CPX Research Reviews 

The team were able to quickly sort out a query I had and resolve the issue within minutes. Thank you James at CPX for speedy and professional service.

I had a problem with a survey, they responded quickly and professionally. Problem was resolved and much appreciated.

A survey didnt work for me, I reached out to the costumer service and OH GOD, they were so fast and kind to me.

One of the best survey provider resolve our issues in timely manner we can totally rely on them they will take the appropriate steps to build trust and resolve our queries their support system is upto the mark other survey providers should learn from them

I was disqualified from a survey, which happens unfortunately, but was switched over to a new survey. I originally went through Freecash and expected to do a 15 minute survey for about a dollar. I ended up in a survey that took over an hour and when I finished, I was not compensated because Freecash was not notified I had been transferred to another survey that would take much longer. Out of frustration for how long I had just spent on the survey that didn't pay me, I contacted support at CPX. Nolisa handled my concern quickly and notified Freecash that I should be paid for my time and released the funds from the original survey. Most providers don't make things this easy!

The service was excellent. The staff was very attentive and efficient

Customer service is always great and will actually help you if your experiencing problems instead of being rude and blowing off

Most surveys take anywhere from 2 to 10+ times as long as stated on their approximate times. On top of that many disqualified me on completion screens which I had proof of. Support will not give me the payouts I have earned, and have given me numerous deceptive excuses both from them and supposedly what their survey partners said. I recently took a survey that was meant to take approximately 4 minutes that took 109 minutes. It kept going on and on on multiple topics as well as repeating questions. When I finally got to the completion screen thanking me for taking the survey I hit continue and was returned to cpx surveys stating the survey partner was looking for a different group. That was after I completed the survey mind you. So I contacted support about it with the screenshot of the completion screen. They told me their partner stated I took longer than the usual person, and I was not eligible for any payment. This may have been true though the survey just really was that long and more than likely the people who took the survey were not familiar with the topics in the survey as I was therefore they did not have to answer the vast majority of questions I had to. This is a very common thing that surveys are different depending on which way you answer. Suffice it to say this is not the first survey they have given deceptive or blatantly false reasons why I am not getting payed. Most times they give no rational reason of non payment such as saying I did not complete a survey even with time stamped screenshots showing survey completion screens. I have for over 10 years done surveys with numerous other survey providers and always been both quick and most of all honest. This company has actively scammed me out of over 30+ hours of work with no compensation with multiple pieces of evidence showing I was honest. So I have decided I need to both make this review so that the public knows as well as looking into legal solutions. I have seen horror stories about this company, but assumed some may have been from inauthentic people. Having experienced their scamming first hand I can definitely say they do scam their users without a doubt, and if what they state their partners' state is really what they state they are also deceptive.

This is totally unfair and confusing. I was doing a survey but I stopped part way through due to the nature of the survey. I pressed "can't continue ", then I tried to do another survey but I was blocked. At this point my accumulated balance was £5, but "pending " then became "cancelled ". This is not about money, it is the principal involved, I am owed £5 and I expect to receive this amount forthwith.

Five stars for excellent support! ⭐⭐⭐⭐⭐
CPX Research is already a great way to earn, but their support team takes it to the next level. I ran into a quick issue with a survey reward, reached out, and they fixed it right away. Really appreciate the quick help and great communication!

When i finished a survey and i do not get compensated customer support always fix the problem. Good website

I had a problem with a survey question and the company was quick to address it. The customer service rep was kind, fast & helpful.

I had some issues getting started but the support team was very quick to respond, the problem resolved, and they were kind enough to offer me a bonus on my next two jobs which I thought was above and beyond the usual support you get from other apps. It made me feel a lot more confident about getting started and more determined to stick with it.

This survey company is doing right by their test takers. Twice I've had a tech glitch that booted me out of a survey as soon as I finished it without compensation. After contacting support with a screenshot of the last page, they replied within 15 minutes and restored the pay immediately. That's service, and that's why I trust CPX.

This platform is a complete fraud. if there was an 0 rating I'd use it. I followed every single rule bro, no VPN, passed phone verification instantly, and carefully completed dozens of surveys.

The exact moment I tried to cash out my hard earned balance, they locked my account with a generic "quality standards" error. When I even reached out to their support team, they sent one robotic, automated brush off response blaming a hidden partner, told me "there's nothing we can do," and then completely ghosted me. They left my subsequent messages on read and closed the tickets without a single real reply.

Take a look at the reviews online, they can't survive in the US tbh, it's an intentional scam. They let thousands of people spend hours giving up their highly specific demographic data, pocket the money that third-party clients pay them for our labor, and then ban the user at checkout so they don't have to pay out a single cent. If my data was genuinely unusable, they would delete it. Instead, they keep the data, pocket the client cash, and freeze the user out. This is deceptive data harvesting and wage theft.

I am already in the process of escalating this to the Internet Crime Complaint Center (IC3) and other relevant regulatory bodies to flag their global domains for online consumer fraud. If you're a user who bypassed the first cashout, know that this is very short-lived, new users should stay far away. If you're an app developer, stop using CPX Research unless you want your users scammed. Fix my account and release what I earned.

Customer service actually gave me credit for a survey I didn't get payed for. They have done this three times! They were quick about it too!