The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more
Company replied
The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more
Company replied
The products are beautiful. The only issue I had was determining how measurements were devised. I ordered the full length cardigan for my daughter, my sister and myself; we're all different sizes. Th... See more
Company replied
3.0
Average
638 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still waiting for it to arrive but it…
Still waiting for it to arrive but it looks really awesome. Most definitely one of its kind
26 December 2025
Unprompted review
Reply from Cowboyhood
Dear Peter Dietz,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Beautiful items to choose from
Beautiful items to choose from. Easy to navigate the website.
25 December 2025
Unprompted review
Reply from Cowboyhood
Dear Ben Greco,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The visuals are great
The visuals are great, but when I ordered it was radio silent id like to get regular updates on the status of my order up to delivery.
22 December 2025
Unprompted review
Reply from Cowboyhood
Dear Erik,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The process was simple
The process was simple and the discount's were great looking forward to seeing the product.
23 December 2025
Unprompted review
Reply from Cowboyhood
Dear Matt Dailey,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I like how the designs of the clothing…
I like how the designs of the clothing look. It has a medieval fantasy vibe to it, and it was easy to set up an account.. That's as far as I'm going to be honest until I receive my delivery and see how good the quality is I'll update the review until then. Happy holidays!.
23 December 2025
Unprompted review
Reply from Cowboyhood
Dear Carlos Castro Alcremie knight,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This order took 3 weeks to arrive
This order took 3 weeks to arrive, size was not even close, I’m sure it says it ships from china somewhere but it must be in the fine print. Bad deal all the way around. These people misrepresented this product. They suck.
Bogus product. Do not order this unless you are short on disappointment.
6 December 2025
Unprompted review
Reply from Cowboyhood
Dear Ray Schneider,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Easy ordering process and checkout
23 December 2025
Unprompted review
Reply from Cowboyhood
Dear Kim，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
First time buyer
Merchandise appears very nice on picture and the acceptance was fast....now i have to wait for the time to deliver and the quality on touch and fitting.
23 December 2025
Unprompted review
Reply from Cowboyhood
Dear Jorge Whiteman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Hello- don't buy
Hello, I found the cowboyhood website thru youtube ads and liked the norse designs of the clothing.
I went to the site and searched for linen fabric items. I found several that claimed to be linen and I ordered them.
I did receive the items, they are sized accurately and look as described, however they are obviously not linen but instead polyester.
I would not have ordered them had cowboyhood been honest that they were polyester.
I requested a refund.
My request was ignored. Instead I was offered a 10% discount on my next order.
I demanded a refund.
I was offered a 30% discount on my next order.
I offered to pay the return shipping.
Crickets.
And so now I'm here.
To be clear- the garments were true to size, and looked as described. However, they were not made as represented. They are polyester, not linen.
And they have avoided accepting a refund in which I was willing to pay return shipping.
I can't in good conscious recommend dealing with cowboyhood.
Company reputation aren't built on things going right- it how they remedy things when they go wrong.
They blew it with me.
So be it.
3 December 2025
Unprompted review
Reply from Cowboyhood
Dear Mario,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear Amanda Dunlap,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Garbage merchandise.
I ordered a few items to see just how different they would be from the website....
verdict- Absolutely misleading merchandise.
Even the items listed as knitted are printed garbage.
the AI pics are soo far off the actual product, they should be considered as outright scammers. ordered a large and got what MIGHT fit a 10 year old who hasn't eaten for a week. Do not waste your money..... or, if you order from them, consider it a donation to China and try not to act surprised when/if you get the package.
22 December 2025
Unprompted review
Reply from Cowboyhood
Dear Manamana The Great,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Nice product
13 December 2025
Unprompted review
Reply from Cowboyhood
Dear Timothy Jacobs，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear Edward Millett,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Ease of using website & placing order
21 December 2025
Unprompted review
Reply from Cowboyhood
Dear Richard,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear Eusebio Garcia,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The merchandise was super appealing and…
The merchandise was super appealing and fun to browse
20 December 2025
Unprompted review
Reply from Cowboyhood
Dear Christopher Leeman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I would give 0 stars if that was…
I would give 0 stars if that was possible. False advertising and cheap and poorly made hoodies. My guy was really looking forward to this hoodie for Christmas and what he got looks like something that goes on the kitchen floor. Looks like a cheap plush rug. DO NOT ORDER FROM THIS SCAMMING COMPANY.
20 December 2025
Unprompted review
Reply from Cowboyhood
Dear Kristy Kenyon, thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear John Cadorette,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I like the different types and colors…
I like the different types and colors of your products ,
19 December 2025
Unprompted review
Reply from Cowboyhood
Dear Daniel,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Clothing is very nice looking
Clothing is very nice looking! There was way too many to choose from, good thing. Ask me again when and if everything shows up and fits. I never checked the return policy, my bad
18 December 2025
Unprompted review
Reply from Cowboyhood
Dear Smyleejj,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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