Cosmetic Couture College Reviews 

139
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional practitioners for making treatments exceptionally comfortable and explaining all procedures in detail. Many visitors also highlight the exceptionally high quality of the services, noting the welcoming environment and the wonderful results achieved across various aesthetic procedures. Some reviewers were not happy with the training courses, mentioning disappointing educational experiences, communication hurdles, and long waits for practical sessions. Additionally, a few people noted that certain specific treatments did not produce their desired outcomes or presented some challenges during the recovery process.

What people talk about most

Staff

Users describe positive interactions with staff, noting that team members are professional, considerate, and... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the lovely staff who take... See more

User experience

Consumers find user experience to be positive, highlighting welcoming staff, professional treatments, and a... See more

Product

Clients share positive opinions on product quality, frequently praising the amazing treatments and stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Isabella was really helpful at our CCJ training course today. She demonstrated various techniques as to how we can treat the cheeks, chin and jaw effectively whilst bearing each clients facial anato... See more

Rated 5 out of 5 stars

Came in today to be a model for Endopulse and it was overseen by Kyle. Such a good experience from walking through to reception met by the lovely Dean to taking my appointment with Kyle. Kyle was rea... See more

Rated 5 out of 5 stars

Yesterday I had the pleasure of attending a masterclass with Dr G at cosmetic couture. His expertise is outstanding and as ive had problems with injectable in the past I was quite nervous ! He took... See more

Company replied

Rated 5 out of 5 stars

Staff very friendly. The receptionist Kara Mcarthy is so helpful in every way. Cathy Mcarthy makes you feel very at ease and comfortable. I would highly recommend cosmetic couture 💯


Company details

  1. Charter School
  2. also in
  3. Beauty School

Written by the company

Cosmetic Couture: Your Pathway to Success! 🌟 Cosmetic Couture has earned its reputation as a trailblazer in the field of aesthetic training, consistently delivering unparalleled excellence and innovation in education. With a legacy spanning years of dedication to empowering individuals in the aesthetics industry, we pride ourselves on being at the forefront of cutting-edge training methodologies and industry advancements. 🌟 Our commitment to excellence is reflected in the numerous accolades we've received, including being voted the No.1 Training Provider in 2021 and 2022, as well as securing the esteemed Client Experience Award in 2022 and 2023. These accolades serve as a testament to our unwavering dedication to providing the highest quality education and ensuring an exceptional experience for each and every one of our students. 🏆 At Cosmetic Couture, we understand that the journey to success in the aesthetics industry requires more than just technical skills – it demands a comprehensive understanding of industry standards, regulatory requirements, and the latest advancements in technology and techniques. That's why our pathway courses are meticulously crafted to equip our students with the knowledge, skills, and confidence needed to thrive in this dynamic and rapidly evolving field. 💼 Located at 2b Southstage Michigan Avenue, Manchester, United Kingdom, our state-of-the-art training facility provides the perfect environment for learning and growth. From regulated qualifications to hands-on practical training, we offer a diverse range of courses designed to cater to the unique needs and aspirations of our students. 🏢 Whether you're an aspiring practitioner looking to kickstart your career in aesthetics or a seasoned professional seeking to expand your skill set, Cosmetic Couture is here to support you every step of the way. Join us on your journey to success and unlock your full potential with Cosmetic Couture – where excellence meets opportunity. 🚀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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1-star

No recent history of asking for reviews

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Replied to 71% of negative reviews

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4.4

All reviews

(139)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was fortunate enough to have Dean

I was fortunate enough to have Dean, today, whom immediately put me at my ease.
Dean is super efficient, supportive and knowledgeable. He understood my requirements and carried them out with professional care.
Dean has a warm, relaxing personality, which makes the client feel comfortable.
A total credit to the company as a representative of their brand.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy to have taken the laser…

I am very happy to have taken the laser hair removal course with Lorraine. She is a great professional and a very good teacher. She made sure l understood the main points of the course. I am very happy with her. I
highly recommend her.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

An Incredible Training Experience at Cosmetic Couture!

I’ve completed multiple CPD training courses with Cosmetic Couture and the experience has been nothing short of amazing. Every session has been professionally delivered by friendly, knowledgeable tutors who are genuinely passionate about aesthetics and eager to help you grow.

What really stands out is the hands-on learning — there are always models available to practice on, which has boosted my confidence and skills massively. I’m currently progressing through my Levels with them, and the structure and support make it the perfect place to continue upskilling.

The office staff are incredibly responsive and helpful with any queries or admin needs — everything is handled efficiently and professionally.

Whether you’re just starting out or looking to advance your career in the aesthetics industry, Cosmetic Couture is absolutely the place to be. I highly recommend it!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing CO2 fractional laser treatment with Lorraine

I have had CO2 fractional laser twice now with the amazing Lorraine and I am so pleased with it!
Lorraine is so kind and professional and totally put me at ease, explained everything so well.
My skin is so much smoother and I definitely look younger and fresher.
I had a couple of days downtime , had the laser Friday and went to work on Monday . It’s an amazing treatment.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience – Highly Recommend!

I’ve been using this company for a while now and they’ve been absolutely unreal. The team is incredibly friendly, thorough, and supportive throughout every step. I’ve completed several courses with them and have been genuinely impressed each time.

Heather and Tony have been my instructors so far, and they are both lovely, approachable, and knowledgeable. They make sure you feel comfortable and reassured constantly, which really helps boost your confidence.

I’m genuinely pleased with my experience and would highly recommend this company to anyone looking for quality training and a welcoming environment.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

TONY COSMETICS COTURE

I have nothing but good things to say about this company! I had my Botox done by Tony one of the practitioners there & I cannot recommend her enough, she’s very professional and super thorough in what she does. She sat me down and explained the procedure and the after-care perfectly. It was completely painless & the results are amazing by far one of the best practitioners I’ve ever been with!!! All the staff there are very welcoming and very professional. 1000% recommend.

9 July 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you so much for your amazing review! We're delighted to hear that you had such a great experience with Toni. She truly takes pride in providing detailed, personalized care, and we’re glad it made a difference for you. It’s wonderful to know that you felt comfortable, well-informed, and are loving your results! We’ll be sure to share your kind words with the entire team — we really appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

Highly recommend

I have been today for Co2 laser treatment as a model, which was overseen by Lorraine. From walking in to the lovely Dean on reception to the practitioner and trainee and all staff were lovely and friendly. From start to finish they we very informative about the procedure and very professional. Would recommend them to anyone I’ll be back for more 😊

13 July 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you so much for your lovely review! We're thrilled to hear that you had such a positive experience during your CO2 laser treatment. It means a lot to us that you felt welcomed and well-informed from start to finish. Dean, Lorraine, and the entire team will be so pleased to hear your kind words. We look forward to seeing you again soon

Rated 1 out of 5 stars

I would strongly advice to avoid this…

I would strongly advice to avoid this company after signing up to there qualifi level 4 5 and 7 I was given a start date for my course after chasing them for weeks, then that start day came and went no induction, no working online plat form for online learning. I was promised another start date then they started ignoring my emails and not returning calls
Especially when asking for a refund,
Eventually I was offered to join a course that had already started weeks ago which didn’t send right or fair so again I requested a refund and got ignored
After taking them to a small claims court and winning the case they 3 months later still haven’t refunded my money
Please be very wary of this training centre

Please note the reply from cosmetic couture is untrue
They have had a copy of the court judgement
The had a request in writing, by email and by phone more then once for a refund, qualifi contacted them directly trying to sort out a start date that never appeared
It’s a shame that some who is so vocal on instragram and social media about support best practice and non medics feels the need to wrongly obtain money from people within the industry trying to improve themself
I will happily send the evidence of my copy of the court judgement that you are apparently unaware of

25 February 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations.

However, we would like to clarify a few important points:

1. Course Start Dates & Communication: Our team works diligently to provide accurate course start dates and to maintain regular communication with all learners. While occasional scheduling adjustments may occur, these are always communicated to students in advance. We regret if there was any misunderstanding in your case.

2. Refund Process: Our refund policy is clearly outlined during enrolment, and we take all refund requests seriously. We are not aware of any unresolved court-related matters involving a student from the relevant period. If there was a delay, we sincerely apologise and would welcome the opportunity to resolve it promptly if you contact us directly.
3. Support & Accountability:
Our records indicate that communication was maintained and support was offered throughout your inquiry. We strive to resolve issues fairly and professionally, and we encourage all students to work with us directly for the most efficient resolution.

We are proud to have supported many learners successfully, and we remain committed to upholding the quality and integrity of our training services. We regret that your experience has not reflected this and are happy to revisit the situation with you directly if you are open to a constructive dialogue.

Thank you

Rated 5 out of 5 stars

I recommend the academy because they…

I recommend the academy because they are very professional and friendly. All treatments include the option to model, just like with the professionals. They take good care of you, and I've always had positive results.

22 June 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you for your lovely review, we look forward to seeing you soon.

Rated 5 out of 5 stars

Amazing academy

It's an academy I fully trust. The staff is very friendly. Paige explains the treatments to you at the reception desk. The practitioners are experts and always support their students. I've been attending the academy in Manchester for years, and they offer new treatments every year.

22 June 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you feel confident in our team and the treatments we offer. Paige and all of our practitioners will be so pleased to hear your kind words. Supporting our students while providing a great experience for our clients is something we take pride in, and it’s lovely to know that it shows. We truly value your ongoing support and look forward to welcoming you back for more exciting new treatments in the future!

Rated 5 out of 5 stars

Thrilled with my treatments

Nurse Heather is so reassuring and professional and her skills and expertise are excellent. I am absolutely thrilled with my results and will be returning very soon. Thanks Heather xxx

20 June 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

Thank you so much for your lovely feedback! We're so happy to hear that you had such a positive experience with Nurse Heather. Her professionalism, expertise, and reassuring nature are truly valued by both our team and clients, and she'll be over the moon to hear your kind words. We're thrilled you're so happy with your results and look forward to welcoming you back very soon!

Rated 5 out of 5 stars

Excellent from start to finish, very professional and welcoming

I was a model for Endolift / Endopulse procedure. Kyle was showing the other students how it was done correctly all very professional, and informative, I felt little faint not because it hurt i think my anxiety got the better of me . They stopped my procedure and and were very compassionate, gave me water and did not make me feel rushed at all and made sure I was OK before they continued. They were all so nice and welcoming . When the procedure had finished and my face had been cleaned over I got up to look at the results and instantly could see a huge difference, I am excited to see on going results over the next few weeks / months .Very happy with the whole experience. Thank you to all of you , see you soon .

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff

Got my lips dissolved 4/5 weeks ago by Kyle who was lovely. When getting them refilled I got them done by Heather, she was amazing such a lovely person. Makes you feel calm throughout the whole procedure and is very caring. Would recommend them both x

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could ⸻


⸻

⭐☆☆☆☆
Unprofessional, Poor Results, and Zero Accountability

I used to come here regularly and even recommended this place to friends — but after this experience, they’ll never see me again, and neither will the people I referred.

I had nose filler done and it looked wrong straight away — not due to swelling or settling, but because of how it was injected. I raised my concerns and two weeks later got a call, but instead of listening, the person just talked over me and insisted I’d need to pay £150 to have it dissolved. I barely got a word in, so I followed up and explained again: the filler wasn’t “different over time” — it looked off from the start.

The most frustrating part is that the practitioner took absolutely no responsibility for the outcome. I was told someone would call me back to discuss things properly. It’s now been over three weeks and I’ve heard nothing. No follow-up, no concern — just silence.

I’ve since had a second opinion and was told the filler was very poorly done. This place clearly cares more about taking your money and rushing through appointments than about doing good work or treating clients with respect.

Do yourself a favour and go somewhere that values quality and accountability.

16 March 2025
Unprompted review
Cosmetic Couture College logo

Reply from Cosmetic Couture College

We are truly sorry to hear that your recent experience with us did not meet your expectations. At Cosmetic Couture, we strive to provide the highest standards of care and customer service, so it is concerning to read about your dissatisfaction. We take all concerns seriously and would never want clients to feel unheard or unsupported.

We understand your frustration regarding the outcome of your treatment and your subsequent experience. While results can vary and some treatments do require follow up or adjustments, it is never our intention to rush appointments or disregard any concerns.

We have tired to contact you multiple times to discuss a resolution with you directly.

Thank you
Cosmetic Couture

Rated 5 out of 5 stars

I have had a weekend training for lots…

I have had a weekend training for lots of my courses at cosmetic couture on 20th April to 21st April 2025.. I would like to say both Jane and Heather have been absolutely fantastic greatest teachers they have taught me so thoroughly I really appreciate it! Am so greatful thankyou so much again for the kindness and everything taught by the two 🙏I feel ready to start my own treatments after training from these two individuals. I was given enough models to practice on . I was provided a accomandation as the day was rescheduled but they trained on Easter Sunday and Monday!! Which am really greatful for! I have no negative feedback atall. I was given best training! Was treated very well from start to end . I will be coming back for my level 7 soon . Thankyou again for the fantastic training .

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Have been to cosmetic couture…

Have been to cosmetic couture previously over the years, but most recently twice in the last few weeks, Heather, Jane and Michelle are all great, very experienced Practitioners, make you feel welcome and give you realistic expectations. Would definitely recommend using these ladies

21 April 2025
Unprompted review
Rated 5 out of 5 stars

I first trained with cosmetic couture…

I first trained with cosmetic couture when I started my journey into aesthetics.
They was fantastic then and the aftercare I have experienced from student support is second to none.
I have just very recently completed a one to one session with Jenny WOW she was incredible! From start to finish her knowledge her passion, her kindness in teaching was just brilliant I took so very much from the session.
We was back to back with models I had six faces to work on and fore filled my criteria and more.
I would also like to highlight how wonderful Cathy has been to me too.
Knowledgeable incredibly helpful gone above and beyond for me.
Tutors and student support are fabulous.
Feel very lucky this is my training academy.
CC provides a safe space and work hub for like minded aesthetic practitioners.
Thank you all so much.
Katie
Xx

21 March 2025
Unprompted review
Rated 5 out of 5 stars

first time lip filler

went and got lip injections for the first time by heather who was absolutely lovely. I was slightly nervous as it was my first time, and asked for a natural look and she didn’t pressure me into getting any more than I wanted. would absolutely go back again :)

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Dear Cosmetic Couture Team

Dear Cosmetic Couture Team, especially Michele,

I booked the courses on May 4th, 5th, and 7th and completed the online course in January. Subsequently, I visited your clinic and training facilities in Manchester. My expectations were exceeded.

Michele, the tutor at Cosmetic Couture, taught me so much – both theoretically and practically. Gaining self-confidence and being able to implement it in practice were particularly valuable for me. I cannot thank you enough for that. From the bottom of my heart, thank you, Michele, and the entire Cosmetic Couture Team.

I will definitely continue to work on my practice and further qualify myself. A big kiss and a warm hug to the whole team: Toni❤️Heather❤️, and of course, especially, Michele❤️🙏
Aferdita

5 February 2025
Unprompted review

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