Cozzyhomes Reviews 388

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap, low-quality, and not as advertised, particularly regarding items presented as "quilts" which turned out to be thin, printed fabric. Customers also reported issues with their orders, including incorrect items, unreceived products, and billing discrepancies. Furthermore, many found the pricing to be excessive for the quality received and encountered significant difficulties when attempting to obtain refunds. Conversely, a small portion of people were satisfied with their purchases, appreciating the designs and finding the products to be beautiful and comfortable for the price, even if they weren't genuine quilts.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers express disappointment, stating that the... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report receiving thin,... See more

Order

People report negative experiences with order. Many customers did not receive what they ordered, with some... See more

Price

Customers had negative experiences with price. Many reviewers felt that products were overpriced, with some... See more

Refund

Consumers find refund experiences to be largely negative. Many reviewers report significant difficulty in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Agree with majority of reviews. Do not purchased from this company. 1) They increased charge amount without my approval despite my having a receipt with a lower amount. Unfortunately used PayPal... See more

Rated 1 out of 5 stars

Absolute garbage, not a quilt at all just a cheap piece of fabric with printed design, do not buy anything from this company. They also sell clothing which is exactly the same poor quality fabric wit... See more

Rated 1 out of 5 stars

This company doesn’t even deserve a star! They claim that you’re buying a quilt that is actually an image printed on a piece of fabric! Cheap quality! I tried returning my order but they stated that t... See more

Rated 1 out of 5 stars

Received only a small part (that which fit into a mailbox) of my order but, was billed for the entire order. Due to a mistake by usps, the bulk of my order was shipped back to cozzyhomes. According... See more


Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Online Marketplace

Written by the company

Cozzyhomes started the idea of creating custom and unique products that satisfy all your requirements. This mission impacts positively ourselves and the people around us. The core value that we want to bring is the new design and above all, the satisfaction of the customers about the product.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

388 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Zero stars!

I would give no stars. This site is a scam. Their quilts are cheap, definitely not worth the money they charge. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! Complete crap. The won’t accept returns because they say they are custom made…these quilts are NOT custom made. Buyers be warned.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed - product never arrived - no resolution!

I ordered a King size Duvet Set from Cozzyhomes and never received it. Despite multiple attempts to contact them, they failed to help me resolve the issue. To make matters worse, they still charged me for the product even though it was never delivered. The lack of accountability and customer service is unacceptable. I am incredibly disappointed and frustrated with the entire process, and I will not be ordering from them again.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered suppose to be toilet bowl…

Ordered suppose to be toilet bowl deodorizer and there are no instructions in English. Everything is in Chinese! You cannot clip the product because they only have 2 flimsy strings, which cannot be firm to hold the balls down. Reporting to the Attorney General. And my attorney.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Be Ware of Cozzyhomes quilts

This is described as a quilt but in fact it's a 3d print on fabric. Not a quilt. Complete misrepresentation and fraud. I turned them in and got my money back from American Express and they have been harassing me daily with emails and I had to send a cease and desist letter. They are desperate and luckily I put it on my American Express and sent them the description and pictures of what I received. It was mailed from China and is a print of a quilt. Be Ware!

25 July 2025
Unprompted review
Rated 1 out of 5 stars

I was trying to order a quilt and the…

1 star is too much!! I was trying to order a quilt and the 1st thing that happened was I ended up with 2 quilts in my cart after I hit pay. There is a small blip saying you have 2 hrs to change your order. I lambasted them with emails as I ordered at like 2:00 am. Fortunately I used PayPal and they did stop w/ sending 2 quilts. I finally received my pkg and inside was the cheapest piece of thin material crap w/ a picture printed on it! Not a quilt!! Then I went back and forth with them on a refund, they offered 20% then 30% and at the end said 40% was the most they could do! I ended up paying +70.00 for a piece of garbage! Run screaming from this company. Oh they lead you to believe it’s here in the US, nope…China!!!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! I ordered a quilt for a certain price and my bank was charged a higher amount. No one will respond to me. The phone number on my bank transaction goes to AI and not a real person.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer Beware! Completely fraud! It says it’s a quilt even talked about the stitching in the ad but it’s a thin material with an image printed on it. And it took weeks to receive!

24 July 2025
Unprompted review
Rated 1 out of 5 stars

It is a fraud

It is a fraud, do not order from this company, it took over a month to receive it and it is totally different than it looks. It is not a quilt, it is a very thin material with some drawing painted.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

It is not at all as pictured

It is not at all as pictured. Poor quilting over a print .Took over a month to receive. And trying to reach them is very difficult once the product is received.
Do Not Order From This Company!

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company!!!

Fraudulent company!!!! I never hit submit order and they charged my card twice. Now I’m having to deal with my bank and PayPal fraud departments. THIS COMPANY IS A SCAM!

13 July 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars

I would give zero stars. Poor quality and cheap. Not worth the money. The blanket had a blurry print that was run through a sewing machine to look like a quilt. This is NOT a quilt

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake quilts delivered in 2 months.

Ordered what looked like a beautiful quilt 50 X 60. 109.00. What was received was a printed pieces of fabric with squiggly lines sewn on it which was supposed to represent quilted fabric. AND IT TOOK 2 MONTHS TO BE DELIVERED. What a scam. DO not order from these people. A waste of time and money.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

This Cozzyhomes company is engaged in downright fraud.

This Cozzyhomes company is engaged in fraud. I ordered a white table runner, they sent a dark grey item. I contacted support@cozzyhomes dot com. They sent a response that essentially said the grey runner is really the white runner because their fabric is top-notch. Also, they were sorry that customers have different preferences and they were willing to give me a 10% reimbursement of the purchase price. Do not buy anything from these China-based fraudsters.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

One month later. Still have no product!

I ordered exactly one month ago and product still hasn't arrived. When I placed order, I didn't realize I was ordering from China. According to tracking, it was in my town at USPS a day ago and now it's somewhere else! DO NOT BUY ANYTHING FROM THIS COMPANY.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Buy This!

This can only be be described as egregious false advertising. It is not a quilt but a picture imprinted on a cheap thin blanket. The colors are dull. The beautiful satins and silk on the advertised piece are nowhere to be found. The “quilting” is puzzle-like stitching on top of the dull picture. The queen size barely fits on top of the bed. When I complained that it doesn’t look at all like the ad they told me that the on line picture was idealized and they couldn’t make them look like that. And they won’t let me return it. Only worth $15 not $137.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

I definitely wouldn’t recommend this…

I definitely wouldn’t recommend this company due to buy a quilt / blanket they are not American made !!!! It’s over seas made and it is so poorly made it looks like a unexpected person just printed out a picture and just zig zag the sew part very ugly and poorly made wish I also would of read the reviews before purchasing this sorry excuse for a so called quilt …. And the delivery process was much a nightmare…. Don’t buy you have been warned they are made very poorly and on my star rating I had to have it a 1 star or else I couldn’t post …. But I wouldn’t even gave it a star I gave it a BIG FAT 0

11 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY - You Will Be Heartbroken and out of your hard earned money.

Wish I had seen these reviews before buying their "quilt". As others have stated, item is not a patchwork quilt as they lead you to believe. Perhaps a very poor photo of an actual quilt that's been poorly printed onto a fabric. Ordered a king size quilt. They had to stretch the photo to fill out the size ordered. Might have looked a bit better if was in twin size. Unfortunately, what I received is just ugly. It's not salvageable. From what I've read, I'm coming to terms with the fact I won't be getting a refund. Erase this website from your search engine or block it. It will be heartache and money wasted.

7 June 2025
Unprompted review

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