Matthews Cotswold Flour Reviews 

772
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the flour, noting that it consistently produces wonderful textures for homemade bread, pizza bases, and various baked goods. People also find the online ordering process straightforward and deeply appreciate the prompt, reliable delivery service provided by the team. Some reviewers were not happy with occasional delivery delays and frustrating communication issues regarding the status of their pending orders. Additionally, a few consumers mentioned that the packaging boxes or outer bags can sometimes be too weak to handle heavy weight and tear easily.

What people talk about most

Product

Consumers find the product to be exceptionally positive, praising the incredible variety of high-grade flours... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh, high-grade flours that... See more

Order

Users describe positive interactions with order processes, frequently highlighting the straightforward... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt dispatches, secure... See more

Service

People report positive experiences with service, praising the efficiency, high standards, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great flour and brilliant that they deliver! I have tried for years to make sourdough but failed miserably UNTIL I ordered from Matthews! They also have Elaine Boddy as a Sourdough expert and followin... See more

Rated 5 out of 5 stars

The flour is just so fresh direct. No sitting on a shelf in a supermarket for weeks. Ordering is just so easy and delivery very efficient. The only slight negative is that when you purchase 5 bags... See more

Rated 5 out of 5 stars

I’ve been trying to make sourdough bread for years with no success until……. I came across Elaine Boddy’s Utube videos. She recommended MCF for her recipes, I ordered it, I tried it, and as they s... See more

Rated 5 out of 5 stars

I bake a lot of cakes for friends and to order from time to time! I honestly do not like any other Flour than Costswold. I found out recently how good it actually is by buying a cheaper flour superm... See more


Company details

  1. Flour Mill
  2. Food Manufacturer
  3. Food Manufacturing Supply

About Matthews Cotswold Flour

Written by the company

With a milling legacy spanning eight generations, Matthews Cotswold Flour is one of the UK’s oldest family-run flour mills. Trading grain and milling flour in the heart of the Cotswolds since the 1800s. Now Cotswold Flour stands at the forefront of organic farming and innovating with new lines from regenerative agriculture today.

We believe passionately that our local farming partnerships, traditional milling methods and premium grain selection make for better baking. We are proud to offer premium quality Organic Flour, Regenerative Flour and Stoneground Wholegrain Flour, using grain from local farmers and time-honoured milling techniques.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

772 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(772)

139 reviews in the last 12 months

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Rated 4 out of 5 stars

Wonderful flour-the best I’ve used

Wonderful flour-the best I’ve used for variety and taste, excellent website, good delivery times.
I’ve removed a star for delivery cost. As a home baker I want to have fresh flour and I’m unable to use enough to order and store sufficient for free delivery.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

I emailed a question (twice) to the…

I emailed a question (twice) to the info email address to ask a question about the flour and never received a response.

8 June 2026
Matthews Cotswold Flour logo

Reply from Matthews Cotswold Flour

Good Afternoon Pete. Sorry to hear you have not had a response from us, please forward your e-mail to emily@cotswoldflour.com and I will take a look at this for you myself. Many Thanks, Emily East, Business Manager, Matthews Cotswold Flour

Rated 5 out of 5 stars

We really enjoy the home baked bread…

We really enjoy the home baked bread using Eight Grain Cotswold Flour. We do add one tablespoon of sunflower seeds and pumpkin seeds as well. It is popular with our grandchildren too!
We have found it the best flour for making home-made bread!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

High quality

Since I discovered Matthews Cotswold Flour I have become a loyal customer. I love their organic wholemeal flour, it makes such a lovely, flavoursome bread, which has become my staple. I am very pleased with the efficiency of the company, their high standards, and always very prompt delivery.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Order was put in but delivery address…

Order was put in but delivery address was wrong but I e. Mailed and all was put right. Flour was great to use for my pizza dough I’ve used there strong bread flour before but this time went for tipo 00 just to give it a go found it easy to mix and the crust of the pizza was very tasty

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Churchills Flour is great

Easy to use website and search for the products you want. Good communication but not too much which great.
I like to buy Churchills flour as it is UK grown wheat. It is really good to bake with and make Sourdough Starter.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfection

The flour is just so fresh direct. No sitting on a shelf in a supermarket for weeks. Ordering is just so easy and delivery very efficient. The only slight negative is that when you purchase 5 bags the box is not sturdy enough to take the weight. Therefore the flour usually drops through the bottom. Luckily it’s all wrapped in heavy duty plastic inside. Perhaps taping the box at the bottom might eradicate the problem for delivery driver. Excellent flour and make just the perfect loaf 😁😁

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Consistently good results

Although a lot of times the flour I need is out of stock and sometimes delivery can be long winded I use nothing but Matthew’s flour for my sourdough. I have Cotswold crunch, seven seeds, 8 seeds and grain and Churchill white and get consistently good results

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was straightforward and easy

Ordering was straightforward and easy. Flour came in good time and is of very good quality. I ordered spelt, both white and wholemeal and mixing the two, adding in some seeds makes a delicious loaf of bread.

22 June 2026
Unprompted review

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