Craftastik Reviews 

6,436
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more

Rated 5 out of 5 stars

My order arrive super quick,from ordering everything I was kept up to date with everything. Its a shame the courier driver wasnt as good

Rated 5 out of 5 stars

Another great delivery! I’ve used these guys for a few years and even though I only order once in a while, my order is still packed with care and consideration. All the products are great, the varie... See more

Rated 5 out of 5 stars

Quick delivery best prices we always order from Craftastik and never have a problem will be ordering again very soon


Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Home Fragrance Supplies, Candle Supplies at great prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(6,436)

602 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The product is great but you just don’t…

The product is great but you just don’t know if they have sent it or not, they clam to despatch same day but £100 order still takes a week, such a shame I hope someone sorts it out, second order same story.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication/Order not received

Placed an order on June 21st. It’s now July 1st and no sign of my order. I’ve sent two emails to query the situation but no response. By now I have run out of the fragrance oil that I need and am worried about low stock. Very unprofessional service here. If there’s a delay just send a message to your customers to say so. Communicate! So far I’m being ignored.

21 June 2026

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