Cosmobet Reviews 388

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast withdrawal process, with funds often hitting their accounts within 24 hours or the next working day. The site is generally considered easy to use, offering a good selection of games and slots, and some people find the verification process straightforward. Some users also report positive interactions with customer service, highlighting their helpfulness and quick support. However, some customers also noted significant issues with account verification, with uploaded proofs of address being deemed invalid. There are also complaints about customer service response times, with some experiencing long waits for live chat or no response to emails. A few other people also felt that the site has problems with game functionality and some reported issues with deposits being taken multiple times or unexpected charges. Additionally, a minority of people were dissatisfied with account closures and confiscated winnings without clear explanations.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting fast payouts and easy deposits and... See more

Website

Users describe ambiguous interactions with the website, with many reviewers expressing significant... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support agents as extremely... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising the wide variety of features, live... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick withdrawals,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Trying to verify my account and everything I’ve uploaded for proof of address is apparently invalid. I’m from UK so don’t get sent paper bank statements. I try to upload a screen shot but unacceptabl... See more

Company replied

Rated 3 out of 5 stars

i deposited £500 but they took £550 out, when i withdrew the money they took another 30£ from me, every time i contact a member of staff i am told they have no control over the " currency exchange "

Company replied

Rated 4 out of 5 stars

I can only talk about my experience. This is an online casino, you win some you lose some more, everyone knows that. All I want is a fair chance, have a gamble and not be scammed. So far I can say tha... See more

Company replied

Rated 2 out of 5 stars

I can't say it's a scam but it's far too suspicious, in my view. Withdrawal options contain many strange and unusual methods (SEPA, DODGECOIN), most of which require multiple "evidences of ident... See more

Company replied


Company details

  1. Casino

Written by the company

Welcome to Cosmobet – your all-in-one hub for online sports betting, casino games, mini games, and crypto-powered gaming. Whether you're chasing the thrill of live football, spinning reels on top slots, or making fast, secure transactions with cryptocurrency, Cosmobet delivers a seamless high-energy experience with huge rewards. New players can take advantage of our Sports Welcome Package offering a 150% bonus on your first deposit, a 100% bonus on your second, and an 80% bonus on your third. Prefer the casino? Our Casino Welcome Package matches those same bonus levels, giving you 330% in total across your first three deposits. Want even more? Go crypto and unlock a massive 380% Crypto Bonus, including 200% on your first crypto deposit, 100% on your second, and 80% on your third, using Bitcoin, Ethereum, or other popular coins. Cosmobet’s sportsbook features thousands of daily betting markets across football, basketball, tennis, eSports, and virtuals, plus dynamic live betting and real-time odds. Boost your returns with exclusive offers like 3=4 Free Bet and Progressive Betting, where more selections mean bigger payout multipliers. In our online casino, enjoy a wide selection of slots, roulette, blackjack, live dealers, mini games, crash games, and instant win titles from top-tier providers—all optimized for mobile, high RTP, and smooth performance. Payments are lightning-fast and secure, with full support for Visa, Mastercard, Skrill, Neteller, and crypto. Withdrawals via crypto are often processed within minutes. Cosmobet prioritizes safety, fair play, and responsible gaming, with tools to help you manage your limits. Our multilingual customer support is available 24/7 via live chat and email to assist with anything you need. Why choose Cosmobet? You get stacked welcome packages, exclusive crypto rewards, flexible banking, a global sportsbook, premium casino content, mini games, and non-stop entertainment. Join thousands of players worldwide and experience next-level online gaming at Cosmobet today.


Contact info

3.0

Average

TrustScore 3 out of 5

388 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

THE WORST CASINO

This is a fraudulent site. Made several deposit gave all relevant identity and had a £1511 balance. And wouldn’t let me withdraw. They stalled on identity verification. I gave passport, drivers license, brought a id citizen card and they still wouldn’t verify me. So I’m out of options. BEWARE PEOPLE ITS A SCAM.

28 March 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your review. We understand how important a smooth verification process is. Please note that identity checks are a legal requirement, and we must follow strict guidelines to ensure account security. If you’ve completed all requested steps and still face issues, we encourage you to reach out to our support team — we’re there to help.

Rated 1 out of 5 stars

just ripping your money

shittiest site to be known. i signed up got a bonus and the terms and conditions are so ripping like dude you need to bet 15 times the amount you have deposited and got the bonus for eg lets say you depo 40 and get 60 as bonus you need to bet 1500 in total before you can withdraw and in order to bet you need to bet min of 3 games with minimum odds of 1.3 or else you cannot even bet are you kidding me and if you signed up for bonus and cancelled it mid way they will take your stake amount and all the money you've won. Guys please stay away from these scammers

27 March 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. Our bonus offers are entirely optional and come with clearly stated terms and conditions, including wagering requirements, which are standard in the industry. We always recommend reading these before participating. If you have any questions or need help understanding them, our support team is here to assist.

Rated 5 out of 5 stars

Good odds

Always feels like the odds aren’t stacked against you and really fun slots, definitely one of the best

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Cosmobet is great to use as it’s got…

Cosmobet is great to use as it’s got loads of games to play and the reward you with promo codes on deposit Aswell as no deposit bonus codes Aswell so can get a feel for the casino and which games you like.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Used to enjoy Cosmobet but recently I…

Used to enjoy Cosmobet but recently I can't play any evolution games on there. They have disappeared and for the last couple weeks all live chat says is there are technical issues. Starting to think they've just got rid of the evolution live games for some reason, so started using chipstars instead, much better website

21 March 2025
Unprompted review
Rated 1 out of 5 stars

I recently had a very disappointing…

I recently had a very disappointing experience with this online casino that has left me feeling frustrated and cheated. After successfully winning £1950, I was shocked to find that the casino wiped my winnings without proper explanation. They claimed it was due to a bonus limit, even though the winnings came directly from my deposit balance, not from any bonuses.

Every time I reached out to their customer support for clarification, they seemed more interested in evading my questions than actually addressing my concerns. It felt like I was going in circles — they asked for various documents, which I submitted promptly, only to receive requests for more information each time. This constant back-and-forth was incredibly frustrating.

To make matters worse, when I pressed further about the legitimacy of their actions, they blocked me from their chat support. This is not how you treat customers, especially those who have been loyal and followed all the rules. I expected transparency and good customer service, but what I received was a series of roadblocks and a lack of accountability.

Overall, I would strongly advise anyone considering this site to proceed with caution. It's clear they have some serious issues regarding fairness and customer relations. My experience has been nothing short of disheartening. In light of this, they have yet to even process what winnings they say I am entitled to i am now in the process of filing with the Curacao egaming board.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Bad scammers

If you get 10.00 deposit put 10p a spin and then that's over 100 spins . No bonus rounds in 100 spins .

This site is an absolute scam.
Bye, never depositing again.

I'd suggest you do the same.

19 March 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for sharing your experience. We understand your frustration. Please note that all our games operate using certified Random Number Generators (RNGs) from licensed providers, ensuring fair and unbiased outcomes for every spin.

We’re always here if you'd like to reach out to support for more details.

Rated 1 out of 5 stars

Scam casino no good

Scam casino no good

11 March 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear you feel that way. Please note that Cosmobet operates under strict rules and licensed providers to ensure fairness and transparency at all times. If you’ve experienced any specific issue, we encourage you to contact our support team so we can look into it.

Rated 5 out of 5 stars

Great alternative casino/sportsbook

Great legit site. Recommended to me by a friend and I have been a member for over a year now. Never had an issue with any payouts, often good promotions and deposit bonuses. Not always top for odds but there is a minimal difference to the other major sports betting company.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend cosmobet.

The customer service is great and the website is brilliant. For sports there is a lot of markets you can bet on that you can’t on most other bookmakers.

I’ve never had any issues with any deposits and my withdrawals get processed within 24hrs.

Would definitely recommend others to use!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Verification took all but 2 minutes

Verification took all but 2 minutes, and withdraw was in my account within a few hours. I like the ability to add to my betslip after the bet has been placed also. No issues ever and a great customer service system who are very attentive.

20 February 2025
Unprompted review

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