Things started out "rocky" with CosmeticRx because I could not figure out how to "turn off" subscription $299/month charges and shipments of Tirzepatide. I had purchased a starter month vial (2.25mg/... See more
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Review summary
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Sent a coupon code and then didn’t…
Sent a coupon code and then didn’t honor it with some flimsy excuse it was for new customers only - when it clearly was sent to returning customers and even had the wording in the email for returning customers
Waited almost a week for them just to call and say they can’t honor it
Very hard to reach them
Very hard to reach them. They do not respond to my emails nor do they respond to my messages in the chat.
Non existent customer service
I had purchased groupon discount for Tirzepatide and had been delivered to the wrong address ( I have given my address). I have filed complaint to FedEx and reach out to the Cosmeticrx via emails and messages ( login account) but haven't heard anything in a week. Nothing but silence.
Everything was nice and easy
Everything was nice and easy, consultation was great and the Dr. was very nice. Great first time experience.
Ordering was easy
Ordering was easy! The rep was very prompt & knowledgeable when answering questions/concerns about my order. Thanks again! 10/28/2025.
I had a good experience ordering
I had a good experience ordering. And the pricing is great! Melissa in customer experience is very friendly and helpful! I'll keep using their service.
Overall great experience
Overall great experience, the team reached out in less than 24 hours and got the consultation done, and everything shipped the same day
Love site was easy to navigate and the…
Love site was easy to navigate and the representative was really nice and helpful.
Ordering was really easy
Ordering was really easy! Easy to get a hold of a representative and quick response
Great experience
I had such a great experience with CosmeticRx. The website was super easy to navigate. The process to obtain my prescription was straightforward, and the consultation was quick but thorough. My order was approved and shipped promptly, and I received updates every step of the way. Everything arrived exactly as expected. I really appreciate how seamless the whole process was. It made what could have been complicated feel effortless. Highly recommend!
Personalized customer care and quick…
Personalized customer care and quick response time! Thrilled with the service. Thanks.
Ordered the Groupon for the tirzepatide…
Ordered the Groupon for the tirzepatide last night, submitted my answers for the MD consultation right after. Consultation was completed within the next 2 hours, medication prescribed. Very easy and straight forward process.
Easy to order
Easy to order, order was filled quickly, follow up/consultation call were quick and easy and very informative. Highly recommend.
Seamless Process, quick and easy
Reviewing on 10/28. Purchased a Groupon for Cosmeticrx and so far it has been seamless! Purchased on 10/27 and it was quick processing. I appreciate Melissa for contacting me to update me on the process and explain everything in detail. Haven’t received the medication yet but so far so good!
The process was done so quickly
The process was done so quickly. Very easy and quick responses. My medicine shipped within 24hrs
Whole process was quick
Whole process was quick. The representative, Melissa was informative & nice
The experience so far was…
The experience so far was straightforward and easy to navigate. And everyone has been so helpful and also done things in a timely manner that is satisfying to see.
Very quick getting back to me
Very quick getting back to me. Super helpful on helping me get the lowest price and fix a problem I had with a double order (my fault).
Less than 24: Groupon to Order process
Ordered a Groupon and signed up for my weight loss prescription through the web. Easy to sign in and set up my profile and health information. By the morning, the doctor reviewed and was immediately set up. A customer service was in contact that afternoon to walk me through the details. Less than 24 hours I was set up and ready to go.
Filled out my profile and was approved…
Filled out my profile and was approved within an hour. I am very excited to start my weight-loss journey with such a low start up commitment!
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