Couture USA Reviews 

1,136
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If you’re looking for a luxury handbag or clothing, do yourself a favor and stop in at Couture USA in Tampa, Florida. Great selection and the team of associates could not be more helpful and assist y... See more

Rated 5 out of 5 stars

I have been buying and selling at Couture for over 10 years! Catherine and her team are knowledgeable and professional. They are a great selection and always getting new items- would absolutely recomm... See more

Rated 5 out of 5 stars

Amazing store. The staff was so helpful and friendly and they have the best prices out of any designer consignment I’ve seen. 10/10 recommend!

Rated 5 out of 5 stars

Great company! The condition of the bag was better than I thought and their customer service is awesome. I highly recommend them.

Company details

  1. Bags and Luggage Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Shoe Store

About Couture USA

Written by the company

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Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman.

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Couture VIP

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+75 OFF your first purchase

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100% Authentic – Free Shipping – 30-day Returns

Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured.

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Shop New Arrivals

Get paid for your gently used designer items!

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Sell to Us

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(1,136)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service experience

Excellent customer service-experience. This is one of my favorite stores when I come into town and the staff is very friendly. Its a five-star experience for me.

31 December 2020
Couture USA logo

Reply from Couture USA

Hi Georgia,

We’re so happy to know you enjoy visiting us. We try our best and truly appreciate your review, feedback and loyalty.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Excellent service and I got my daughter…

Excellent service and I got my daughter a beautiful purse! Thank you!

29 December 2020
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Reply from Couture USA

Hi Kimberli,

We’re so happy to know you had an amazing shopping experience with us and that you found the right gift for your daughter. We try our best and truly appreciate your review and feedback.

We hope she enjoys her new handbag!

Rated 5 out of 5 stars

Efficient and authentic

29 December 2020
Couture USA logo

Reply from Couture USA

Hi Millicent,

We’re so happy to know you had a satisfactory experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 4 out of 5 stars

Nice gently used as advertised

Nice gently used as advertised. Not a bad purchase.

27 December 2020
Couture USA logo

Reply from Couture USA

Hi Lisa,

We’re so happy to know you are satisfied with your purchase. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I love everything about this shop.

I love everything about this shop. The shop is always clean, the ladies are AMAZING and the quality of the products are accurately represented online. I am never disappointed when I go in to get an item. Well except when its already been sold.

26 December 2020
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Reply from Couture USA

Hi Elizabeth,

We’re delighted you enjoy our shop, items and always have a good experience with our team. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I've been ordering from couture for…

I've been ordering from couture for years. I was skeptical at 1st but they have not failed me yet. Very much satisfied with my purchase.

24 December 2020
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Reply from Couture USA

Hi Sxport,

We’re so happy to know you've had good experiences ordering from our company. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

The Movado was in Perfect Shape

The Movado was in Perfect Shape, and shipment was fast! Great job!!

23 December 2020
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Reply from Couture USA

Hi Rob,

We’re so happy to know you love your new Movado. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Excellent

Excellent, simply excellent.

21 December 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Wilfred,

We’re so happy to know you had an excellent shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Love this store.

Love the variety of items in this store.

20 December 2020
Couture USA logo

Reply from Couture USA

Hi Karen,

We’re so happy to know you had an amazing shopping experience with us and love our store. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 1 out of 5 stars

The mannequin that you used showed the…

The mannequin that you used showed the earrings I bought from you as much as larger than their small size. I am very disappointed in the merchandise and in the presentation of the merchandise. These earrings are useless to me .
I am a longtime customer, and find these earrings a grave disappointment to me.

Carol

19 December 2020
Couture USA logo

Reply from Couture USA

Hi Carol,

We are so sorry you are unsatisfied with your recent purchase at Couture USA. We show all of our products on an average size mannequin in order to give the customer an idea of what the item will look like on a real person. We also provide measurements so that the customer can have a more accurate idea of how the item will look on them.

We are truly sorry the item received was not the size you expected, we apologize for any inconvenience.

Rated 5 out of 5 stars

Obsessed with my new belt!!!

Obsessed with my new belt!!!! Thank you!!! ❤️

17 December 2020
Couture USA logo

Reply from Couture USA

Hi Cristine,

We’re so happy to know you had an amazing shopping experience with us and love your new belt. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Very courteous and informative

Very courteous and informative! The boutique was clean and organized. Looking forward to going back.

17 December 2020
Couture USA logo

Reply from Couture USA

Hi Lyndsay,

We’re so happy to know you had a good shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars
Couture USA logo

Reply from Couture USA

Hi Mary,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

They are amazinggggggg

They are amazinggggggg!
They always have new inventory and their store is beautiful. I have also bought online and they are quick and easy!
Highly recommend them!

12 December 2020
Couture USA logo

Reply from Couture USA

Hi Sylvana,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Great selection of inventory

Great selection of inventory. Very helpful staff.

10 December 2020
Couture USA logo

Reply from Couture USA

Hi Elizabeth,

We’re so happy to know you love our inventory selection. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Great service

The product was in excellent condition and arrived on time...customer service was awesome

6 December 2020
Couture USA logo

Reply from Couture USA

Hi James,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I loved the store and found some…

I loved the store and found some wonderful purses. There are some great finds!! I also found a cute top. I will be back.

6 December 2020
Couture USA logo

Reply from Couture USA

Hi Julie,

We’re so happy to know you love our pre-owned pieces. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

The product was described in detail and…

The product was described in detail and critically, arrived quickly and in better condition than expected.

2 December 2020
Couture USA logo

Reply from Couture USA

Hi Robert,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Such great selections and pricing- a…

Such great selections and pricing- a really fun treasure hunt every time I go there!

29 November 2020
Couture USA logo

Reply from Couture USA

Hi Karen,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

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