The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
Created with AI, based on recent reviews
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Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
I absolutely love craftastik fragrance oils that have a super strong scent throw that lasts for days in my wax melts . A few of my favourites are Baby powder Black cherry Bora board Snow An... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Haven’t received my parcel
Haven’t received my parcel. Contacted via email twice. No response
22 March 2026
Top quality product
The staff resolved my queries quickly. I'm pleased with the quality price and speed of delivery, all first class, I'll buy from them again.
22 March 2026
Customer service is appalling thats why…
Customer service is appalling thats why i give it a 3 oils are dead on but very hard to get replies to emails on queries and their telephone number doesnt work
15 March 2026
Great product and fast delivery.
15 March 2026
As usual top quality products at a good…
As usual top quality products at a good price and fast delivery.
15 March 2026
I’ve ordered lots of times and always…
I’ve ordered lots of times and always been correct and delivered promptly. The products are fantastic as well.
15 March 2026
Amazing scented oils, perfect for a diffuser
Baccarat Rouge and Santal 33 scents are amazing and just like the real thing!
15 March 2026
My first choice for scents …
Really good website which is really easy to navigate with great choice,really good quality products and the delivery service is excellent and you are informed from order to delivery
14 March 2026
Quick delivery
5 March 2026
Don’t bother purchasing from this…
Don’t bother purchasing from this company as their customer service is ridiculous. Their contact number has been incorrect for god knows how long. Clearly they’ve done that deliberately. I’ve tried to contact them via email and Instagram due to products issues, no reply and it’s been over a few weeks now
12 March 2026
Excellent sevice
4 March 2026
Craftastic is always my go too company…
Craftastic is always my go too company for quality fragrance oils. From start to finish the service is brilliant.
9 March 2026
Fragrances are very strong
The fragrances are very strong speedy delivery looking forward to ordering more thank you Michelle
7 March 2026
Yours fragrances are perfect
5 March 2026
Beautiful fragrances
Beautiful fragrances, delivered quickly. Only downside is having to print your own CPL labels
5 March 2026
Terrible service not sure why they keep…
Terrible service not sure why they keep asking me to review and yet not respond to my emails
24 February 2026
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