Total disgraceful joke! Costing financial and emotional damage
Complaint was lodged on the 1st and 2nd a courtesy complaint was sent , no acknowledgement, no taking accountability regardless of them being at fault. Such a disgrace seeing Customer Service going down the drain.
To avoid disappointment on last minute think twice when booking with them as a surprise might also get you , u arrive and be told they overbooked and not their fault even if you have booking ref.
Mislead Reserve all and be turned away!!!







