Cotswoldcameras Reviews 

3,048
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the pricing to be excellent, offering significant savings compared to other retailers. Reviewers are highly satisfied with the products, noting they are brand new, perform flawlessly, and arrive in perfect condition. The ordering process is described as easy and seamless, with many praising the excellent communication and overall professional service. Delivery is generally prompt and within the stated timescales, with items well-packaged. However, some customers also noted occasional issues with delivery communication, such as poor tracking updates or late notifications, which sometimes led to unexpected delays or inconvenience.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality and condition of... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting good communication... See more

Price

People report positive experiences with price, consistently highlighting the fantastic and amazing pricing,... See more

Service

Customers had positive experiences with service, consistently describing it as first-class, excellent, and... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is easy and smooth, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The detail in the description of the product convinced me it would work to adapt my Nikon F mount lens to the new Z 8 Nikon I had just bought. The product arrived ahead of time which was just in time... See more

Rated 5 out of 5 stars

I've used Cotswold Cameras now for about 3 years, their prices are amazing, delivery usually takes about 7 days. They operate a loyalty scheme which is great has saved me even more money on brand new... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more

Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE . Don’t be frightened of the “grey” import fiasco. I bought a D850 in March 2024 for just over £1500 compared to the UK market price, massive saving for me. All genuinel... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 95% of negative reviews

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4.9

All reviews

(3,048)

1,374 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service - being able to purchase a camera lens I've long desired for half the RRP was just the start, the delivery was quicker than expected and went smoothly and the lens is perfect. Thank you so much, I will definitely be purchasing from Cotswold Cameras in future!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Cotswold…

Fantastic service from Cotswold Cameras. I recently had an email exchange with them and found them to be as easy to talk to as my next-door neighbours, which is why I went back to them to buy a third lens and would happily go back for a fourth.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Canon R8

Great price, great service and great gear. Arrived in just over a week (well within timeframe). Saved a fortune and am very happy. Would definitely use again.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. There was a problem with postage which was speedily resolved and I was kept in the loop about the progress
Mark
Isle of wight

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I've used Cotswold Cameras now for…

I've used Cotswold Cameras now for about 3 years, their prices are amazing, delivery usually takes about 7 days. They operate a loyalty scheme which is great has saved me even more money on brand new camera kit. Highly recommended 😊👍

13 July 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE

FANTASTIC CUSTOMER SERVICE . Don’t be frightened of the “grey” import fiasco.
I bought a D850 in March 2024 for just over £1500 compared to the UK market price, massive saving for me. All genuinely boxed and sealed in Nikon attire.
Last year April 2025 bought a Nikon 500pf5.6 again outstanding value. Both orders were delivered in a timely scale as advertised. 3 year warranty is given but you can increase this to 5 years when you order your gear.
Had a couple of issues and David was right on it responding to my e-mails, sorting the solution and advice given to rectify. Brilliant service at the top end of scoring points.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought camera equipment from this company. Hugely competitive prices and although the items are imports Cotswold Cameras guarantee goods for three years so I am very confident in buying from them. My lens was delivered just over a week after ordering it. Recommend.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

GREAT value and incredible service

What a fantastic service I have received from Cotwold Cameras. Incredibly good price - I had to check the reviews of the company before I could believe it! Really fantastic value compared the competitors. I emailed the company and got incredible support getting the camera to us in time for my daughters’ birthday. UPS seem to be super-efficient too compared to pretty dismal service from other couriers – so all in all a VERY happy customer – and my daughter is absolutely thrilled - Thank you Cotwold Cameras I have no reservation in recommending this fantastic company.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great value and top level service.

Great value on a wide selection of lenses and cameras. The best place on the net. I was a little bit worried at the beginning because of the prices compared to Italian market. Communication was wonderful: they kept me informed about the process and sent the tracking as soon as it was available. Delivery as expected. Will buy for sure from they again, very happy with the service and the object. Highly recommended.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great value

Great value, communication and delivery as expected. Bought twice from this company now, very happy with both items.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I can't believe it

I can't believe it! I looked long and hard at lots of these 'Grey Import' websites as I wanted a Nikon D850, even though these guys got good reviews I still was sceptical, it just seemed too good to be true, this was a £2600 camera being sold at half price. After weeks of 'will I/won't I' I decided to just go for it. I paid my money and waited. From that point I got loads of update emails from Cotswold Cameras and the courier... and then it turned up just over a week later. It's a brand new camera, not a 'second' and not a previously used camera. I've put it through it's paces and it is amazing!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend this website

I highly recommend this website. It is a genuine and trustworthy store, not fake at all. Everything I received was brand new, original, and in perfect condition. My Sony FX30 arrived on time, exactly as described, and everything works perfectly. I am very happy with my purchase and the excellent service. I would definitely recommend this website to anyone looking to buy camera equipment. Thank you for a great experience!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I have used Cotswoldcameras many times…

I have used Cotswoldcameras many times over the years, I have always found them responsive to questions and realistic on delivery times. All of the items I have purchased are exactly the same as if you purchased them elsewhere but a lot cheaper. I recommended them without hesitation and I am sure I will use them again in the future.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

The price for my lens was amazing

The price for my lens was amazing. Far lower than the usual UK stores. I checked Cotswold Cameras credentials carefully before ordering. Everything checked out OK so I ordered. My order was delivered promptly with plenty of tracking information, and in perfect condition. I would use Cotswold Cameras again.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service - Order #1213154

Although I have unfortunately had to return an item, the reasons for doing so are not really relevant to this review.

What I do want to comment on is the customer service I received from Cotswold Cameras. My complaint was acknowledged within an hour, and I received a courteous, professional and understanding response. There was no argument or attempt to avoid the issue. The company immediately offered to arrange collection of the item and provide a full refund.

Whatever my reasons for deciding to return the product, I could not reasonably have asked for more in terms of how my complaint was handled. The customer service I received was prompt, polite and efficient throughout.

Thank you, David, for dealing with the matter so professionally.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Price and Good Service

I ordered a camera from Cotswold Cameras much cheaper than anywhere else. It came within 9 days and the product is excellent, packaged well and is a joy to use. Would very much recommend.

8 July 2026
Unprompted review

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