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CPMS - Centre de Prévoyance Médico-Sociale Reviews 319

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TrustScore 2 out of 5

1.9

Health Insurance Agency
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Company details

  1. Health Insurance Agency

Written by the company

CPMS est un groupe indépendant spécialisé dans la gestion des régimes de frais de santé et prévoyance. Depuis sa création en 1948, CPMS est engagé dans une démarche de qualité et d’engagements auprès de ses nombreux clients et partenaires. CPMS déploie une gestion personnalisée, humaine et agile des régimes de protection sociale complémentaire.

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1.9

Poor

TrustScore 2 out of 5

319 reviews

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Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Mise au point

Apres de multiples balbutiements ( de ma part ) ,je doit reconnaitre le sérieux ( et la patience ) de vos collaborateurs.
Je suis plus tranquille maintenant pour la suite de notre collaboration.
Mr BOTTON Michel

26 January 2026
Unprompted review
CPMS - Centre de Prévoyance Médico-Sociale logo

Reply from CPMS - Centre de Prévoyance Médico-Sociale

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que votre expérience vous a donné satisfaction.

N’hésitez pas à revenir vers nous si besoin, nous restons à votre disposition.

Cordialement,

Rated 1 out of 5 stars

Service deplorable

To say that this company, specifically the so-called customer service agents at the call center, is incompetent is a compliment. I have had the misfortune of being subjected to their services for two years and it is not recommended. Awful client service, reimbursements are slow, no follow through. Horrible experience and I do not recommend. I have had to go as far as threatening legal action in order for them to reimburse exorbitant adhesion fees. The reviews on Google are misleading, do not, I mean, DO NOT, adhere to this company.

18 February 2025
Unprompted review
CPMS - Centre de Prévoyance Médico-Sociale logo

Reply from CPMS - Centre de Prévoyance Médico-Sociale

Bonjour,
Nous regrettons sincèrement que votre expérience avec notre service n'ait pas été à la hauteur de vos attentes. Nous nous excusons pour les désagréments rencontrés. Soyez assuré(e) que vos remarques sont prises très au sérieux et que nous ferons tout notre possible pour améliorer nos services et nos délais de remboursement. Nous vous invitons à nous contacter directement afin de résoudre ce problème, si celui-ci persiste, de manière satisfaisante.
Cordialement.
L'équipe CPMS

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