COVID Testing Today Reviews 87

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Fast, outdoor walk-up test; nice and helpful staff. Results promised in 36 hours but unfortunately took a few hours longer (4-5 hours late). Since I'll need my next test for an international flight, h... See more

Company replied

Rated 2 out of 5 stars

The wait and administration of the nasal test was fine, as expected. However, we tested January 2nd via a 3-day turnaround test to read it our preschooler. It is January 6th and we still don’t have ou... See more

Company replied

Rated 5 out of 5 stars

Thank you for making this process so easy! My work (retail) currently requires me to get a once a week test to ensure a level of safety and honestly I was dreading it because tests at City locations t... See more

Rated 5 out of 5 stars

One night I received an email that someone in one of my outdoor gym classes had tested positive for Covid and I was able to get an appointment the next morning - before work. It wasn't packed and ever... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

87 reviews

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Rated 5 out of 5 stars

Love that you have so many available…

Love that you have so many available times open. Love that you are outside. Love that you are quick and timely. LOVE that the woman who does them is super nice and super gentle. Love that you are quicker than expected with results. Wish there was more parking available in the area.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you for your kind review! We are very happy that you had a positive experience. Stay safe and healthy

Rated 5 out of 5 stars

It was so incredibly easy to get Tested!

It was so incredibly easy to get tested. My appointment just days before Christmas was at 9am. It took me longer to park and walk to the site than it did to take the test. I was done by 9:07am and I received my results at 1:22am the following morning. 21 hrs later. I would go back here 1000 times. Thank you for making it easy AND painless. I waited 3 hours the last test I was having and heard nightmares about how painful the nose testing was. It did not hurt at ALL and I was beyond grateful.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Rebecca for your kind review. We are very happy to hear that you had a good experience. Stay safe and healthy!

Rated 2 out of 5 stars

Expensive & Unsafe

Way too expensive. This is a money grab. Also, the nurse barely swabbed my nose. I can stick a swab way further up my nose than they did. Total waste of money and a test. And this should be a drive thru -- the fact that you have to hang out in a tent with others who may have covid is not safe. I had to chase down my results, they never got back to me. If you are privileged enough to have insurance, get a test that is covered by your insurance, not by this company.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Annemarie, fortunately our tests do not require an invasive nasopharyngeal collection. That is why they are painless. Hope you stay safe and healthy!

Rated 2 out of 5 stars

Day 5... where are the results?

The wait and administration of the nasal test was fine, as expected. However, we tested January 2nd via a 3-day turnaround test to read it our preschooler. It is January 6th and we still don’t have our results. Now we will be testing elsewhere with little confidence that a result will come in from COVID TESTING TODAY before our new test... slow results compared to other clinics listed on the LA gov site.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Khoi, we are sorry that you didn't receive the text message from the lab. You can always chat with us or use a contact form on our website and we can help you find your results. Stay safe and healthy!

Rated 4 out of 5 stars

Very easy but...

Very easy.
My only gripe is, even though I’m getting a “free test,”
I’m giving my insurance info, so isn’t
My insurance is paying for it?
I think a 24 hr minimum turnaround is more appropriate.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Daniel, we are happy that the process was easy for you. We take insurance in order to save our customers from needing to pre-pay for tests. Unfortunately this does add to the turn around time as insurance must be processed by the lab. Our goal is always to be as time efficient and affordable as possible. Stay safe and healthy!

Rated 5 out of 5 stars

Highly recommend

Fast process. Great staff. Professional service. Open air location.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Jeanine for your kind review! Stay safe and healthy

Rated 1 out of 5 stars

I never received my results!!

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Anikke, we are sorry to hear that you didn't receive the text from the lab with your results. If you visit our website you can contact us via the chat or contact form and we can help you out, Stay safe and healthy!

Rated 5 out of 5 stars

Great Experience!

This has become our go to testing spot. I have a large family, and this is the only place where we will test. Quick wait, quick test, and quick results. We would like to give a special thanks to Jamie. She's been incredibly helpful, and never hesitates to answer any questions that we have. Bravo COVID Testing Today for doing your part to keep the community safe.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Chris for your kind review. We are always happy to serve you and your family. Stay safe and healthy!

Rated 5 out of 5 stars

Great experience and perfectly managed

Great experience and perfectly managed. I was in and out in a few minutes, literally. Highly recommend.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Osvaldo for your kind review. Stay safe and healthy!

Rated 3 out of 5 stars

The actual testing was fine but they…

The actual testing was fine but they didn’t tell us that they would be closed for the holidays. I was tested on the 22nd and didn’t get my results until the 26th.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you for your review. We are sorry that you experienced a delay in receiving your results. We hope your staying safe and healthy!

Rated 1 out of 5 stars

Do not recommend this place

Do not recommend this place. if i had to i would say this is a scam. i went to get tested on a saturday and all seemed fine. i could not go back to work until i received a negative test result. did not work sunday, monday, tuesday or wednesday. on wednesday i get an email saying my sample was contaminated and couldn’t be tested. this was after i reached out to them on tuesday. go else where!

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Marcos, we are very sorry that this was your experience. It rarely happens that the sample is contaminated. We do hope you are staying safe and healthy.

Rated 2 out of 5 stars

Took 3 days

I was told it should be done in 24 hours but guaranteed 48 hours. It took 4 days if you count Christmas day, 3 if you don't.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Colie, thanks for your review. We are very sorry that the lab was delayed with the holidays. Stay safe and healthy!

Rated 5 out of 5 stars

Everyone was great

Everyone was great. Results within turn around time.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Hector for your kind review. We are glad you had a good experience. Stay safe and healthy!

Rated 4 out of 5 stars

why not reveal the charges

I would like for you to have transparency regarding charges to insurance. What did you bill to medicare?

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello,
With insurance, we act as a collection service for the laboratory. The amount paid back by Medicare is capped by Medicare and not by the laboratory actually.

Rated 2 out of 5 stars

I never got my result

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Maja, we are sorry to hear that you did not receive the text from the lab. Please contact us through our chat feature or contact form on our website and we will help you find your results. Stay safe and healthy!

Rated 5 out of 5 stars

The whole experience was great

The whole experience was great. From checking in to the actual test. The two representatives were great. Please keep up the good work and stay safe.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Thank you Sergio for your kind review! Stay safe and healthy

Rated 1 out of 5 stars

NEVER GO HERE

UPDATE! Despite the reply you see below, what they said was never done.

I was promised a superbill to get a refund from my insurance for the $190 TEST. NEVER GOT ONE and the support line is disconnected. Nobody replied to my email. NEVER GO HERE. I won’t be going again.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Bre,
Sorry about this. Our customer support is working everyday, and we have a contact form.
Please send us your full name on our contact form on our website and we will send you your superbill.
https://www.covid-testing-today.com/

Rated 2 out of 5 stars

The provider who attends everyone to…

The provider who attends everyone to confirm appointment was helpful with helping my child take test. However, my test results never arrived to the Lab and called on the 3rd day. Not sure when and If I will recieve those results.

7 January 2021
Unprompted review
COVID Testing Today logo

Reply from COVID Testing Today

Hello Brisa, we are sorry to hear that you did not receive the text from the lab. Please contact us through our chat feature or contact form on our website and we will send you your results. We are glad that you otherwise had a good experience. Stay safe and healthy!

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