Coshd Reviews 336

I love their cosplays, they send exactly what it shows on the description. Totally recommend the store. Also very good service

Everything went well and good costumer service

Great cosplay selection and easy to order from. Everything arrived on time and looked great!

DO NOT USE THIS COMPANY!

A month has now passed and I have not received my parcel, they used Yodel to deliver it who left it on my doorstep (“in a safe place as instructed”) this was certainly not my instruction.

They are waiting on Yodels “investigation” and refusing to issue a refund. Spent £60 to receive absolutely nothing and had to go and spend more cash elsewhere.

Terrible company and terrible quality costumes, I had ordered a costume and cancelled it 25 minutes later as my girlfriend had already ordered me it without telling me but they decided to ship it out anyway without reading my cancellation email which was sent 25 mins after my order and now when I’m trying to refund it they are offering me 10% back even though their policy says if u cancel within 24hours you will get a full refund I have been emailing back and forth and they have been useless the whole time aswell as when I got my suit the mask was massive and didn’t fit anyone in my household as it was too big for everyone they are a joke and I would reccomend everyone to go somewhere else for their costumes.

I ordered something with 24 hour processing time and I had received no reply or notification over a week later. I emailed to see if it had been shipped or not but another item was not 24 hour processing and therefore they didn’t send out the other part of the order. When I requested a refund my item had magically been shipped out. The shipping is ridiculously expensive for 5-8 day shipping it should be next day delivery for £20. The costumes are also stated to be custom made but are not tailored specifically to you there is a range of sizes and you pick a size just like you would in primark meaning they can sell them to anyone else who chooses that size so their refund policy is just as ridiculous. Better off buying elsewhere

Ordered a costume and wig bundle and received part of the costume (the wig) within days of ordering. After messaging regarding the whereabouts of the rest of my costume they replied saying it would be speeded up. Around a week later I get another message to say it wasn't gonna turn up in time and could have %10 off if waited or could refund. Obviously opted for a refund. When the refund came through I only got part of what I paid. Missing (£18) Messaged to enquire why and how to return the no longer needed unused wig. Turns out I have to pay the return costs to shanghai China and also must be received within a deadline of 2weeks of receiving the item. Unfortunately that deadline is useless when your told to wait for the remainder of your costume. And secondly it's going to cost me more to return the item. Yet this item turned up within a week of ordering, But I'm told to return to China.
Bad bussiness.
Bad customer service.
Definitely wouldn't reccomend!

Placed a order on the 17th knowing that it's cutting it short for comic con the 25th. Ensured I picked a 24hr item to try and make sure I could increases the chances of me getting my item on time considering I spent £20 as well on delivery.
As soon as I saw it was Yodel , I knew I wasn't going to get my item in time and to no surprise it arrived on the day of comic con.
I don't understand how you can expect people to spend £20!!! On delivery(fast shipping) and you use Yodel of all companies for a delivery fee as high as that.

I’m very disappointed with my experience shopping with Coshduk. While the costume quality is good, the customer service and refund policy are extremely poor.

I spent nearly £70 on two costumes, but only one arrived initially. After contacting customer service about the missing item, they eventually shipped the second costume — but it arrived far too late, and I had to purchase another costume elsewhere in the meantime, costing me even more money.

Since the original costume from Coshduk was never worn or tried on, I requested to return it for a refund. I followed their stated process by emailing for return details, but the response I received was very disappointing. I was told that returning the item would be “expensive” and was instead offered only a 10% refund, with the suggestion that I try to sell the costume on Gumtree or eBay.

After declining that offer, I received another unhelpful reply that seemed focused on finding every possible loophole to avoid accepting a return. They then offered just a 20% refund instead.

This level of customer service is unacceptable. I paid in good faith, followed their process, and simply wanted to return an unused item that arrived too late. Instead, I’ve been met with dismissive responses and inadequate refund offers.

My recommendation would be to order a costume from another retailer — one that offers a fair return and refund policy, unlike this company.

It’s actually really nice I bought the Avengers 4: Endgame Steve Rogers Captain America Cosplay Costume and the costume is nice the star on the front is metal and so is the back of the brown arm thing (that goes around the arms and rests on the shoulder and back) and the front of the belt but the only thing wrong for me is the gloves I’m pretty sure there made for people with bigger hands but there not the worst just a few loose threads I need to cut off but overall the cosplay is nice and came a few days early (was supposed to arrive on the 23rd - 24th but got it on the 20th of October) and I ordered it on October 14th so it came within a week or so

Good website, good team behind it. Difficulties in understanding the processing / delivery times. Promptly refunded when I found out I would not receive one of my two items in time. Communication could have been better about the original delay, such as a check in email to let me know what is happening but the company has addressed my concerns. Overall, I would order again but I need to check the details closer.

Everything went well, the package was delivery safe and sound. The quality of the cosplay is pretty much like the as the ad. You can find me wearing it on my ig page ( @soh.cosplay )

Excellent communication, I collaborated with them, they treated me very well, the quality of my She-Ra cosplay was very good, it came with the head, arms and cape accessories, that was great! Quick shipping.

I ordered a Cloud Strife cosplay, which arrived within 8 days (a lot faster than expected). Everything fit perfectly. It doesn't feel cheap or tacky. Looking forward to wearing this at Halloween and Comicon

I bought an Anakin costume from the company on the 27th of September. I had a hard time finding a western company that sells them for under £200, so I decided to go with this one since it was the only one where I actually saw people physically wearing the costume.

After ordering, I emailed them multiple times because of the reviews saying they don’t respond. I ended up receiving three different emails reassuring me that it would arrive on time (by Halloween). It was shipped on the 2nd of October, so hopefully it won’t have any issues arriving.

I don’t think the reviews are fake—just be prepared. Maybe I just got lucky, but we’ll see.

Ordered end of August. Had no communication or updates until I emailed for an update 4 weeks later. Apparently they were still 'processing the order' ended up canceling the order! terrible service, terrible communication wouldn't recommend and wouldn't order again.

The quality of the wig was horrible, it didnt look anything like the picture. It came as a tangled mess, It was also very uneven and the hair was falling out. There was also matting at the back which resulted in the wig being unusable even if i were to cut the hairstyle myself.
They have since given me a full refund for the wig. However, I would not order from this website as the quality does not match their prices. The costume clothing quality is fine, but the wigs are just not worth the trouble.

My experience with them as been great. For the price the costumes are pretty good. An affordable option for those that want to cosplay without investing too much into it.

the cosplay is of excellent quality and seems to be made to measure my body, which I say were also quick in the expedition, available immediately to every message sent and super kind, thank you very much

The costume quality was really good and the prices were fair. Delivery was quick.
I will definitely be buying more costumes from them.
Please Coshd, add more star trek costumes to your range and I will happily part with more money.