Vela - Bench Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Cozey

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3.8K Reviews

4.1

Reviews on this page are opinions of reviewers of Cozey, and Trustpilot does not endorse them or any products.


Here’s what people highlighted

Delivery

5.0

2 ratings

Materials

4.5

2 ratings

Quality

4.5

2 ratings

Value for money

4.0

2 ratings

Product details

All reviews


Rated 3 out of 5 stars

I had the bench since April (review in October). Really easy to assemble. Material for the bench, it is solid and really good. The main problem is after months the cushion lose color (in my option a very short time to happen already). the cushion is attached with velcro, it doesn't hold 100% cushion in place. Making you to fix most of the times. Beside that really product.

Date of experience:
Delivery: 5
Materials: 4
Quality: 4
Value for money: 3
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Reply from Cozey

Hello Hugo,

Thank you for taking the time to share your experience with us. We’re glad to hear that you found the bench easy to assemble and that you’ve been happy with its overall quality and construction.

We’re sorry to hear about the colour change on the cushion and the movement you’ve experien
ced with the Velcro over time. We completely understand how disappointing that can be. We truly appreciate your feedback, as it helps us continue improving both our products and the overall experience.

We’d be happy to take a closer look at what you’re experiencing with the cushion and explore how we can help make this right for you.

Rated 5 out of 5 stars

Sturdy, well-built piece of furniture. Nice size too.

Delivery: 5
Materials: 5
Quality: 5
Value for money: 5