I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.
We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives. We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.
We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too. Postage is free for orders over £40Written by the company
Free shipping on all orders Over £40

Cosy Cottage Store, 17 Market Place, YO17 7LP, Malton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received couple of days ago, so only started using for 2 days. Soo far so good, nice product and working so far.!
Prompt delivery ,beautifully packaged and wonderfully fragranced products .
The serum is lovely as is the moisturiser, l can’t wait to try the other products.
So natural ,which is what l l prefer.
Love it! Lovely face cream got rid of that tight dry feeling skin. Beautiful smell and definitely no reaction! Very pleased thank you and delis and packing great too!
I try really hard to buy products that are environmentally friendly but they need to be effective and do the job well. This product does that is affordable and smells great.
The Shea soaps are lovely on the face,no nasties in these products,that why I'm happy to use them . Delivery in a few days so that's positive & packaged well, with a little Easter chocolate in the package,put a smile on my face Thank You Cosy Cottage
I use everyday ! The product smells lovely and fresh
The glass bottle makes a huge difference!
Very good customer care service !
Highly recommend this product !
Lovely serum and cream . Thought I’d give it a try as serum I usually use had gone sky high price. So far very impressed !!
Products arrived well packed and in a timely manner and they were what I purchased.
I bought the natural facial skincare starter kit and the rosehip and raspberry leaf oils facial serum as I have never used these products before and I wanted to test them out. I’m 61 with dry skin especially around my nose and have a small dry scaly patch just above my cheek. I have used a well known brand moisturiser for years and haven’t been able to help this dryness. I have been using cosy cottage products for a few months now and I can honestly say the dryness and scaly patch have gone, I still have a slight pinkish mark where the scaly patch was but I think as I’d had this for many years it has scarred it slightly. I love the feel of the products on my face from the soap, face scrubs, face oil and moisturiser. I haven’t used the makeup remover yet as I very rarely wear makeup so haven’t had the chance too. My face feels more fresh looks brighter and feels well nourished and this lasts all day. I will definitely be ordering more and trying out some of there other products. It is reassuring knowing these products are natural and don’t harm the environment too. Great product thank you.
Good communication throughout the process. As for the face cream...it feels luxurious!
Order came within three days via post office delivery.
These products are fabulous, very good quality and prices are affordable.
Lovely little presentation box, the items smell amazing. Can’t wait to try everything out. 😀
The makeup remover is great.It really doesnt need hard rubbing like i find other products do.
Great delivery.
Will be looking at trying other products.
I haven't tried the products yet but I'm looking forward to using them on my travels.
The presentation and attention to detail was a pleasant surprise.
Not only that this was great value for the price.
Excellent and very competitively priced products which are a delight to use. I bought the soap and face cream. Soap not drying and cream is like a balm which means a little goes a long way.
Nicely packaged and good comms re delivery.
Beautiful products. The treat box is a great way of trying new things and old favourites as well as being excellent value for money.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.