I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... See more
Company replied
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Review summary
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Reviews shaping this summary
This is my second order from Cosy Cottage. After ordering the cleansing balm and loving it, i ordered the moisturiser. After struggling for the past 18 months with eczema/psoriasis/who knows what on... See more
Company replied
Always a pleasure to receive some goodies from Cosy Cottage - I use skin products, shampoo and conditioner bars and soaps. As we have a new puppy I also bought the pet shampoo bar! My husband who ha... See more
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Decided to try their cleaning products. Bought the set - glass bottle cloths and surface cleaner. Lovely scents and excellently cleans work surfaces, skirting boards- easily removed grease from my coo... See more
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Company details
- Beauty Product Supplier
- also in
- Beauty Products Wholesaler
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Wellness Center
About Cosy Cottage
Written by the company
Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.
We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives. We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.
We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too. Postage is free for orders over £40Offers & Award Information
Written by the company
- Award-Winning Skincare
- Winner of 'Best Sensitive Skincare Brand' in 2023, 2024 and 2025' Best new product awards for our Aloin Face Mask and our Pet Shampoo in 2025
- Offers and Product Testing Opportunities
- New customers signing up to our newsletters benefit from a 10% discount, exclusive offers, early registration for new product launches and the opportunity to volunteer as testers before new products are launched.
Our Free Shipping Offer
Free shipping on all orders Over £40
We offer free, tracked delivery via Royal Mail 48 hour service for all orders over £40 (net of dicounts).
Contact info
Cosy Cottage Store, 17 Market Place, YO17 7LP, Malton, United Kingdom
- 01653 693555
- customers@cosycottagesoap.co.uk
- cosycottagesoap.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order came really quick
My order came really quick , love the products and the natural recyclable packaging
5 January 2026
Reply from Cosy Cottage
Thank you, Dawn. We appreciate the review. Best wishes
A great New Year start
A great New Year start, with this lovely set of goodies, I will be taking some away on a holiday soon too
5 January 2026
Reply from Cosy Cottage
Thank you for your review. Great to hear that you enjoy the products. Have a lovely holiday!
little jigsaw of my home town
I bought a little jigsaw of my home town Malton. It arrived safely and I tried it out straight away! I love it.
5 January 2026
Reply from Cosy Cottage
We're happy to hear you enjoyed it! Thank you for your review.
My all time favourite purchase.
I'm a returning customer having used these products for about 5 years.
Service always fantastic, product always well wrapped and delivered in completely eco friendly packaging. Item purchased, deodorant.
2 January 2026
Reply from Cosy Cottage
Thank you for your review. We're happy to hear that you have enjoyed our products for so long. Best wishes!
Very good quality products
Very good quality products
Received super quick
Thank you very much much
4 January 2026
Reply from Cosy Cottage
Thank you for your review! Best wishes
Gentle soap for sensitive skin
Gentle soap for sensitive skin
Given this soap by Little Lifts following my breast cancer surgery. It's gentle and perfect for the surgical wounds whilst healing. I'm now on Tamoxifen and need to use a sensitive soap on my skin - it's just perfect. I like the sustainability aspect too, no plastic packaging.
29 December 2025
Reply from Cosy Cottage
Hi Catherine, we're so pleased that this is helping. Wishing you well.
The deodorant smells lovely very fresh
The deodorant smells lovely very fresh, a lovely smell of citrus. The company kept me informed and the parcel arrived when they said it would.
29 December 2025
Reply from Cosy Cottage
Thank you for your review! Best wishes
Cleared my dermatitis
This was my second time buying products from this company. I had a break during which I used different brands for my skincare.
I recently developed dermatitis on neck and forehead and tried eliminating different products but nothing worked and my skin was badly reacting to something. Within a day of using their serum, face soap and face cream, I noticed a huge improvement. My skin cleared completely within 5 days of using these products. I am so relieved! They are truly amazing, natural products and so pleased they worked so quickly on my skin.
They are a little greasy, so I used them more sparingly during the day but no problems for night use when I don't have to worry about make up running. The cream is very concentrated so you only need a tiny bit as it is not water based. Great products that O can recommend and will be buying again.
22 December 2025
Unprompted review
Reply from Cosy Cottage
Thank you for your feedback, we are so happy to hear that our products have helped you so much. Best wishes
Love CosyCottage
Fab shop
Fab website and most importantly fabulous and beautiful products and reasonable prices.
3 December 2025
Reply from Cosy Cottage
Thank you for your lovely review. We're pleased you enjoy our products! Best wishes
Very oily face moisturiser balm
I brought the face cream when I opened it, it was a balm moisturiser, don't remember it saying it was a balm otherwise I would never of brought it, very oily
28 November 2025
Reply from Cosy Cottage
Thank you for your review. As our products don't contain any artificial additives or preservatives, the consistency may change depending on the temperature. Whilst this is one of our most popular products, and a little does go a long way, we do understand that everyone has different skin.
Easy to order.Swift delivery and lovely…
Easy to order.Swift delivery and lovely products.
28 November 2025
Reply from Cosy Cottage
Thank you, Clare. We're pleased you like them!
Reply from Cosy Cottage
We're happy to hear this, Hazel. Thank you for your review. Best wishes.
Lively website
Lively website. Easy to navigate and order. Speedy delivery and well wrapped soaps.
30 October 2025
Reply from Cosy Cottage
Thank you for your review, Judy. Best wishes!
Reply from Cosy Cottage
Hi Fran, thank you for your review! We hope you continue to enjoy our products. Best wishes.
Gorgeous Smelling Xmas Gifts
Products arrived promptly and smelled absolutely beautiful!
2 December 2025
Reply from Cosy Cottage
Thank you for your view, we're pleased you were happy with our products and service! Best wishes
Reply from Cosy Cottage
Thank you for your review, Gail. We're pleased you like our products.
Another purchase
Another purchase, well packaged and arrived safely. Cannot comment on items as gifts but are certain they will be good. As you products always are.
1 December 2025
Reply from Cosy Cottage
Thank you for your review. We hope they enjoyed their gift!
Reply from Cosy Cottage
Hello, thank you for your review. We're really pleased to hear you are happy with our service. Best wishes.
Reply from Cosy Cottage
We're really pleased you like our soaps, Michelle. Thank you for your review.
Really nice goods packed lovely
28 November 2025
Reply from Cosy Cottage
Thank you for your review, Margaret. We're pleased you like our products. Best wishes
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