

Rated 5 out of 5 stars

I’ve bought my coffee from Craft Decaf…

I’ve bought my coffee from Craft Decaf several times now, and I can honestly say it’s the best‑tasting decaf on the market. The company is consistently reliable, with excellent customer service, fast delivery, and great vacuum‑sealed packaging that keeps the coffee fresh. I’m a genuine fan — they’ve won me over completely.”

12 March 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Cheers Michael! ☕️ very much appreciated and glad you're enjoying 🙌
All the best,
Ken

Rated 5 out of 5 stars

By far the best decaf coffee

By far the best decaf coffee. My husband LOVES coffee. I bought this for him as a gift. Once it ran out he went back to a supermarket one. He didn’t even get halfway through the tin, before he ordered from Craft Decaf again. He said nothing beats it. Also amazing customer service when I chose the wrong beans 🤦‍♀️

1 December 2025
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thanks Katherine love this haha ☕️ glad we've managed to convert your husband - and always happy to help 🙌
Cheers,
Ken

Rated 5 out of 5 stars

Best decaf I’ve ever tried (and I’ve tried lots)

As a decaf drinker for 5 years, I’ve tried quite a few brands and these are BY FAR the best! Would highly recommend the selection pack to get you started. Easy buying experience, super fast delivery, and a brilliant product selection.

7 March 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thanks Lisa 🙌 very much appreciated. And very happy you're enjoying ☕️
Cheers,
Ken

Rated 5 out of 5 stars

Seriously awesome coffee

Seriously awesome coffee. Easily the richest and most flavourful decaf I've ever tasted. Love the product and I wish the whole team here a lot of luck with your growth - you've got something special here!

3 March 2026
Unprompted review
Craft Decaf logo

Reply from Craft Decaf

Thanks Stephen ☕️ much appriciated,
Ken

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