Courtyard.io Reviews 400

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers had a great experience with this company. Customers consistently praise the platform's user-friendliness, highlighting its clean interface, easy navigation, and overall responsiveness. Many reviewers appreciate the variety of products and the exciting experience of pulling valuable cards, often noting better odds compared to other platforms. The company is also commended for its continuous evolution, transparency, and introduction of new products and price points. However, some people were dissatisfied with customer service, reporting slow response times, unhelpful interactions, and unresolved issues. Additionally, a few customers expressed concerns about high shipping costs and fees, particularly for international orders, and noted a perceived decline in pull rates and overall value from packs over time.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality cards, diverse selection of... See more

User experience

People report positive experiences with user experience, often highlighting the intuitive and smooth... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support as amazing,... See more

Website

Users describe ambiguous interactions with the website, with many reviewers praising its ease of use, clean... See more

Price

Customers consistently note ambiguous experiences with price, with many expressing dissatisfaction over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

400 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

It is great and for the most part…

It is great and for the most part really has levelled up my collection how ever there are downsides to it that aren’t as favourable.
1. The fees there’s almost a fee everytime you click it makes it even harder being an overseas collector
2. The discount codes and coupons never work for me I’ve had 3 guaranteed codes that did nothing and the rest tell me they are invalid
3. The help takes for ever and never really solves anything no one is going out of the way to help me resolve the just click and paste answers
4. For the most part I feel like the odds are really unevenly stacked now and I haven’t been seen
Otherwise pretty good

28 April 2026
Rated 2 out of 5 stars

Courtyard used to be top tier

Courtyard used to be top tier. Lately it is impossible to hit anything more than a few bucks the pack price. The system is super glitchy and has giving me a 404 error when trying to log in. Half the time now when I go to buy a pack the system freezes and money money gets stuck in limbo for 7-10 days. I used to love courtyard now it is more frustrating than fun.

25 April 2026
Rated 4 out of 5 stars

Shipping + packing quality is legit

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service kinda suck.

20 April 2026
Rated 5 out of 5 stars

A Great Experience for a Returning Collector

Coming close to my anniversary with them, my experience with Courtyard has been great. As someone who has recently returned to the collection scene, many old cards are usually out of reach either due to scarcity or immensely priced. With Courtyard, I was given the chance to pull these cards through the various packs they offer as well as their marketplace. While my best pull with them is a Magikarp Poncho Pikachu, my favorite has been to pull various cards, both old and new, of my family's and friend's favorite pokemon lines, allowing me to help them grow their collection as well. Granted, a majority of pulls aren't as successful, but in the end, being able to have a chance to get them was appealing enough to me.

Combined this with their friendly and prompt customer service, their comparative pricing for withdrawals and a rather fast delivery of redeemed cards, I'm glad that, of the now many websites also offering this kind of service, I went with Courtyard first, and will probably continue to pull from the site in the future.

27 April 2026
Rated 5 out of 5 stars

Pulling a PSA 10 Skyridge Gengar out of…

Pulling a PSA 10 Skyridge Gengar out of a diamond pack was an insane experience! Just have to be careful to not buy in over your limits.

Separately, the staff at Courtyard is top tier. Fast to respond and faster to act. I feel comfortable using their service at all times. They also treat their loyal customers very well.

27 June 2025
Rated 5 out of 5 stars

You guys do so many things

You guys do so many things. Got a lot of great pulls from you guys.

Customer service is also great. Floor value is good. Love the promos too. I will be ripping the 5k packs when I have a chance.

13 June 2025

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