Cosatto Deutschland Reviews 558

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We are very happy that our kid is finally comfortable in his seat. The seat goes 360, can move him around if he’s bored, seating is comfortable and can be adjusted upon height. Colors are nice,... See more

Company replied

Rated 5 out of 5 stars

We repurchased the Cosatto Yo! travel stroller after misplacing our first one while on holidays. It arrived within 4 days of ordering and we were very impressed with it. Then we lost one of the strap... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with Cosatto Giggle 4 whole equipment. The design is adorable and the stroller seems light and easy to use. I also want to praise efficient customer service, since Edith responded... See more

Company replied

Rated 1 out of 5 stars

The service is really bad. For the past two weeks I have sent three emails, asking for the return label but there's no answers at all even though on the website they promised that any requests will be... See more

Company replied

Company details

  1. Baby Store

About Cosatto Deutschland

Written by the company

Cosatto – Babyprodukte mit Persönlichkeit!

Bei Cosatto glauben wir, dass Babyprodukte mehr können als nur praktisch sein –
sie können richtig Spaß machen!

Wir sind eine Marke, die Buggys, Kombikinderwagen, Autositze, Hochstühle und Zubehör
mit fröhlichen Farben, wilden Mustern und cleverem Design kombiniert.

Unsere Mission? Eltern das Leben leichter machen – mit Produkten, die sicher, bequem
und super einfach zu handhaben sind.

Jedes Produkt wird gründlich getestet, damit ihr euch entspannt zurücklehnen könnt.

Und weil wir wissen, dass Kinder bunt denken, gestalten wir unsere Designs genauso –
ob mit Dinos, Einhörnern oder Sternenhimmel.

Von der ersten Fahrt im Autositz bis zum ersten Ausflug im Buggy:
Cosatto begleitet euch mit Style, Herz und Humor.

Willkommen in der kunterbunten Cosatto-Welt – schön, dass ihr da seid!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

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Rated 5 out of 5 stars

Love the chair

Love the chair, the print, the light weight and that it is easy and foldable!

Arrived only a few days after I ordered it.

I truly loves this chair and so does my son!

24 March 2026
Cosatto Deutschland logo

Reply from Cosatto Deutschland

We're happy to hear that you and your son love the chair! We appreciate your positive feedback regarding the print, lightweight design, and easy foldability. Thanks for sharing!

Rated 5 out of 5 stars

Everything is great

Everything is great. I can't be more than happy :)

20 March 2026
Cosatto Deutschland logo

Reply from Cosatto Deutschland

We're happy to hear that everything is great, and we appreciate your positive feedback. Thank you for sharing your wonderful experience with us!

Rated 5 out of 5 stars

Thank you so much for Jess today…

Thank you so much for Jess today helping me with my WOW 3 pram straps. She went through everything with me and reassured me. Amazing customer service from her she went above and beyond.

5 February 2026
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

We're happy to hear that you had such a positive experience. We appreciate you acknowledging the assistance you received with your pram straps. It's great to know that the support provided was helpful and reassuring!

Rated 5 out of 5 stars

Comfortable seat

We are very happy that our kid is finally comfortable in his seat.

The seat goes 360, can move him around if he’s bored, seating is comfortable and can be adjusted upon height.

Colors are nice, material of the seat is not really cheap, safety is high, seat belt is strong both shoulders and hips trap.

5 January 2026
Cosatto Deutschland logo

Reply from Cosatto Deutschland

We’re so happy to hear that your little one is finally comfortable in his seat!
It’s great to know you’re enjoying the 360° rotation and the adjustable seating—it’s designed exactly for those moments when they want a change of view. We’re also delighted that you appreciate the colours, quality materials, and the high safety standards, especially the strong shoulder and hip belts.
Thank you so much for sharing your experience! 💛

Rated 5 out of 5 stars

We love itttttt💖

We love itttttt💖

21 November 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

What a joy to read your message! We’re very happy to hear that you’re enjoying it 💖

Rated 5 out of 5 stars

Help with guarantee

Mrs Edith was very helpful. She helped me with my guarantee and the result is satysfying for me. So many thanks to you!

3 November 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

We're happy to hear that the guarantee assistance was helpful and that you are satisfied with the outcome. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Excellent price for a very good…

Excellent price for a very good product. Beautiful design. Fast delivery.

22 September 2025
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Reply from Cosatto Deutschland

We're happy to hear that you find our product a great value! We appreciate your feedback regarding the beautiful design and fast delivery.

Rated 5 out of 5 stars

Quick and easy

The process of choosing and purchasing the set was quite easy and straightforward.

18 August 2025
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Reply from Cosatto Deutschland

We're happy to hear that the selection and purchase process was easy and straightforward for you. Thank you for your positive feedback!🥰

Rated 5 out of 5 stars

Quality products and excellent customer service

We repurchased the Cosatto Yo! travel stroller after misplacing our first one while on holidays. It arrived within 4 days of ordering and we were very impressed with it. Then we lost one of the strap cushions so we emailed customer service to see if we could repurchase replacement straps. Edith responded within minutes and shipped us a fresh pair of strap cushions, free of charge, that arrived after a few days. We were impressed with the quality of the stroller but were blown away by the customer service provided by Edith. Based on the stroller quality and this interaction I would highly recommend Cosatto as a brand.

4 September 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Hello Ann Marie,🤍💛
Thank you so much for your wonderful message. I’m delighted to hear that you’re enjoying your Cosatto Yo! travel stroller again and that the replacement strap cushions reached you quickly. It’s always my pleasure to help, and your kind words about both the product quality and our service mean a lot.
We’re so grateful for your recommendation and for taking the time to share your experience. Knowing that you are happy with both the stroller and the support you’ve received really makes our day.
If there’s ever anything else you need, please don’t hesitate to reach out.

Rated 1 out of 5 stars

High risk product to be avoided and bad attitude

I strongly don’t recommend this producer and their products due to their attitude. Very unsafe experience, the stroller is not fully secure as the baby has risk to fall from behind in the reclined position. When I informed the producer about the problem they stopped answering and ghosted me. You don’t buy a stroller with the risk of deadly fall. And it’s not the way to do business.
The stroller Woosh Oxford with the foxes design was bought in April and delivered to the address in France. The producer now pretends this purchase is not in their system, so basically we are left alone to deal with the problem, and even this current review they want to count as not trustworthy. Nice customer service.

The key problem of this stroller is that in the reclined position with the safety belts on the baby manages to push the back wall by the head in the way the head sticks out of the stroller as the back wall is attached to nothing! So all of a sudden when walking you get the head of your baby stuck out of the stroller, wow! What an invention! I have shared the photos of this scary situation which has nothing to do with safety. Now the producer says that literally safety is not based on the back wall construction, however it’s the first time ever I see such a reckless solution when it comes to the goods for kids. Never buy anything from Cosatto.

25 August 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Updates -
Thank you for providing your information we have followed up with an email today
I can see we have been in communication with you about the issue raised on your Woosh stroller
The hood fabric is not a safety feature of the pram, and is not intended as such, the safety features that keep little one secure are the 5point harness
Thank you


Thank you for taking the time to share your feedback. We are very concerned to read about your experience, as the safety of children is our top priority. We take any report of a potential issue with our products extremely seriously.

Unfortunately, we have not been able to locate your case in our system based on the information provided here. To help us investigate fully and support you directly, could you please respond to the request for your details - email and name in order for us to identify your previous communications and product you have

We want to reassure you and other customers that all of our strollers are rigorously tested to meet international safety standards. That said, if there is any issue with your product, we want to resolve it as quickly as possible.

We look forward to hearing from you so we can assist further.

Rated 5 out of 5 stars

Adjustment lever issue in car seat

We had a problem with our car seat. They immediately arranged everything to ship the seat back to check for the issue and when nothing worked they sent me a new one as a replacement. Thank you so much Edith for this smooth process and your support throughout.

19 June 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind words! I'm truly glad I could assist and that everything was sorted out smoothly in the end. It means a lot to know you felt supported throughout the process that's exactly what we're here for.
If you ever need anything in the future, don’t hesitate to reach out. Wishing you and your little one all the best with your new car seat!💖😊

Rated 5 out of 5 stars

We ordered the Wow 3 Complete Set…

We ordered the Wow 3 Complete Set (Bureau), it looks amazing we're simply happy.

Thank you so much for your great support Edith.

5 June 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind words! We’re absolutely delighted to hear that you’re happy with your Wow 3 Complete Set in Bureau – it’s a beautiful choice, and it’s wonderful to know it made such a great impression.
It was a real pleasure supporting you, and I’m here anytime you need help or have any questions down the line.
Wishing you lots of lovely adventures with your new Cosatto set!💖🎉🍼

Rated 5 out of 5 stars

Just a big wooOooOoooOow

What's better then a high quality stroller for your precious baby ? High quality service as well! First I have to say that the quality of the stroller is amazing. Even better are the designs and my boy loves it.

Unfortunately I lost the safety bar and couldn't find it anymore.

I wrote the support.. and met another Hugh quality part of the company:

Edith! :) not only has she been incredibly kind. Without hesitation she send me the missing part and it arrived in lightning ⚡ speed.

Thank you Edith :-) you made my experience complete ✅

If you are looking for something unique as your baby 🐥 I can definitely recommend this company and their products plus the super support

I gonna have a other child to buy more products :p

Thank you so much

5 June 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Hello 😊

Thank you so much for your incredibly kind words — your message truly made my day! It means the world to us to know you’re happy not only with the stroller but also with the support you received 💛

I’m so glad we could get the missing safety bar to you quickly and that your little boy is enjoying his stylish ride 🐥✨

If you ever need anything in the future — whether it’s help, advice, or just a chat — I’m always here for you. And if baby number two comes along... we’ll be ready for you with more Cosatto magic! 😄
Thank you again for your trust and lovely feedback 💫

Rated 5 out of 5 stars

I bought Car Seat and I am really happy…

I bought Car Seat and I am really happy to have finally seat that I can take everywhere. I just wish to find it 3 years ago. Also Cosatto has amazing client service. Edith helped me a lot!

30 May 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind words! We're absolutely delighted to hear that you're enjoying your Cosatto car seat and that it's made such a difference for you — even if you wish you'd found it sooner!
It truly means a lot to know that you’re happy with both the product and the service. I’m especially glad I could help — thank you for the special mention!
If you ever need anything else, we’re just a message away.💖💖

Rated 5 out of 5 stars

Everything ok

Everything ok

7 May 2025
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Great to hear that everything is okay! 😊
If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

I am very satisfied with Cosatto Giggle…

I am very satisfied with Cosatto Giggle 4 whole equipment. The design is adorable and the stroller seems light and easy to use. I also want to praise efficient customer service, since Edith responded quickly on my requests and helped me with the product guarantee registration. Big thanx to her professionalism and kindness. 🫶

26 May 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind words and wonderful feedback about the Cosatto Giggle 4 and our customer service. I’m delighted to hear that you are pleased with the design and ease of use, and that we could assist you effectively. Your satisfaction means a lot to us, and it was a pleasure to help you. If you ever need any further assistance, please don’t hesitate to reach out.💖💖

Rated 5 out of 5 stars

The order was the same like on the…

The order was the same like on the description now is just to trying on this days but looks everything perfect. Thanks Cosatto

5 May 2025
Unprompted review
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind message — we're so happy to hear that everything looks perfect and that you're trying it out! If you need any help or have questions while using your new Cosatto product, just let us know.
We hope you enjoy every moment with it!💖🤗

Rated 5 out of 5 stars

Great choice!

The shipping was great and within the deadline. Also the product is amazing, has great quality and is very practical!
I recommend :)

16 April 2025
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your kind words! We're thrilled to hear that the shipping met your expectations and that you're enjoying the quality and practicality of your product. Your recommendation means a lot to us. If you'd be happy to share your experience on Trustpilot, we'd really appreciate it! 😊

Rated 5 out of 5 stars

Amazing

Amazing! Super quality, on time delivery. Perfect design. Everything you want. 100% recommend.
10/10

16 April 2025
Cosatto Deutschland logo

Reply from Cosatto Deutschland

Thank you so much for your wonderful feedback! We're absolutely delighted to hear you're happy with the quality, design, and delivery of your order. Your recommendation means the world to us! If you have a moment, we’d be incredibly grateful if you could share your experience on Trustpilot to help other customers too. 💛

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