The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more
Company replied
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
Company replied
Company details
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Covered2Go Travel Insurance
Good morning Terry,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our service to be excellent.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
best wishes,
Gracie
Quick and easy to work with
Quick and easy to work with, for renewals and responding to questions
25 January 2026
Reply from Covered2Go Travel Insurance
Good morning Ms Hamilton,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our company quick and easy to work with when renewing your policy and responding to queries.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes.
Gracie
Really easy to use website
Really easy to use website and get a quote for my holiday, all done quickly and efficiently
28 January 2026
Reply from Covered2Go Travel Insurance
Good morning Ms Brooks,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website easy to use and that the process of obtaining a quotation for your holiday was quick and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to renew policy online and prompt…
Easy to renew policy online and prompt response and very helpful medical team.
23 January 2026
Reply from Covered2Go Travel Insurance
Good morning Terence,
Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.
We are delighted to learn that you found the renewal process of your policy to be easy and that our Medical Screening Team were helpful and prompt.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
First time using you and was all very…
First time using you and was all very efficient.
26 January 2026
Reply from Covered2Go Travel Insurance
Good morning Chris,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be very efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Quick and simple to complete and arrange
26 January 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Andrews,
Thank you for taking the time to leave such positive feedback for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of arranging your policy to be quick and simple.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Honestly the best customer experience…
Honestly the best customer experience I've received via email from any company. The response was extremely quick and solved by issue pretty much immediately.
26 January 2026
Reply from Covered2Go Travel Insurance
Good morning Brigitte,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you believe that the customer service received from our advisors was the best that you have had from any company and that the response you received was extremely quick.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Competitively priced and good levels of cover, with loyalty discount
I've always found Covered2Go travel insurance competitively priced. Fortunately I've never had to claim, so can't comment on that. They offered me a discount for renewing and the process for doing that was smooth. Medical situations need to be reported separately, with an additional premium, but that process was also straight forward.
26 January 2026
Reply from Covered2Go Travel Insurance
Good morning Ms Spencer,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer and find our travel insurance policies to be competitively priced.
We are also happy that you found the process of renewing your policy and completing a new medical declaration to be smooth and straightforward.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Good policy
20 January 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Humphreys,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our policy to be good.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Happy with the service
Happy with the service, easy access and understanding and clear policy.
17 January 2026
Reply from Covered2Go Travel Insurance
Good afternoon Dionisia,
Thank you for leaving such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are happy with the service provided and that you had easy access and a clear understanding of the policy.
Thank you for choosing Covered2Go for your travel insurance needs.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Scard,
Thank you for taking he time to leave a review on Trustpilot for Covered2Go.
We are delighted to learn that you found the application process for our policies to be straightforward and easy.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Mr Reva,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our customer service to be great and that the policy is of great value for money.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Cockayne,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be efficient and easy to do.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Mr Minshall,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found us to be very efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
Best wishes,
Gracie
Quite straight forward and any queries…
Quite straight forward and any queries dealt with quickly and efficiently by phone. Product also is great value for money.
20 January 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Kite,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found that all of your queries were dealt with quickly and efficiently by telephone and that our product is great value for money.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Jewitt,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found our quotes to be cost effective and that our staff were helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Mayers,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our policies very easy to take out and affordable.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Excellent communication and service
20 January 2026
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisors to have excellent communication and service.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Good value and easy to set up
Compared to many other companies my application with Covered2Go was very easy to use, quick to complete, and a very good value.
20 January 2026
Reply from Covered2Go Travel Insurance
Good morning Ms Miller,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the application process for our policies to be easy to use, quick to complete and of very good value.
Thank you for choosing Covered2Go for your travel insurance needs.
Best wishes,
Gracie
easy to sort out travel insurance
20 January 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Scott,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found it easy to organise your travel insurance policy.
We thank you for choosing Covered2Go for your travel insurance needs.
Best wishes,
Gracie
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