Cowboyhood Reviews 

641
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 576 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the website easy to navigate and appreciated the appealing designs of the clothing, with some noting a simple and fast purchasing process. However, a significant number of consumers expressed strong dissatisfaction with the product quality, frequently reporting that items received were made of cheap materials and vastly different from what was pictured or described online. Reviewers often found the garments to be poorly made and not representative of the website's images. Some people were dissatisfied with sizing, noting that items often ran small or were not true to the measurements provided, leading to unexpected fit issues. Additionally, some customers experienced delays in receiving their orders or shipping notifications, with products arriving late or not at all.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant dissatisfaction. Numerous... See more

Quality

Reviewers express significant disappointment with product quality, frequently describing items as cheap,... See more

Order

Customers had ambiguous experiences with order, with many expressing significant dissatisfaction. Reviewers... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of navigation, quick... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding products reasonably priced and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.

Company replied

Rated 4 out of 5 stars

The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more

Company replied

Rated 2 out of 5 stars

The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more

Company replied

Rated 4 out of 5 stars

The products are beautiful. The only issue I had was determining how measurements were devised. I ordered the full length cardigan for my daughter, my sister and myself; we're all different sizes. Th... See more

Company replied



Contact info

3.0

Average

TrustScore 3 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 51% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(641)

553 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product line looks great and not like…

Product line looks great and not like anything else out there at this time…

8 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Curtis,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Amazing selection of clothing

Amazing selection of clothing, look like movie wardrobe quality!

7 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Tony,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

The selection was unique and the art…

The selection was unique and the art work incredibly diverse and navigation was easy.

7 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear William,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

More Item Photos Needed on Website

I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest. The only thing that bugged me is the lack of photos. I would like to see more than one photo of a model in a clothing listing aside from the different colors offered on the same main photo. For example; One side view, One front view, and one back view should all be reasonably included in clothing items.

5 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Amber H.,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

I like what l see

I like what l see! Never heard or shopped with you guys before. I will really have a better idea of the quality when l recieve the items. I hope that they're as good as they look to be and for the great price. I'm sure they're top notch👍

6 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear William Wiley,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

Cheap boardwalk style printed crap

Cheap boardwalk style printed crap. Do not buy from here

11 October 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Fed up with Sht service,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring improvements to our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 4 out of 5 stars

Beauty is in the eye of the beholder

It was so hard to choose ( due to my own indecisiveness) & checking out I believe was due to my own lack of knowledge.
I am very excited to receive my purchase and THANK YOU for the discount and your patience 😊❤️

6 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Lara Dillman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Ordering fast and easy.

Ordering was fast and easy.

5 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Dennis Langston,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

From a blind perspective I love the…

From a blind perspective I love the asthetic look of this fashion.
I will be writing another one when I get to wear the product.

5 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Denise,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

GREAT SELECTION AND PRICES

5 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Karen Haugsrud,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

Ordered a knit sweater shaped like a…

Ordered a knit sweater shaped like a jack-o-latern. Received a cheap Sweatshirt with a terrible screen printing job that almost resembles something looking like a pumpkin, but not really. Truly a case of false advertising. Gave me the run around for weeks about a refund then only offered a discount on future purchase. STAY AWAY!

30 October 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Doomed Paladin,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring improvements to our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 5 out of 5 stars

good website

easy to use good photos of product

4 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Ernie Basener,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

I thought the selection was great

I thought the selection was great. My comment to improve would be better display of the outfits. It is always hard to decide on how it would look once you put it on. Some more photo angles would help in that regard

3 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Thomas Hitchcock,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

I didn't like that it auto set up PayPal

I didn't like that it auto set up PayPal

4 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear John Palicz,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

Undescribably poor customer service

Undescribably poor customer service. Takes days to respond. Resistant to letting me return items clearly not as pictured. I have emailed 6 times asking for RMA number and instructions to return. Items are printed on polyester. Not flannel or sweater. False advertising. The worst customer service I have ever dealt with.

10 November 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Lynette,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 5 out of 5 stars

Great pictures

Great pictures, great selection, great prices... cannot wait for product to arrive

3 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Mark Bailey,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Your products look awesome!

Your products look awesome!! The fact that they turn heads and make people really wonder where you got them from is a great aspect!! That’s how I wanna present myself in public!! I wear a lot of shirts from a website called the mountain! You’re almost like a walking tapestry! Much like your products, keep up the good work!

3 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Michael Taylor,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

First order!

I've seen promos for CowboyHood on my social media and the style appeals to me. I kept CowboyHood in mind, and wanted to make my first order. If all goes well with this first order, I will gladly continue ordering and supporting.

Thank you.

2 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Shadow,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Beautiful items

2 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Jacque,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

I love your products

I love your products. I can't get enough of them obviously.

2 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Susan Wright,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

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