Initially, I was surprised to see the product price change from 29 to 35 after logging in, and then an even higher total during checkout due to automatic currency conversion. However, customer su... See more
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Cosmetics Now™ is the premier online store for Make Up, Skin Care, Fragrance and Hair Care bargains. We sell all the top international designer brands at incredible discounts. Shop with confidence with our 100% Money Back Guarantee. We offer free Shipping on most items and dedicated customer Service.
Contact info
5/1-3 Compark Circuit, 3170, Mulgrave, Australia
- 1300 414 859
- info@cosmeticsnow.com
- cosmeticsnow.com
Replied to 29% of negative reviews
Typically replies within 1 week
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Such a great company to work with
Such a great company to work with. They are so efficient and easy to correspond with. Received my orders on time. Love them!
i bought a bottle of Penhaligon's…
i bought a bottle of Penhaligon's Helfti leather parfum 100mls for $140 less than any other retailer. It is one of the most beautiful perfumes anyone can wear. I was nervous about paying so much on line but i can within a week of my ordering. Will now be my preferred makeup and fragrance supplier. I have been using a company in Dubai, but now no more.
Great prices and arrived quickly
Great prices and arrived quickly! Can’t fault the service
Excellent
Came in timely fashion. I was kept up to date with progress of order and it came with Australia Post which is always a good and reliable carrier. I’ve been shopping with Cosmetics Now for years and product always excellent and best price I have found anywhere.
I ordered some products
I ordered some products, but they took quite a long time to arrive. However, I contacted customer support, and Ankur replied promptly. I received my products soon after, and they also gave me a refund for the delay.
Great communication with cosmetics now
Great communication with cosmetics now. Any questions were promptly answered and follow up as well.
Great store with easy and quick…
Great store with easy and quick cancellation if needed
Great service great product
Amazing service great customer service so quickly within the hour every time even changed my shipping address everything is perfection thank you will def use again
A very reliable company.
They have always been very reliable, quick to send whatever I've ordered, and it has always been accurate. with no surprises. I recently sent an e-mail asking for information, and it was replied to very promptly and helpfully.
Great
I really appreciate with your assist and your service, especially "Madhavi" to help me with my order. Professional service and well satisfaction.
My product was received in a timely…
My product was received in a timely manner and the ordering process was easy to follow. I will continue to order as necessary from this reliable company.
The service is fantastic.
The service is fantastic.. only complaint is I can’t get the parcels delivered if no one is available to sign.
I wish there was a way of approving for delivery without signature
Always happy with Cosmetics Now
I’ve used Cosmetics Now many times and have always been happy with the service and delivery. The prices are typically better than other online retailers and the loyalty points are fantastic. Ankur has been really helpful if I’ve ever needed to make a change.
Awesome Customer Service!
Madhavi and the Team were able to assist with my order/delivery query and update account details promptly
Delivery of products
Products pretty much arrive BEFORE I pay for the order. Just kidding...but great delivery. I've been waiting on a neck moisturiser as a birthday pressie but it missed her actual birthday. It was a product being shipped from O/S and I emailed asking for an indication on the delivery. I received a response within an hour and delivery would be [hopefully] by this coming weekend. My mate lives 1.5hrs away from me and is coming to mine to stay this weekend, and guess what.....the product arrived TODAY. Great work CN. Ask and ye shall receive. Lisa-Frankston
Prompt service provided.
I requested by email an approximate deliver date. Ankur replied promptly explaining the items ordered were still on transit from their supplier. Ankur has kept me informed and today my order was despatched. I have used this company before with no problems. Good service provided for this online purchase.
FRAUD!!!
FRAUD!!!! Sent me a fake perfume and will not give me a refund.
It smells completely different to the original (I still have some left from prev bottle). Never use this company. They are a fraud through and through.
Debaser perfume by D S & Durger.
Order number is 1-2368761

Reply from Cosmetics Now
Initially had trouble logging into the…
Initially had trouble logging into the website. A quick response from my email had me doing an order in no time. Quick, professional, very happy
Very happy, will buy from them again
I’ve bought from this site a number of times and have never had any issues. This time I bought a bottle of K18 hair mask and the price was better than what I found on other sites. Very happy.
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